Lost Best Buy Card (All You Need To Know)

Best Buy is one of the most extensive electronic stores, allowing customers to shop using Best Buy cards that simplify shopping and eliminate the need for cash.

With the Best Buy card provision, you might wonder what happens when you lose your Best Buy card. Here is what I found out!

Lost Best Buy Card

Best Buy allows customers to replace or cancel their lost Best Buy Cards. Best Buy’s lost card policy applies to both gift and credit cards. Additionally, Best Buy can replace, block, or cancel lost or stolen cards when you contact Best Buy customer care or the Citi mobile bank app.

If you want more information on what to do if you lose your Best Buy card or how you can get a replacement, keep reading!

Does Best Buy Replace Lost Best Buy Cards?

Yes, Best Buy replaces lost Best Buy cards, including My Best Buy Credit Cards, My Best Buy Visa Card, and gift cards.

After realizing you misplaced your card, all you have to do is contact Best Buy card customer services and inform them of your situation.

What Should I Do If I Lost My Best Buy Card?

If you lose your Best Buy card, sign in to your account or call 1 (888) 574-1301 to report it immediately.

Reporting the lost card as soon as possible prevents someone else from using your card to purchase items at Best Buy, especially if your card was stolen.

After you report a stolen card, Best Buy customer service either replaces it or cancels it. Also, you can request a card replacement or lock the card using Citi mobile bank app.

How Can I Contact Best Buy To Replace Or Cancel a Lost Best Buy Card?

How Can I Contact Best Buy To Replace Or Cancel A Lost Best Buy Card?

If you have lost your Best Buy card, you can use the following recommended channels to contact Best Buy support.

Best Buy Customer Service Phone Number

There are different alternatives to contact Best Buy customer service if you have any inquiries about your lost Best Buy card.

However, the most preferred option is to contact Best Buy via the customer service phone number available on your purchase receipt at 1-888-574-1301.

Best Buy Address Contact Info

If you wish to send complaints or inquire about your lost Best Buy card, you can also contact Best Buy Card Company through the mail. To find Best Buy’s mailing address, check its website.


Another alternative way to contact Best Buy Card Company is using Best Buy email contact, located at the bottom of the company website.

Best Buy Live Chat

Live chat is one of the easiest ways to contact Best Buy Card Company concerning your lost card.

You can chat with a Best Buy agent by logging in to your Best Buy account using your username and password.

Online Contact Form

An online contact form is another easy option to communicate with Best Buy Credit Card Company.

When filling out an online contact form, clearly explain your issue so Best Buy’s staff can help you quickly.


Believe it or not, Twitter is also a way to communicate with Best Buy Card Company online. For example, you can use your Twitter account to contact Best Buy with a tweet.

However, do not add your card or personal information in your tweet.


If you don’t have a Twitter account, Facebook is another popular way to contact Best Buy via a social media account.

In addition to the ability to report a lost card, Best Buy also uses Facebook to give its membership card holders experiences, insights, and other offers.

What Should You Do If You Lost Your Best Buy Gift Card?

If your Best Buy gift card is lost or stolen, you can contact Best Buy to replace the remaining balance.

However, Best Buy may require the original purchase receipt to replace your lost gift card to prevent fraudulent replacements.

Additionally, the types of gift cards Best Buy can replace include:

  • E-Gift cards
  • Corporate gift cards
  • Specialty gift cards

What Types Of Cards Does Best Buy Offer?

Best Buy offers its customers two co-branded cards that earn shopping rewards, making it beneficial if you do bulk electronic shopping at Best Buy.

With that, the two basic cards offered at Best Buy are My Best Buy Visa and My Best Buy Credit Card.

When you apply for a Best Buy card, you are first considered for the My Best Buy Visa Platinum membership. If you fail to qualify for that card, don’t worry!

Best Buy then checks if you’re eligible for the My Best Buy Credit Card, then the My Best Buy Visa Gold.

Can You Still Shop at Best Buy After You Lost Your Best Buy Card?

If you’ve lost your Best Buy card, you can still shop at Best Buy. Nevertheless, ensure you log in to your Best Buy account and report a missing membership card if you misplace it.

If you want to learn more, you can also see our posts on where to buy Best Buy gift cards, if Best Buy has payment plans, and if Best Buy has a teacher discount.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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