Amazon Prime Cancellation Policy (Your Full Guide)

Amazon Prime offers subscribers various services with their Prime membership. Nevertheless, some may have experienced Prime and found that it was not for them.

If so, you might be wondering about the ins and outs of the Amazon Prime cancellation. Here is what I discovered!

Amazon Prime Cancellation Policy

The Amazon Prime cancellation policy allows its members to cancel their membership at any time with no cancellation fees. Additionally, when canceling Amazon Prime, subscribers will lose their other Prime benefits when they cancel their membership. Refunds will be issued if no qualifying purchases with Prime were made in the current membership cycle. 

To learn more about the Amazon Prime cancelation policy, whether or not you keep your digital purchases, and get refunds, keep on reading!

What Is Amazon Prime’s Cancellation Policy?

Amazon allows for the cancellation of Amazon Prime at any time within your membership.

If you tried the 30-day trial of Prime, you can easily go into your Amazon account and cancel your membership before you get charged, as long as you have not made any qualifying purchases with Prime.

How Do I Cancel My Prime Membership on Amazon? 

Luckily, canceling your Prime membership is a rather easy process to do.

Here are the steps to follow to cancel on your desktop.

  1. Navigate to the dropdown list of your account.
  2. Click the Amazon Prime link, and you will be brought to your Prime membership page.
  3. In the top right-hand corner of the page, you will see a box with the options of “Update, cancel, and more.” Click that link.
  4. Amazon will ask you if you really want to cancel your membership. Click “Cancel Membership.” You may be asked several times by Amazon if you are sure that you want to cancel your membership. Simply click “Cancel Membership.”

Do You Get a Refund If You Cancel Amazon Prime?

Per Amazon’s Terms and Conditions, you can get a full refund as long as you have not made any Prime-qualifying purchases during your time as a subscriber during the current membership period.

For example, if you have had a Prime subscription for six months but have not used any Prime services, you may receive a full refund of the fee for the period.

Also, if you’ve tried the 30-day trial and have found it is not for you, your credit card will not be charged. The same process goes for other promotional Prime offers.

Can I Cancel My Prime Membership Anytime?

Can I cancel my Prime membership anytime?

Yes, Prime memberships can be canceled at any time during your subscription. If you choose the 30-day free trial, you can cancel and not get charged at all.

Alternatively, if you are not sure about canceling just yet, you can always pause your membership, which enables you to suspend your membership. You will not be billed for as long as it is paused.

If you decide that you want to use Prime again, you can easily unpause it and start using it again, making it easy to switch back and forth when you need to.

Can I Call Amazon to Cancel My Prime Membership?

If you would prefer to speak to someone rather than cancel your membership on Amazon’s website, you can easily give Amazon’s customer service a phone call or chat through their Help section.

Simply call 1-888-280-4331 to speak with a live agent about canceling your membership.

Alternatively, if you prefer to chat with a customer service representative, you can always open a chat, where you can request cancellation.

What If Your Prime Membership Is Associated With a Service You Receive Through Another Company?

If you have a membership through a third party, Amazon suggests that members contact the wireless carrier to discuss canceling their membership. 

For example, Sprint has given its customers the ability to purchase Amazon Prime at $12.99 a month and also offers it for free with its Unlimited Plan.

If you have a membership through a third party, Amazon recommends that you speak to your wireless carrier before opting out.

Will My Other Prime Benefits Cease When I Cancel My Membership? 

Any other benefits that are tied to your Prime membership will also cease when you cancel.

These include the 10% membership discount at Whole Foods and access to the entire Prime video library.

Other benefits that will cease include free two-day shipping on eligible products. Additional products include Amazon’s music streaming service, Amazon Music Prime.

However, if you have purchased or rented any videos, you are able to keep them.

What If My Prime Membership Is on Auto-Renewal?

Many subscribers to Prime have their membership on auto-renewal as a convenience to their customers. This allows them to pay for Prime without having to remember to physically pay a bill.

If your Prime membership is on auto-renewal, you are going to want to turn off that automatic withdrawal of your payment method so you do not get charged again.

If you were charged for the current month that you are in, and you cancel, you are able to keep your membership benefits for the next thirty days until your subscription expires.

If you have Amazon Household, the program where you can share Prime with another adult in the household, and they receive all of the same benefits, continue reading!

Canceling your Amazon Prime will automatically convert your account to the primary Prime account holder. If they do not wish to have a Prime subscription, they can cancel their account after you cancel yours.

If you find that you want your membership back, it is always easy to sign up again.

If you want to know more about Amazon, you can also see our related posts on how to know if you have Amazon Prime, commercials on Amazon Prime, and Amazon membership refund.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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