Most retailers pay attention to the US market, thanks to the high number of customers who shop both online and in-store.
That being said, ASOS is one of the most popular online retailers globally for clothes and accessories. But does the retailer have a presence in the US? Here’s all you need to know!
Is ASOS in the US in 2024?
ASOS is a British online fashion retailer that started out in London in 2000. However, over the years, the company has expanded and now has operations in the US. ASOS has a fulfillment center in Atlanta that serves the North American region in 2024. Additionally, the company partnered with Nordstrom for the first ASOS physical stores in the US.
If you want to know more about whether ASOS is in the US and where it operates, read on for more useful facts and tips!
Is There an ASOS Store in the United States?
If you live in the US and would like to shop from ASOS, you can either buy your items online or at the Nordstrom stores that stock ASOS products.
ASOS operated exclusively online until November 2021 when the company debuted its first physical store in the US.
This was made possible by ASOS collaborating with mega-retailer Nordstrom to stock ASOS brand products.
This partnership was formed because Nordstrom has a wide digital and physical reach in North America, operating over 350 physical stores.
However, note that ASOS products are only available in a few Nordstrom stores.
An ASOS representative announced that new collections would debut in a brick-and-mortar store in 2022.
Therefore, customers in the US can now get ASOS items at a physical store.
Which States Are ASOS Products Available In?
You can find ASOS items in Nordstrom stores in the following places:
- Bellevue, Washington
- Dallas, Chicago
- Aventura, Florida
- Scottsdale, Arizona
- Brea, California
- Oak Brook, Illinois
- San Diego, California
Additionally, you can also shop ASOS products at special co-branded stores in New York City and Los Angeles. ASOS has two stores in New York; the Nordstrom Men’s Store and the NYC Flagship store.
Does ASOS Have a Fulfillment Store or Warehouse in the US?
ASOS’ warehouse network includes 4 fulfillment centers and 5 return centers. Out of this, the Atlanta warehouse serves as fulfillment and return center.
Launched in 2018, the Atlanta fulfillment center serves the North American region, which includes the US and Canada.
In 2021, ASOS announced that they were planning to invest $100 million to automate this warehouse.
This investment was also to grow the number of employees to 1,600.
Therefore, ASOS customers in North America get their orders and can return their items to the Atlanta warehouse.
Can I Ship From ASOS UK to the US?
All the ASOS orders are shipped from the main fulfillment centers in the U.K.
Merchandise comes from the United Kingdom, the company’s headquarters, before being distributed to the other warehouses.
Once the orders are processed, they are packed and delivered by land, air, or sea.
To streamline the process, ASOS has employed thousands of workers in the fulfillment centers and automated processes to fasten the delivery process.
Which Shipping Methods Does ASOS Use to the US?
If you are shipping ASOS items to the US, you can receive them via these methods.
- Standard Shipping to a UPS or Nordstrom Collection point.
- Standard Shipping to a residential or business address.
- Express Shipping to a UPS or Nordstrom store
- Express Shipping to a residential address.
- Next-Day shipping to a UPS store and some areas of mainland US
Standard shipping takes 3-6 business days, while Express shipping is faster and can take 2 business days.
Additionally, Standard shipping in the US is free if your order is more than $50. If it’s less than this, you’ll pay $4.99. On the other hand, Express is more costly because it’s faster at $10.
How to Return ASOS Items From the US?
If you need to return an item to ASOS, you can do so within 45 days of receiving the order. If you return it within 28 days, you’ll receive a refund in the original payment method.
However, if you return within 29 to 45 days, ASOS will give you a gift voucher.
You can return ASOS items using one of the 47,000 UPS Ground locations across the US to find your nearest post office here.
You can create a paperless return online on your ASOS account and drop off your package at the UPS location.
To learn more, you can also read our posts on whether or not ASOS ships to Canada, does ASOS have stores, and does ASOS price match.
Conclusion
ASOS is a British online fashion retailer that started out in London in 2000. However, over the years, the company has expanded and now has operations in the US ASOS has a fulfillment center in Atlanta that serves the North American region.
Additionally, they partnered with Nordstrom to launch the first ASOS physical stores in the US Therefore, American customers can shop at any of these stores.
