FedEx Informed Delivery (Do They Have A Service Like USPS?)

If you’re a loyal USPS customer, you’ve probably grown accustomed to using the Informed Delivery feature to track packages, preview deliveries, and provide instructions to your mail carrier.

But what happens when something you order gets shipped via FedEx? Are the same delivery options available? This article will tell what you want to know about FedEx’s Delivery Manager tool and how it can make your deliveries more convenient!

FedEx Informed Delivery In 2024

FedEx has a similar service to USPS’ Informed Delivery called Delivery Manager, allowing customers can track packages, reroute shipments, schedule deliveries, and request vacation holds as of 2024. Delivery Manager is available online and via the mobile app. Many services are free; however, some, like delivery scheduling and change of address, come with a fee.

If you’re interested in learning more about FedEx’s Delivery Manager tool, this guide will tell you everything you need to know!

Does FedEx Have Something Like Informed Delivery?

To answer this question, it’s first essential to know what Informed Delivery is. That said, informed Delivery is a service offered by the United States Postal Service (USPS).

Using this service, customers can digitally preview incoming mail and manage packages scheduled to arrive soon via email, the online dashboard, or the mobile app.

Also, this service allows customers to receive USPS Tracking updates for incoming packages, provide delivery instructions, and schedule package redelivery.

Moreover, FedEx has a similar service called Delivery Manager, allowing customers to track packages, customize delivery preferences, and manage deliveries. 

What Is FedEx Delivery Manager?

Like USPS’ Informed Delivery, FedEx’s Delivery Manager is a tool allowing customers to track packages and update delivery instructions.

Further, it’s beneficial to customers in three main ways.

First, it gives clear package visibility with tracking, plus notifications via email and text, telling customers when shipments are sent and when to expect them.

Second, the service offers security. By allowing customers to reroute deliveries to over 60,000 retail locations, FedEx helps people avoid package damage and theft.

Lastly, Delivery Manager allows customers to control when and how they receive packages through the delivery instructions feature.

Additionally, Delivery Manager is available online and via the mobile app (Android and iOS).

How Does FedEx Delivery Manager Work?

To start using the FedEx Delivery Manager tool, you must create an account online.

To do so, click on the orange “Sign Up For Free” button on the Delivery Manager webpage. Then, you’ll be prompted to enter your name, address, phone number, and email address. 

Once complete, click the orange “Continue” button.

Next, you’ll create a user ID and password. Also, you’ll need to set up a security question. Lastly, FedEx will text you a verification code to finish setting up your account.

When your account is set up, you’ll see a dashboard filled with all of your upcoming package deliveries.

To track a package or leave delivery instructions, click on the shipment(s) in question.

After that, you can request a dropoff location, redirect the parcel to a retail location for pickup, request a vacation hold, and more.

How Do I Get Notified For FedEx Delivery?

How Do I Get Notified For FedEx Delivery?

Like Informed Delivery, FedEx’s Delivery Manager tool allows customers to receive round-the-clock notifications about their deliveries through several channels.

That said, let’s take a closer look at the different communication methods FedEx offers:


To receive text alerts about an upcoming shipment, enter your cell phone number when registering for FedEx Delivery Manager.

Also, for ongoing updates through every step of the delivery process, text “FOLLOW” and your tracking number to the number 48773.

To complete your registration, text “YES” when you receive the welcome message.

Push Notifications Via The Mobile App

If you’ve registered for the FedEx Delivery Manager app, you can elect to receive push notifications about your package delivery.

To do so, go into your phone’s settings and allow the app to send you notifications.


Select “Get Status Updates” on the Delivery Manager website or app to receive email notifications about your delivery.

After that, you’ll be given the option to receive notifications via email or text. Therefore, select “Email,” complete the required fields, and submit.

How Much Does FedEx Delivery Manager Cost?

Like Informed Delivery, many of the FedEx Delivery Manager service features are free. For example, some of the free services include:

  • Tracking shipments
  • Receiving delivery updates
  • Signing for packages remotely
  • Entering delivery instructions
  • Requesting a vacation hold

While many options are free, some require payment. For example, one option allows you to schedule delivery between 5 PM and 8 PM, costing $5.55 per package.

Also, there’s another option to choose a delivery time within a two-hour window up to a week after the original delivery date, costing $11.50 per package.

Besides these paid scheduling options, FedEx allows customers to change the delivery address and reroute a package to a neighbor, family member, or friend for a fee.

That said, to reroute a package within 120 miles of the original destination, you’ll pay $5.55 per package.

Moreover, fees for rerouting a package more than 120 miles from the original destination are as follows:

  • $33.50 per package (delivery one day after the original delivery date)
  • $22.50 per package (delivery three days after the original delivery date)
  • $14.50 per package (via FedEx Ground or FedEx Home Delivery)

To know more, you can also see our posts on FedEx delivery instructions, are FedEx packages insured, and does FedEx leaves packages.


While FedEx’s Delivery Manager tool isn’t exactly like USPS’ Informed Delivery, it offers many similar features that postal customers have come to know and love.

For example, both services offer accurate tracking, status updates, and the option to control deliveries.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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