Lowe’s is the second largest hardware and home improvements retail chain in the world, with 2,200 stores in the US and Canada. Lowe’s headquarters and corporate offices are responsible for the operation of all these stores, as well as customer service.
So, for more information on the Lowe’s headquarters and how to contact them, carry on reading. We looked it up and have lots of information for you!
Where Is Lowe’s Headquarters Located In 2024?
Lowe’s headquarters is located in Mooresville, NC in 2024. The address for the Lowe’s corporate headquarters is 1000 Lowe’s Boulevard, Mooresville, NC 28117 and phone number is 704-758-1000. There are special numbers for media inquiries, investor relations and human resources. Lowe’s customer service can be contacted by phone, email and through social media.
To find out more about Lowe’s corporate headquarters, and how to reach customer service, read on. You’ll find all the information you need below!
Where Is Lowe’s Headquarters Located?
Lowe’s headquarters is located in Mooresville, NC. The Lowe’s Canada headquarters is located in Boucherville, Quebec.
The former Lowe’s headquarters at Wilkesboro, NC, is still in use by Lowe’s as an office facility.
Both are part of the network of nine Store Support Centers, which support over 22,000 Lowe’s stores in the U.S. and Canada.
How Do I Contact Lowes Corporate Office?
The address for the Lowe’s corporate headquarters is:
1000 Lowe’s Boulevard
Mooresville, NC 28117
The phone number is 704-758-1000.
Lowe’s Canada headquarters is located at 220 Chemin du Tremblay, Boucherville, Quebec.
Media Inquiries
The email for Media Inquiries is publicrelations@lowes.com. The phone number is 704-758-2917.
For the latest news about the company, associates and vendors, you can follow the company on Twitter at @LowesMedia, and also visit the Newsroom online.
Investors
Investors can contact Lowe’s corporate offices at investorrelations@lowes.com and they can also visit the Lowe’s Investor Relations website for more information.
Human Resources
Job applicants who need help can call Lowe’s Human Resources at 1-844-HR-Lowes (1-844-475-6937) with any questions.
How Do I Contact Lowe’s Customer Service?
With over 2,200 stores in the US and Canada, Lowe’s has thousands of customers who need help with their purchases or projects.
There are several ways to contact Customer Service at Lowe’s. All complaints are reviewed every business day, and customers will receive a response by phone or email.
Phone
For general customer service questions and complaints, the number to call is 1-800-44LOWES (1-800-445-6937).
For more specific questions about sales, projects and repairs, and warranties, customers can call the direct numbers.
Sales: 1-877-465-6937.
Repairs, warranties and protection plans: 1-888-775-6937
Pro Service Desk: 1-844-569-4776
Customers can email Lowe’s customer service at customercare@lowes.com.
Social Media
Help Center
The Help Center page on the Lowe’s website has information for customers on a number of topics such as:
- Orders
- Shipping and delivery
- Rebates
- Installation support
- Repairs
- Warranties
- Protection plans
- Credit accounts
- Military discount program
Where Is Lowe’s Headquarters Charlotte?
Lowe’s has a new tech hub office in the South End neighborhood in Charlotte, NC. The address is:
Tech Hub Charlotte,
201 S. College Street,
Charlotte, NC
How Do I Contact the CEO of Lowe’s?
The current Chief Executive Officer and President of Lowe’s is Marvin Ellison.
He can be reached by mail at 1000 Lowe’s Boulevard, Mooresville, NC 28117, and by email at marvin.ellison@lowes.com.
Who Is the Owner of Lowe’s?
Lowe’s is a publicly traded company on the New York Stock Exchange with the symbol LOW. It is owned by its shareholders, and managed by the executive leadership team.
The majority of Lowe’s shareholders are institutional holders, such as financial holding companies and mutual funds.
Is Lowe’s a Franchise?
All Lowe’s stores are owned and operated by the company. Lowe’s does not franchise or license individual retailers to own or operate Lowe’s stores.
In general, big box hardware and home improvement stores like Lowe’s and Home Depot don’t have franchises for a number of reasons.
For one thing, the initial investment for such stores is very large, and beyond the capacity of most individual investors and operators.
Further, stores like Lowe’s need to maintain strict quality control over products and services, and that can be done best by owning the stores instead of franchising them.
To know more about Lowe’s, you can also read our related posts on what is Lowe’s, is Lowe’s a franchise, and Lowe’s statistics & facts.
Conclusion
Lowe’s headquarters is responsible for the operation of all its stores in the US and Canada. The company’s headquarters is located in Mooresville, NC.
There are also nine Store Support Centers that help store operations and customers. Lowe’s customer service can be contacted by phone, email, and social media.