While Lowe’s is known for their hardware equipment, such as power tools, they also specialise in selling garden centre products such as plants. Lowe’s sells a range of plants including festive and seasonal items such as Christmas trees.
If you’ve purchased a plant from Lowe’s that you’re not satisfied with, you may be wondering if you can return your plant to Lowe’s. I’ve looked into it, and here is what I have found out about Lowe’s plant return.
Lowe’s Plant Return Policy In 2023
Because of their Plant Guarantee, Lowe’s will allow you to return plants up to a full year after purchase, even if they are dead. Lowe’s plant guarantee means that you can receive store credit towards new plants or a replacement of your plant, but this only applies to perennial plants, not annual ones.
For more information about Lowe’s plant return policy, including which plants you can and cannot return to Lowe’s, what you need to return your plants to Lowe’s and more, then keep reading!
What is Lowe’s Plant Guarantee?
The Lowe’s plant guarantee means that you can return or exchange plants up to a full year after purchase, even if the plants are dead. You will not receive a monetary return, rather store credit to use at Lowe’s.
To receive a replacement or store credit through the Lowe’s plant guarantee, simply return your plants, even if dead, with the original receipt. You can either swap your dead plant for a new one, or receive store credit at Lowe’s for the price of the plant.
It is recommended to keep all your tags and receipts for your plants as it is easier to return them. The Lowe’s plant guarantee can only be used for plants, trees, shrubs and perennials, not for annual plants.
What Plants Can I Not Return to Lowe’s?
You can return virtually all types of plants to Lowe’s, even if they are dead. However, different plants at Lowe’s are subject to different return policies.
For example, perennial plants can be returned up to a year after purchase, but annual plants must be returned to Lowe’s within 90 days of purchase.
Lowe’s will accept returns on virtually all plants, including Christmas trees, as long as they are within the returns window and you have a valid proof of purchase.
Can I Return Dead Plants to Lowe’s?
You can return dead plants to Lowe’s if they are covered by the Lowe’s plant guarantee and are returned within a year of purchase. You will either be given a replacement or store credit for Lowe’s if you have the relevant tags and receipt.
For all other plants, the Lowe’s return policy states that customers can return their items to the store for any reason if not satisfied, as long as it is within the 90 day returns window.
If you wish to return dead plants to Lowe’s, ensure you are within the returns window and the receipt, and provide the dead plant as proof.
Can I Return Clearance Plants to Lowe’s?
If you purchased a clearance plant, you should be able to return it to Lowe’s for store credit for the amount you paid, not the amount the plant is worth.
For example, if you purchased a plant from Lowe’s on clearance from $10 to $4, you would be able to return it to Lowe’s for $4 of store credit.
If your clearance plant is non-returnable, Lowe’s will have notified you at the time of purchase. otherwise, return information should be found on your Lowe’s receipt.
Can I Return Christmas Trees to Lowe’s?
You can return Christmas trees to Lowe’s, but they must be returned before the associated date, which is December 25th.
Lowe’s considers Holiday Items such as Christmas trees to be return exceptions, which means they must be returned within 30 days for a refund or exchange.
You will need your receipt or similar proof of purchase, the tags and the tree to complete a Lowe’s return.
Do I Need the Receipt to Return Plants to Lowe’s?
Yes, you require the receipt or similar proof of purchase to return plants to Lowe’s.
If you do not have your receipt, Lowe’s staff may be able to find your purchase using the original credit card, MyLowe’s card, phone number or checking account number.
Lowe’s staff may at their discretion provide store credit for returns made without a receipt for the plant’s current selling price. Lowe’s reserves the right to refuse refunds without a receipt.
How Long Do I Have to Return Plants to Lowe’s?
If your plant is a perennial plant, it can be replaced or returned for store credit up to a full year after the date of purchase due to Lowe’s plant guarantee.
If your plant is an annual plant, or other type of plant, it will be subject to Lowe’s regular return policy, which states items must be returned within 90 days of purchase.
If you purchased your plant with a Lowe’s credit card, such as a Lowe’s Advantage Card, you have up to a full year from the date of purchase to return your plant to Lowe’s.
You will be made aware of the return policy of your plant at the time of purchase, or the information can usually be found on your receipt.
If you want to know more, you can also read our posts on whether or not Lowe’s delivers plants, Lowe’s return policy without receipt, and if Lowe’s delivers mulch.
Conclusion: Lowe’s Plant Return Policy
Lowe’s will accept returns on virtually all plants. Lowe’s has a plant guarantee which means they can return and exchange plants up to a year after purchase with valid proof of purchase like a receipt.
For plants not covered by the Lowe’s plant guarantee, they must be returned within 90 days of purchase with a valid receipt. For seasonal plants such as Christmas trees, they must be returned to Lowe’s within 30 days of purchase.