Why Is Cash App Taking My Money? (7 Reasons Why)

Customers commonly use Cash App because most of their services are free and don’t charge a fee on most transactions.

However, there are times when Cash App takes money from your account. Why exactly do they do this? Continue reading for all you need to know on this topic!

Why Is Cash App Taking My Money In [currentyear]?

1. You Have A Negative Balance

Your Cash App account can have a negative balance when an online retailer puts a temporary hold or charge when you order and then completes this charge when your products are shipped.

Additionally, you can have a negative balance if a restaurant puts a temporary charge on your account when you ask for a check, and they charge you later, including the tips.

Furthermore, you’ll have a negative balance if you don’t have money to cover these late charges or tips.

Also, if someone sends you cash accidentally and you spend it, they can launch a payment dispute which puts your account in a negative balance.

In fact, Cash App will not allow you to make any transfers until this money has been repaid.

Therefore, once you receive any money, Cash App will deduct the amount until its fully repaid.

So, once you notice a negative balance, you should fund your account either from the bank, credit or debit card, or visit a retailer.

2. You Have A Business Account

Cash App will take money from your account after you receive it if you registered a business account unknowingly.

This can happen as users can open a business account or a standard cash account. 

Furthermore, for Standard accounts, Cash App does not charge anything to receive money.

However, if your account is registered as a Cash For Business account, you will be charged a 2.5% fee for each transaction when you accept money.

In addition, Cash App will charge you a 2.7% fee if you accept credit cards.

So if Cash App is taking money from your account, check whether your account is registered as a business account.

Fortunately, if you chose the business option by mistake, you can switch to the Standard one by clicking the “Personal Profile” tab and then “Support” and following the prompts.

However, switching your account to the Standard one might take time because Cash App takes time to respond to customer queries.

3. Your Sender Has Asked For A Refund

3. Your Sender Has Asked For A Refund Cash App

After sending cash to your account, the sender may have requested a refund. When this happens, Cash App will take money from your account.

However, if you have not accepted the payment or it’s still pending, the payment can be canceled and reversed.

On the other hand, if the payment is disputed, the Cash App team will investigate and take the necessary steps for a refund.

4. Canceled Payments

Cash App monitors all accounts and transactions on the platform to identify any fraudulent activities and potential scams that could lead to loss of money.

But canceled payments will disappear from your records.

Therefore, when the payment is canceled, the funds will be returned to the sender’s or linked bank account.

However, there’s a way to reduce the risk of canceled payments by ensuring you only receive money from reputable businesses or individuals you know.

Furthermore, this is why you should also build a transaction history on Cash App.

5. Money Has Been Sent To Another Account

Your Cash App activity feed displays all the payments and account balances associated with your account.

However, if you were expecting cash and you have a missing payment, the money may have been sent to an email address or phone number not associated with your account.

Furthermore, Cash App processes transactions according to the details provided.

Therefore, you can get your cashback in your account by adding the missing email addresses and phone numbers to your profile.

6. Potential Scam

If you notice cash missing from your account, it might be a potential scam, especially if you have a personal account.

Furthermore, Cash App does not charge a fee on most transactions; therefore, it might have been accessed illegally if your money is missing.

Unfortunately, it can be challenging to recover money lost via scamming; therefore, it’s essential to keep your details private.

So if you think this has happened, contact Cash App immediately to report the issue.

7. For Expedited Payments

Cash App only charges a fee to transfer money if you want an expedited transfer. A standard transfer period is two to three days which does not come with any fee.

However, if you want to transfer the money immediately, Cash App offers Instant deposits that are subject to a 0.5%-1.75% fee. In addition, they also have a minimum fee of $0.25.

Furthermore, Cash App will take your money if you choose to use this service, however, it has an advantage because the money will instantly be deposited in your account.

Therefore, if you notice that Cash App is taking your money, consider the services that you are using.

To know more, you can also read our posts on what is Cash App, can Cash App be hacked, and what ATMs are free for Cash App.


Cash App does not take money from the customers except when charging you specific fees. Therefore, once you notice that you are missing some money in your account, it’s due to specific reasons.

Furthermore, Cash App takes money if you have a negative balance, registered for a business account, fallen prey to scammers, cash was sent to another account, the payment may have been canceled or refunded, or you are using expedited services like Instant deposit.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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