Marques Thomas is an internet entrepreneur, MBA graduate, business lover, and founder of QuerySprout.
He and the team of writers behind QuerySprout have helped millions of readers to answer everyday questions about stores, services, and more.
My Work Story
My work story has a pretty traditional start. After graduating with an MBA, I moved into the business and marketing field and worked for some of the most prominent companies in the world.
During my career working for companies like Trader Joe’s and Walmart, I learned some incredibly valuable skills and knowledge in:
- Business operations
- Customer service
- Customer returns
- Theft prevention
- Managing staff expectations
- Growth areas of businesses
- Stocking and merchandising
- Competitor research
While I really loved what I was doing, I had always had an entrepreneurial itch since I was a young teenager that I have always wanted to pursue.
After months of deliberation and going back and forth talking to my wife about what I should do. I took the plunge and decided to leave my career behind me and work for myself completely online!
As for the business I wanted to start, the idea has always been incredibly simple, and that was to provide an online customer service portal about retail stores, services, and everything in between.
While working on the floor of grocery and retail stores for years, I was consistently asked the same questions repeatedly (opening times, return policies, payment options, delivery, etc.).
To my surprise, these very questions were not being answered online, which is what sparked that idea.
Also, since no one particularly likes calling a store for information (my daughter hates it!), I thought an online website would be a great opportunity to bring all this information in a more accessible way.
Fast forward to 2024, and I now have the privilege of saying that I work entirely for myself and get to write on topics that I love!
On top of this, I’ve also been able to expand the team and hire more writers who help run this website and bring more information to everyday readers!
While QuerySprout is still relatively young, we have high ambitions for this business, and this is only just the beginning!
To see the full team behind QuerySprout, you can head to our about page.
My Back Story
If I was to explain myself in one word, it would have to be “laidback.”
I’m the first to admit that I love sitting around a fireplace with my family on a cold night playing board games. To me, this is heaven!
Even when I was young, growing up in Utah, I was exactly the same. My girlfriend at the time always told me I was an old man stuck in a young man’s body.
Truth be told, I couldn’t deny it, as I loved watching Antiques Roadshow from a very young age.
After graduating from High School, I decided to take a gap year and travel to India, South Korea, New Zealand, Australia, Bali, Nepal, and Fiji. What a blast!
After returning to Utah, I dove headfirst into my studies at Bowling State University, where I obtained my MBA. Luckily for me, I also met my soon-to-be wife while attending.
After we both graduated, we moved around to a few different states as we wanted to see what it was like living in other cities.
While we both loved the experience, we missed the slower pace of life in Utah, which is where we are now living again with your daughter, two cats, and a dog.