Moosejaw is a popular online and physical store that specializes in the sale of outdoor gear and apparel. Its popularity in the eCommerce outdoors niche led Walmart to purchase it.
Although many people don’t know what Moosejaw is or how it came to be, this article will explore its history and relationship with Walmart!
What Is Moosejaw In 2024?
Moosejaw is a popular eCommerce outdoors store acquired by Walmart in 2002 to expand its e-commerce division as of 2024. It has over 400 popular clothing brands targeted towards outdoorsy types in its stores and on its websites. Also, Moosejaw is known for innovative and witty marketing campaigns to connect with its customers.
If you want to know more about what Moosejaw is, who owns it, and more, keep reading!
What Is Moosejaw Known For?
Moosejaw is your go-to retailer of outdoor gear and apparel.
With a brick-and-mortar presence and an online profile, you can access everything you need for snowboarding, rock climbing, hiking, and camping.
More recently, Moosejaw has created innovative marketing campaigns and initiatives to connect with its customer base.
In fact, one of its most famous campaigns that caused quite a bit of controversy was an augmented reality app designed by Marxent Labs.
Further, it allowed shoppers to hold their mobile devices over the Moosejaw catalog and view images of the models wearing underwear.
Who Are The Founders Of Moosejaw?
Founded in 1992, it all began when a school teacher and wilderness guide, Bill Schulman, joined with friends Robert Wolfe and David Jaffe decided to start a new venture.
Where Can I Find A Moosejaw Store?
Since it was founded, the company has experienced slow growth. According to the map found on the website, there are 11 locations in Michigan, Illinois, Missouri, and Colorado.
If you don’t have a Moosejaw store near you, it has a fantastic website where you can find all its products and still see the witty advertising campaigns!
Does Walmart Own Moosejaw?
After the company was founded, shareholders have acquired significant stakes in Moosejaw on several occasions.
- 2007: Parallel Investment Partners
- 2009: Glencoe Capital
- 2013: W Capital Partners
Finally, on February 15th, 2017, Walmart acquired Moosejaw for $51 million.
After the acquisition, Moosejaw is intended to operate as a part of Walmart’s expanding e-commerce division.
As seen with other e-Commerce companies Walmart acquired, CEO Eoin Comerford and most of the 350 employees could find jobs within Walmart.
Additionally, Moosejaw’s knowledge and expertise were valued to grow Walmart’s eCommerce department.
In addition, Moosejaw suppliers could work with other Walmart distribution channels and expand its reach.
What Brands Does Moosejaw Carry?
Considered one of the most prominent eCommerce players in the active outdoor category, Moosejaw has more than 400 brands.
That said, you can find some of the most popular brands in stores and on the website, including:
- Patagonia
- The North Face
- Marmot
- Arc’teryx
- And more
Also, Moosejaw sells a wide variety of clothing and gear for climbing, hiking, camping, and more!
How Can I Get A Job At Moosejaw?
Want to work at Moosejaw? If so, there are a few different ways to do it! First, you can visit the company’s careers page and submit your resume for job openings.
Also, you can apply for a job through the Indeed jobs page. Finally, you can stop by a Moosejaw store and talk to the manager.
Currently, there are over 1,500 Moosejaw employees across the country, so you can find a job no matter where you live.
Additionally, Moosejaw is always hiring and offers competitive wages and benefits packages.
How Can I Contact Customer Service At Moosejaw?
At Moosejaw, customer service is ready and available to help you with whatever you need. That said, you can reach customer service employees through chat, phone, or email.
Chat
Fortunately, you can begin a chat with a Moosejaw associate in one of two ways:
- Clicking on the chat bubble at the top of the website
- Scrolling down and clicking on Chat US at the bottom of the page
After doing this, a pop-up window will open so you can enter the following information:
- Name
- Email address
- Order number (Optional)
- Reason for chat (drop-down list)
- Click “Next” to be connected to an associate
Phone
If you prefer speaking with a live person, you can call (877) MOOSEJAW.
At the bottom of the website, you can click on “Leave Feedback” to contact customer service. Once you click on the link, a fillable form will pull up.
First, in the drop-down, select a contact reason in the “What’s This About” section. Next, provide your contact information and a message.
What Is The Return Policy At Moosejaw?
Moosejaw’s return policy is pretty typical for an online retailer. That said, Moosejaw offers a 60-day return policy with the receipt and in the original packaging.
Then, you can receive a refund to the original form of payment. If the item is received after 60 days, you can only receive a refund via Moosejaw e-Gift card.
How Do I Make A Return At Moosejaw?
Returning your purchase at Moosejaw is easy! To do so, simply bring it to a Moosejaw shop or mail the package back.
To return your package, simply click this link and create a prepaid FedEx return label.
For your convenience, you can also take your product and invoice to a local FedEx drop-off location for an additional $7.95 shipping cost.
That said, it’ll usually take ten to 15 days for your credit card company to process refunds or exchanges.
Additionally, another option for shoppers outside of the US is to use the carrier of your choice. But, just be sure to get a tracking number before addressing the package to:
Moosejaw Returns/Exchanges
1500 East Avis Drive
Madison Heights, MI 48071
If you are looking to learn more, you can also read our posts on whether or not Walmart owns Walgreens, if Walmart owns Dollar Tree, and if Walmart owns Wayfair.
Conclusion
Today, Moosejaw sells a wide variety of outdoor and sporting goods and expands Walmart’s eCommerce department.
Although Moosejaw and Walmart are two separate companies, both have a business relationship. Also, Moosejaw is an excellent option for outdoor gear and clothing.
With that, it has a wide variety of products and prices and is perfect for people who like to experience the outdoors.
So, whether you’re looking for camping gear or outdoor apparel, Moosejaw has you covered!
