Does Verizon Insurance Cover Cracked Screen? (All You Need To Know)

A lot of people opt to get insurance on their Verizon phones because accidents happen, even if you don’t anticipate them. But even though it offers insurance, does Verizon insurance cover cracked screens?

Before spending a little more money on Verizon insurance, you probably have some more questions. I was curious about the same thing and decided to research the matter more in-depth. Here’s everything I discovered!

Does Verizon Insurance Cover Cracked Screens In [currentyear]?

Verizon insurance covers cracked screens, but only certain types of insurance, including Verizon Protect and Total Mobile Protection as of [currentyear]. Verizon only charges $29 to repair a cracked screen, but it must be the front glass to be eligible. Additionally, you’ll get unlimited cracked screen repair with Verizon insurance.

Do you want to know more about Verizon insurance, like what’s covered and how much the deductible is? Keep reading to learn more about it!

What Does Verizon Screen Replacement Cost With Insurance?

Verizon only charges $29 for a screen replacement if you have insurance, but it’s only available on select eligible devices.

For example, only smartphones with a cracked front screen are eligible for replacement or repair.

Unfortunately, if there’s damage to the back glass, you’re not eligible for replacement under Verizon insurance.

How Many Cracked Screen Repairs Does Verizon Insurance Cover?

Verizon insurance will cover an unlimited amount of screen repairs, but you’ll have to pay the $29 fee every time.

What Does Verizon Phone Insurance Cover?

What Does Verizon Phone Insurance Cover?

While Verizon offers more than one insurance plan, Verizon Protect is the comprehensive coverage that provides technical support, device protection, and cyber protection.

Additionally, Verizon Protect will cover device replacement, repair, and several other great features, including:

  • Unlimited cracked screen repairs (for $29 each)
  • Identity theft monitoring
  • Wi-Fi protection and security
  • Privacy and security features
  • Phone number identification
  • Same-day replacement for damaged devices
  • Same-day replacement for lost phones
  • Same-day replacement for stolen phones
  • Tech Coach personalized help services
  • Battery replacement at repair facilities that Verizon authorizes
  • Coverage for home computers and tablets
  • Access to the Verizon advanced virtual private network

However, if you live in New York, you’re not eligible for Verizon Protect insurance.

Also, Verizon offers Total Mobile Protection, Wireless Phone Protection, Total Equipment Coverage, and Extended Warranty insurance plans.

Furthermore, these plans range in price, so you can find the insurance plan to fit your budget. Still, the insurance protection and features offered vary by plan.

With that, Total Mobile Protection is the next best plan to Verizon Protect and will offer insurance that covers:

  • Unlimited cracked screen replacement (for $29 each)
  • Same-day replacement
  • Same-day setup
  • Battery replacement
  • Tech Coach personalized help
  • Coverage for phone theft
  • Coverage for phone damage
  • Coverage for phone loss
  • Any post-warranty defects
  • 24/7 virtual claim service

On top of that, you can check out the specifics of all of the Verizon insurance plans and compare insurance plans to see which would be the best coverage for your budget and needs.

How Much Is The Verizon Insurance Deductible?

The Verizon insurance deductible can range from $9 to $29 for each claim, depending on the insurance you’ve selected and the claim itself.

Does Verizon Fix Phone Screens Without Insurance?

Yes, Verizon will, on occasion, fix phone screens without insurance. However, you’re going to be paying a hefty fee for this service, and the cost will depend on the device you have.

However, not every Verizon location offers to repair a phone screen without you having insurance coverage, so you should call your local Verizon store to see if they fix phone screens.

Moreover, the best option is to take the phone to a repair shop dealing with phone screen repairs. Although this could void any warranty coverage you have with Verizon, it’ll be cheaper!

Who Is Eligible For Verizon Wireless Phone Protection Insurance?

The first thing to know about Verizon Wireless Phone Protection is that you must enroll your device within 30 days of purchase. Also, the Verizon insurance plans are through Asurion.

Additionally, there are eligibility requirements for enrolling in the Verizon Wireless Phone Protection, including:

  • You’ve purchased a new device that’s been activated through an existing line or new line.
  • If you enroll with a device you brought to Verizon, it must not be stolen or lost, must be activated on a new line, and must be functional without a cracked screen or damage.

However, you won’t be eligible for the Verizon Wireless Phone Protection if you have a prepaid account.

Also, Verizon offers limited open enrollment for insurance. Still, it’s only available once or twice a year at most, so it’s better to just purchase it within the first 30 days of your device.

If you’re unsure, you can check eligibility for the Verizon Wireless Phone Protection through the My Verizon website.

Or, if you’ve brought your phone to Verizon, you can check the device compatibility list.

To learn more, you can also see our posts on whether or not Verizon unlocks phones, if Verizon charges for hotspot, and if Verizon can change phone numbers.


Verizon offers several insurance plans, but Verizon Protect is the most comprehensive and will cover unlimited cracked screen repairs for $29 per repair.

Additionally, cracked screen repair is a part of the Verizon Total Mobile Protection insurance plan, and it also offers unlimited screen repair for $29.

At Verizon, Asurion provides insurance plans, offering deductibles anywhere from $9 to $29, depending on the plan and the claim.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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