Verizon is one of the biggest and most popular wireless companies in the United States, and offers many benefits and perks to customers.
One benefit that you might be wondering about is roadside assistance, and have asked yourself: does Verizon offer roadside assistance? If so, read below to find out what I’ve learned!
Does Verizon Offer Roadside Assistance In 2023?
Verizon offers a program called Verizon Roadside Assistance, which will cover any eligible customer with a Verizon smartphone in 2023. This service can be used by anyone who physically has possession of the enrolled phone and can be used 24–hours a day 7 days a week for common car issues, including dead battery replacement and flat tires.
Do you want to know more about Verizon Roadside Assistance, such as if it costs extra to join and how to use it? Continue reading to find out those answers, as well as other useful facts!
Does Verizon Offer Free Roadside Assistance?
Verizon Roadside Assistance is not free and will cost $4.99 per month per line, which means the service costs can add up quickly if you want this feature available for your entire family.
Additionally, if the device is not physically present at the location where Roadside Assistance is requested, Verizon will charge you $89.95 for each of those occurrences.
Can You Use Verizon Roadside Assistance Immediately?
If you’ve signed up for Verizon Roadside Assistance, you cannot use it immediately since it doesn’t become active until 48 hours after you’ve enrolled.
However, you can still use the service before those 48 hours, but you’ll be charged $89.95 for each time you request it until the roadside assistance activates on your account.
How Does Verizon Roadside Assistance Work?
It’s easy to begin using Verizon Roadside Assistance once you’ve enrolled, since you can just request assistance via the online Roadside Assistance request site.
Also, you can call 1-87-Roadside from any phone, or simply dial #7623 from the device that you’ve enrolled in Roadside Assistance.
A service request is then made, and you’re going to have to give information to complete the request for service, including the following:
- Your location and any crossroads that you’re near if you can find that information
- The type of vehicle you’re driving, including color, make, and model
Additionally, you can choose to verbally opt-in for text message updates, which can tell you the company name that’ll help, the phone number of the company, and estimated arrival.
What Does Verizon Roadside Assistance Include?
Verizon Roadside Assistance includes a lot of benefits and perks that can help you if you get stuck in common auto situations, and include the following:
- Free towing up to 10 miles
- Removal of a flat tire and placing your spare tire on your car
- Charging up the battery for your car
- Delivering you 3 gallons of either gas or diesel
- Winching needs
Additionally, you’ll have coverage anywhere you are in the United States, Canada, and Puerto Rico.
You don’t need to be in your vehicle to use the service either, as you can be in a rental or someone else’s car and use Verizon Roadside Assistance since it covers the phone.
Also, if you lend your family member or friend your phone, they will be covered by Verizon Roadside Assistance, but the device has to be at the location where Verizon is being requested.
How Do I Know If I Have Verizon Roadside Assistance?
If you’re unsure of whether you have Verizon Roadside Assistance, simply login to your My Verizon account online or through the app, and look for the features on your device plan.
Additionally, you can call customer service and ask them to look up the account details on your behalf, and they can tell you whether you’re enrolled or not.
How Do I Cancel Verizon Roadside Assistance?
You can cancel Verizon Roadside Assistance anytime you want by going to the My Verizon app on your device, clicking on “More,” and then choosing “Add-ons & Apps.”
However, you may need to enter your password, Face ID, or fingerprint details to access these account features.
Afterward, look for Verizon Roadside Assistance and then click “Manage,” and that’s where you’ll see the option to unenroll.
Finally, select the Terms & Conditions statement, and click on “Confirm” to complete the enrollment process. Note that it could take 15 to 20 minutes to see the change in your account.
Does Verizon Roadside Assistance Cover Motorcycles?
Verizon Roadside Assistance will cover motorcycles, as long as the phone enrolled in the service is with the disabled motorcycle at the time of the service request.
Does Verizon Roadside Assistance Cover RVs?
Verizon Roadside Assistance will also cover an RV, as long as it weighs below 10,000 pounds and the phone that is enrolled in the plan is with the RV when the service request is made.
Do You Need to Show ID When Using Verizon Roadside Assistance?
You don’t need to show any identification when using Verizon Roadside Assistance, because it’s not the person that’s covered, but rather the phone itself.
Therefore, you will need to have your phone at the physical location where service is being requested to avoid the $89.95 fee.
Verizon offers Roadside Assistance to customers that have enrolled in the service, which will cost $4.99 per month for each line you want to enroll.
Additionally, you can use Verizon Roadside Assistance anywhere in the United States, Canada, and Puerto Rico, as long as the phone is with the vehicle that the service request is made for.