Does DHL Provide Packaging? (All You Need to Know)

If you’re feeling flustered about your upcoming DHL shipment, then this article will help take one thing off your plate. 

If you keep reading, you’ll learn about whether DHL provides packaging, including boxes, envelopes, and more!

Does DHL Provide Packaging in 2024?

DHL provides customers with free shipping boxes, envelopes, and flyers in 2024. More specifically, shipping boxes sizes 1 to 5 are free. Larger and specialty boxes must be purchased. Customers with a DHL account number can order DHL packaging online and have it delivered to their home or business. Alternatively, they can pick up shipping supplies from a DHL location. 

If you still need help solving your packaging woes, then make sure to read this entire article for more useful facts and tips. 

Does DHL Give You a Box?

DHL provides customers with shipping boxes, many of which are free of charge. DHL Express box sizes 1 to 5 are free. 

However, Larger Express boxes (sizes 6 to 8) and specialty boxes like tablet, smartphone, and laptop boxes must be purchased. 

Which Boxes Does DHL Have? 

While free boxes sound like a pretty good idea, it won’t help much if you don’t know which size boxes are available. 

Let’s check out the dimensions and weight limits for DHL’s most popular boxes:

Item Name  Dimensions (LxWxH) Maximum Weight 
Box 2  10 x 5 x 5 in.  2 lb.
Box 3  13 x 12 x 3 in.  4 lb. 
Box 4  13 x 12 x 7 in. 11 lb. 
Box 5 13 x 12 x 13 in.  22 lb. 
*Box 6 16 x 14 x 14 in. 33 lb. 
*Box 7 18 x 15 x 15 in. 44 lb. 
*Box 8  21 x 17 x 15 in.  55 lb. 

* Designates boxes that must be purchased. 

Do I Have to Use a DHL Box? 

Given the number of free boxes DHL provides, it makes sense to use the company’s branded packaging. However, this isn’t a requirement. 

In other words, as long as the box you choose is in good condition and is the appropriate size for your items, then you can use any box you want. 

Still, using DHL’s packaging is ideal. Using a new box ensures that your items are well protected, so there aren’t any negative surprises come delivery time. 

Does DHL Provide Envelopes?

Does DHL Provide Envelopes?

DHL envelopes and flyers, like DHL boxes, are free of charge. 

All that’s needed to get free envelopes and flyers is a DHL customer number. 

Which Envelopes Does DHL Have? 

As with boxes, it’s helpful to know what size envelopes DHL offers. 

Three envelope types are available. Below you can see their dimensions and the maximum allowed weight for each type:

Item Type  Dimensions (L x W x H) Maximum weight 
Envelope (card) 13 x 10 x 0.3 inches  1 lb.
Flyer (standard) 15 x 11 inches 4 lbs.
Flyer (large) 18.5 x 15 inches 8.8 lbs. 

Are DHL Shipping Supplies Free?

In addition to boxes and envelopes, DHL also provides a number of other shipping supplies for free. 

Examples include: 

  • Shipping labels
  • Waybill Sleeves
  • Mailers
  • Padded pouches
  • Tube mailers

Where Can I Get DHL Packaging?

Customers can order DHL packaging through the company’s website or by picking it up at a nearby DHL location. 

To order packaging online, simply enter your DHL customer account number, choose the type and number of items you want, enter your mailing address, and wait for the envelopes to arrive. 

Delivery is free and typically takes 2 to 3 business days. 

How Much Do DHL Boxes Cost? 

While a lot of DHL’s packaging is available free of charge, there are some boxes that aren’t included in this offer. 

As a reminder, DHL boxes sizes 1 to 5, envelopes, and flyers are all free. 

Let’s take a look at the prices for larger and specialty boxes:

Item Name  Price (per pack of 5)
Box 6  $15
Box 7 $15
Box 8  $15
Tablet Box  $20
Smartphone Box $15
Laptop Box  $25
Global Mailbox  $15

To know more, you can also read our posts on how you can track your DHL parcel, DHL forwarded to a third party agent, and how DHL is so fast.


From boxes to mailers, DHL offers a number of free packaging options. That means almost every DHL customer will be able to find the perfect packaging for their shipment. 

Even better, customers can order DHL packaging online and have the supplies delivered to their home or business in a number of days. 

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Cara Suppa

Cara Suppa has been freelance writing for over a decade and holds a BA in English and an MS in Integrated Marketing Communications. Outside of work, she is an avid cook, gardener, and discount shopper.

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