Instacart is a food and grocery delivery/pick-up service, which operates in the US and Canada.
With around 25,000 stores and thousands of customers, Instacart’s headquarters is in charge of the complex operations involving customers, shoppers, and retailers.
Well, to find out more about Instacart headquarters and its locations, keep reading. We did some digging, and here’s what we found!
Where Is Instacart’s Headquarters Located In 2024?
Instacart’s headquarters is located in San Francisco CA at 50 Beale Street Suite 600, San Francisco, CA 94105 in 2024. The phone number is 1-888-246-7822. Instacart also has regional offices in 14 US cities. The Canadian headquarters is located in Toronto. Customers, shoppers, and retailers can contact Instacart by phone, email, online contact form, and social media.
If you’re still curious about the Instacart headquarters, how to contact customer service at the headquarters, and who owns the company, carry on reading for more details!
Where Is Instacart’s Headquarters Located?
Instacart’s headquarters is in San Francisco, California, where the company was launched in 2012. It’s located in the Embarcadero district of San Francisco.
Visitors are not allowed in the building, but you can take an online tour of the Instacart headquarters.
What Is the Instacart Headquarters SF Address?
The address for the Instacart headquarters is as follows:
- 50 Beale Street Suite 600,
- San Francisco, CA 94105
- The phone number is 1-888-246-7822.
Does Instacart Have a New York Office?
Besides the headquarters in San Francisco, Instacart has 15 regional offices in the US including Chicago, New York, Los Angeles, Minneapolis, Miami, and Boston.
The Instacart New York office is located in Soho at 580 Broadway.
The complete list of cities with Instacart regional offices is as follows:
- Atlanta – GA
- Buffalo, NY
- Charlotte, NC
- Chicago, IL
- Miami, FL
- Minneapolis, MN
- New York, NY
- Oklahoma City, OK
- Philadelphia, PA
- Richmond, VA
- Rochester, NY
- Seattle, WA
- Washington, DC
- Toronto, Canada
Where Is the Instacart Office in Atlanta?
The Instacart office in Atlanta is located in the historic Ponce City Market Building. The address for the Atlanta office is as follows:
- 675 Ponce de Leon Ave NE Suite 800,
- Atlanta, Georgia 30308, US
Where Is Instacart’s Headquarters in Canada?
The Instacart headquarters in Canada is located in the Liberty Village neighborhood, which is favored by tech companies.
The address is:
- 190 Liberty St
- Toronto, ON M6K 3L5
The phone number for the Instacart headquarters in Canada is (888) 246-7822.
How Do I Contact Instacart?
As a company that handles thousands of orders a day, Instacart provides many ways for customers, shoppers (delivery persons), and retailers to contact customer service.
Customers can call Instacart with any problems or questions, or use the online contact form. They can also communicate via the Instacart social media accounts.
Phone
You can contact Instacart Customer service by phone at (888) 246-7822.
Instacart also has a special Senior Support Service to help with installing the app and pacing orders.
The number for the Senior Support Service is 844-981-3433. The Senior Support Service is available from 8 a.m. to 11 p.m. Eastern time seven days a week.
If you prefer to contact Instacart by email, you can reach customer service at help@instacart.com.
Retailers can contact Instacart by email at bdretailers@instacart.com.
Online
Customers and shoppers can also contact Instacart online from the website. To access this feature, you have to start by logging in to your Instacart account.
Social Media
Customers can also reach Instacart through their social media accounts on various platforms:
Who Owns Instacart?
Instacart is a privately held company. It is owned by Maplebear Inc., a holding company located in San Francisco CA.
However, it’s believed that Instacart is preparing to go public soon and launch its IPO.
Who Is the CEO of Instacart?
Fidji Simo is the CEO of Instacart. She took over in 2021 from former CEO and Instacart founder Apoorva Mehta.
Other senior executive officers at Instacart are as follows:
- Asha Sharma, Chief Operating Officer
- Mark Schaaf, Chief Technology Office
- Christina Hall, Chief Human Resources
Who Founded Instacart?
Instacart was founded in 2012 by Apoorva Mehta, Max Mullen, and Brandon Leonardo.
It began as a grocery delivery service, and has expanded to include deliveries from all kinds of retailers.
To know more, you can also read our posts on Instacart stock, is Instacart cheaper, and is Instacart nationwide.
Conclusion
Instacart’s headquarters is responsible for all operations involving delivery and pick up services for thousands of customers, shoppers, and retailers in the US and Canada.
The Instacart headquarters are in San Francisco. The company also has 14 regional offices in US cities, and the Canadian office is located in Toronto.