Why Is Apple ID Grayed Out? (All You Need to Know)

If you recently noticed that your Apple ID is grayed out, you may be wondering about the cause, especially if it’s never happened before.

If so, keep reading as I dive into the reason behind your Apple ID being grayed out and what you can do about it! 

Why Is Apple ID Grayed Out in [currentyear]? 

Your Apple ID is grayed out because, for some reason your Apple ID isn’t accessible at that particular moment. Furthermore, this could be because there is an issue within the system or there is maintenance happening on the Apple servers. However, it could also be because your iOS device is supervised, or your iOS device is restricted in [currentyear]. 

Do you want to know more about this issue, like why your Apple ID is restricted? Well, don’t stop reading yet because I have even more details I wanted to share with you! 

Why Is My Name Greyed Out in the iPhone Settings?

If your name is grayed out in the iPhone Settings, it could be that screen time restrictions have been set up on your iOS device, according to Apple Support. 

However, you can check on your iPhone to see if screen time restrictions were set up on that device by following the steps below:

  1. Go into the “Settings” 
  2. Select “Screen Time” 
  3. Click on “Content & Privacy Restrictions”
  4. Look to see if “Account Changes” is enabled, which means there is a restriction 

Also, other reasons could account for the Apple ID being grayed out on your iOS device, such as:

  • Other restrictions are enabled on your iOS device
  • There is a problem with your Internet connection 
  • Apple servers are down or maintenance is being performed
  • Apple ID services is experiencing an outage
  • The iOS device is supervised 
  • Apps are being restored on iCloud from backup 

Why Is My Child’s Apple ID Grayed Out?

A child’s Apple ID could be grayed out because there is a restriction on the device, such as a screen time restriction. However, you can change this by following these steps:

  1. From your iOS device, select “Settings”
  2. Select “Screen Time”
  3. Click on the name of that child
  4. Select “Content & Privacy Restrictions”
  5. Go to the bottom and select “Account Changes” under “Allow Changes”
  6. Select the “Allow” option 
  7. Your child’s Apple ID shouldn’t be grayed out once you’ve removed the restriction from your device (parent device) 

Why Can’t I Access My Apple ID on My Phone?

Why Can’t I Access My Apple ID on My Phone?

If you can’t access your Apple ID on your iPhone, it could be due to several issues, but there are multiple things you can try to fix the issue, including: 

  1. Check the Apple System Status page to see if an outage or server issue is the problem 
  2. Turn off “Screen Time” from within the Settings of your device 
  3. Check your Internet connection and reset your network settings if needed 
  4. You want to see if your iOS device is supervised by going into “Settings,” “General,” and then selecting “Profile” to see if a restriction is there
  5. Also, you can reset the settings on your device by selecting “Settings,” “General,” and “Reset,” where you’ll need to tap on “Reset All Settings” 
  6. As a last resort, you can change your Apple ID or delete it 

How Do I Recover My Apple ID?

If you want to recover your Apple ID, there are a few different methods you can use, such as:

  1. Click on “Settings” and then your name, and select “iCloud” to see your Apple ID below your name
  2. Go into “Settings” and then choose “Accounts & Passwords” to see your Apple ID by clicking on any of the other Apple services like FaceTime 
  3. Go to appleid.apple.com and then select “Forgot Your Apple ID or Password,” where you can then select “Forgot Apple ID” and “Look It Up” 

To know more, you can also read our posts on what is Apple Park, why Apple is so successful, and why your Apple Pencil isn’t connecting.


If your Apple ID is grayed out, it could be because there is a restriction on your device or your iOS device is being supervised. 

Furthermore, you can go into the “Settings,” select “Screen Time,” and “Content & Privacy Restrictions” to see if there is a restriction on the device to rule it out. 

Photo of author

Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

Leave a Comment