If you buy a car battery that doesn’t fit in your car or is faulty, you have to return it to the store for a replacement or refund.
Every retailer has its own battery policy that customers must follow to get this replacement. So, what’s the return policy at Advance Auto Parts? Let’s find out!
Advance Auto Parts Battery Return Policy In 2024
You can return a battery to Advance Auto Parts within 45 days from the day of purchase in 2024. Your battery should be unused, in its original packaging, and accompanied by the original receipt. If your return doesn’t meet this criterion, it will be rejected. However, used and installed batteries might be eligible for replacement under warranty.
To learn more about the battery return policy at Advance Auto Parts if the battery is used, wrong size, faulty, and whether you can return the battery with no receipt, read on!
When Can You Return Your Car Battery at Advance Auto Parts?
According to the Advance Auto Parts return policy, you can return the batteries as long as they are uninstalled and still in the original packaging.
In addition, you can return the battery if it’s the wrong size, is the wrong order, has been damaged during delivery, or has a warranty.
If the battery meets this criterion, you can go ahead and return it within 45 days.
Remember that you also need to carry the original receipt as proof of transaction that you bought it from the store.
Overall, if you don’t meet these conditions, Advance Auto Parts will not process your refund or replacement.
Will Advance Auto Parts Give You Back Money for Your Old Battery?
To process a return, a credit will be issued on the same card you used to purchase the battery; therefore, you should carry your card when returning the item to the Advance Auto Parts stores.
If you don’t have a receipt to prove the battery purchase, the return will be made in exchange for an Advance Auto Parts merchandise credit card.
You will not get a cash refund, and the returns will be processed based on the lowest price of the battery for the past 45 days.
How Can You Return a Battery With a Warranty at Advance Auto Parts?
Batteries sold at Advance Auto Parts come with a limited warranty period.
This free replacement period begins on the day of purchase and expires at the end of the period that is printed on your original sales receipt.
If you return and replace your battery during this free replacement period, the warranty doesn’t renew.
In addition, if you use the automotive battery in any other type of equipment or vehicle, you will not be eligible for a warranty.
Battery brands such as AutoCraft and DieHard have a warranty period of one to four years.
Therefore, you can file a warranty claim and get a replacement if they fall within this period.
However, you can’t claim the battery warranty if your battery failure is due to an accident, collision, misuse, natural disaster, wrong installation, or marine use.
Furthermore, you can’t claim the warranty if the battery was used for off-road racing, in commercial vehicles, or due to normal wear and tear.
You can visit the Advance Auto Store with your receipt and valid photo ID to claim the warranty.
You can use a driver’s license, military ID, State ID, Permanent Resident Card, or Border Crossing Card for identification.
On the other hand, if you bought the battery via advanceautoparts.com, you can visit the nearest store to get assistance with the warranty.
If there’s no store near you, you can contact 1-877-ADVANCE (238-2623) for warranty assistance.
Will Advance Auto Parts Accept a Used Battery?
If you have already used or installed the battery in your car, Advance Auto Parts will not accept it. According to the return policy, the battery needs to be in its original packaging and unused.
Batteries are quite delicate and will start discharging as soon as being installed in a vehicle, and if you return this to a store, the Advance Auto Parts staff will not accept it.
Overall, if the battery is not in its original packaging, you will not get a refund.
Can You Return a Battery to Advance Auto Parts If It’s the Wrong Size?
Typically batteries come in different sizes. Therefore, if you order one and get a battery in the wrong size, you can return it to Advance Auto Parts for a replacement.
If you are a new car owner, you might not know the right size for your car. You can return it to the nearest Advance Auto Parts store when this happens.
When returning the battery, ensure that you also put it back in its original packaging and carry the receipt for the refund to be processed.
Will Advance Auto Parts Accept a Battery With No Receipt?
If you don’t have the original receipt, you can still return the battery to Advance Auto Parts stores.
However, the return will not be made in cash but will be processed at the lowest selling price within the last 45 days.
Additionally, you can also find a copy of your receipt in your Order Confirmation email or in the “your order status” section of your Advance Auto Parts account.
If you didn’t register an account with the retailer and can’t locate your Order Confirmation email, you can contact the customer care team at 1-877-ADVANCE (238-2623).
You can return a battery to Advance Auto Parts within 45 days from the day of purchase. For the store to accept your battery, it should be unused, in its original packaging, and accompanied by the original receipt.
If your return does not meet this criterion, it will be rejected. However, used and installed batteries might be eligible for replacement under warranty. Therefore, you should ensure that you are within the free replacement period to get a replacement.