Can T-Mobile Change My Phone Number? (All You Need to Know)

Do you have T-Mobile and have been considering a phone number change, but want to know: can T-Mobile change my phone number?

Well, I have been looking into this topic and have discovered a lot of useful information, so keep reading to learn about how the phone number change process works!

Can T-Mobile Change My Phone Number In 2024?

T-Mobile can change your phone number, although it can take up to four hours to complete the process in 2024. Additionally, once you’ve changed your phone number, it could take up to three days for you to gain access to the T-Mobile online account services using your new number, so during this time, you won’t have online account access.

Do you want to know even more about the T-Mobile phone number switch process? If so, don’t stop reading as I’ve got even more to share with you below!

How Can I Change My T-Mobile Phone Number?

There are two ways that you can change your T-Mobile phone number, which would either be by contacting T-Mobile customer support by phone or by dialing 611 from your T-Mobile phone.

Additionally, you would want to speak to a customer service representative if you call and tell them that you’d like to change your phone number, and they will begin the process with you.

Also, you can go into a T-Mobile store if you’d like to change your phone number and the customer service representative at the store can help you complete the process.

Can I Change My T-Mobile Phone Number Online?

You cannot change your T-Mobile phone number online in order to prevent fraud and identity theft.

Therefore, the only way to change the number would be to contact customer support.

Does T-Mobile Charge to Change Phone Numbers?

Does T-Mobile Charge to Change Phone Numbers?

T-Mobile allows you to change your phone number one time per year for free for each line you have as part of Scam Shield.

However, if you want to change your number more than once a year, you’ll have to pay $15 for the number change, but T-Mobile Prepaid plans do not have to pay this $15 fee.

Furthermore, the $15 fee is not due at the time of the number change, but instead will just be added to your next T-Mobile bill.

What Happens When You Change Your T-Mobile Phone Number?

When you change your T-Mobile phone number, there are a few things that’ll happen that you should be aware of, such as the following:

  • It can take four hours for your phone number change to be completed
  • It will take up to three days for you to be able to login into the T-Mobile online services using your new number
  • Numbers are held for 45 days at least, but it can be up to 90 days, and then that number is available for someone else to use
  • You will not be able to access your old number call records online
  • Your voicemails are deleted from your old number as soon as you change your number
  • You will need to set up a new voicemail mailbox
  • Landline carriers could take three days to show your new T-Mobile number

Can You Choose Your New T-Mobile Phone Number?

You can’t choose your own number if you request a number change with T-Mobile, because T-Mobile cannot allow for a vanity number request.

Further, FCC regulations are in place that require the cell phone provider to assign you sequential numbers from the database.

However, you do have the option of choosing a different set of sequential numbers from the database, and most of the time you have three additional choices that you can pick from.

To know more, you can also read our posts on whether or not T-Mobile throttles data, how do T-Mobile upgrades work, and is T-Mobile CDMA or GSM.


T-Mobile can change your phone number, but you only get one free number change a year for each line with additional number changes being $15 each time you change it.

However, if you’re a Prepaid customer, the $15 fee does not apply to you, but keep in mind that it can take up to four hours for a number change to go into effect.

Furthermore, when you change your T-Mobile number, you will lose all voicemails from your old number, and it could take three days for you to regain T-Mobile’s online account access.

Photo of author

Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

Leave a Comment