Amazon Gift Card Claim Code Not Working (5 Fixes + Other FAQs)

Amazon gift cards are a great gift item for yourself or someone else and it allows you to add money to your account to use in the future since you just add the claim code to your account.

Are you having issues with the Amazon gift card claim code not working and want to know how to fix it? Well, read on to learn some potential fixes for this issue that I’ve discovered!

Why Isn’t My Amazon Gift Card Claim Code Working In 2022?

If you’ve experienced your Amazon gift card claim code not working, it could be due to an error typing in the code wrong. For example, you could have entered the wrong letter or number or added a space before or after the code. Therefore the best fix is to try to re-enter the code exactly as it appears on the card in 2022.

Do you want to know other fixes for the Amazon gift card claim code not working and have other questions? If so, keep reading below to learn even more about this common issue!

1. Retype the Amazon Gift Card Claim Code 

One potential fix for the Amazon Gift Card claim code not working is to re-enter the claim code on the Amazon website, making sure that you’ve entered the correct letters and numbers.

Furthermore, you don’t want to add any dashes or spaces in the claim code box either before or after the claim code, so make sure to enter it exactly as it appears on the gift card.

2. Check Whether You’ve Already Applied the Code

It can be easy to forget that you’ve already entered the gift card claim code on the Amazon website, which would give you an error.

Therefore, if the gift card claim code isn’t working, go into your Amazon account and make sure you haven’t already redeemed it.

You can look at the bottom of the gift card redemption area and check the deposits in your account, which is a good way to see if you’ve already applied that code.

3. Contact Amazon Customer Service

If you’re having issues with the Amazon gift card claim code not working, one potential fix would be to contact Amazon Customer Service according to users and ask for further assistance.

For example, Amazon could tell you whether funds were added to the card correctly and whether it’s a valid card or can track down other possible errors with the card on Amazon’s end.

Additionally, if the claim code is unreadable and you purchased it from Amazon, then you can contact Amazon, but you will need to provide other information, including:

  • Card serial number
  • Purchaser name
  • Recipient name
  • Order number (if you know it)
  • The physical address or email the gift card was sent to

4. Contact the Authorized Store You Bought It From

If you’ve noticed that the claim code is unreadable and you purchased it from an authorized store, you can contact that store for further assistance, such as getting a replacement card.

However, you’ll need to have the receipt with the Amazon gift card to show that you’ve added money to it and that it’s valid, and the store will likely just give you a new Amazon gift card.

5. You’re Trying to Purchase Ineligible Items & Cannot Proceed

A potential fix if your Amazon gift card claim code is not working is to go into your Amazon cart and see what you’ve tried to buy to make sure that it’s for eligible items.

For example, there are several items you cannot buy with an Amazon gift card and restrictions that include the following ineligible items:

  • Collectible coins
  • Other gift cards
  • Prepaid open-loop cards
  • Cannot be used outside of Amazon.com
  • Other ineligible items determined by Amazon

Therefore, if you’re trying to use a gift card for any of the above items, it won’t work and you’ll have to pay for those items using a different payment method.

Do Amazon Gift Card Claim Codes Expire?

Do Amazon Gift Card Claim Codes Expire?

Any Amazon gift card that was purchased after October 2005 does not expire and can be added to your account at any time, and saved onto your account until you’re ready to use the balance.

How Many Digits Is an Amazon Gift Card Claim Code?

An Amazon gift card claim code is 14 or 15 digits long and will be both letters and numbers.

How Do I Get My Claim Code for My Amazon Gift Card?

If you’ve purchased a physical Amazon gift card, you’ll find the claim code on the back of the card.

However, you’ll have to scratch off the remaining card numbers or peel the label before you enter the card number onto the Amazon website since not all of the code is visible.

In addition, you can find your gift card claim code in your email labeled “Someone sent you an Amazon gift card” if the card was sent via an electronic method.

Can I Transfer My Amazon Gift Card Claim Code?

Once the Amazon gift card has been redeemed on an account, it cannot be transferred to someone else or another Amazon account.

Therefore, if you’d like to give the gift card to someone else, which you are allowed to do, you cannot add the value of the card to your account.

To know more, you can also read our posts on where is the claim code on an Amazon gift card, where can you use your Amazon gift card, and how to return an Amazon gift card without the giver knowing.

Conclusion

If your Amazon gift card claim code isn’t working, the best potential fix would be to try to re-enter the gift card claim code on the Amazon website, since mistyping the code is a common issue.

Additionally, you can contact Amazon or the authorized store where you’ve purchased the gift card if you need further assistance. However, there are times when you’ve tried to purchase ineligible products using the gift card, in which case, you cannot use the code.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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