Whether you’d like to exchange a recent purchase or an unwanted gift, exchange policies allow customers to get the item they really want.
So if you’re not totally happy with a Target product and wish to exchange it, you may be wondering about the options and restrictions that Target offers. Here is what I’ve found out about Target’s exchange policy!
Target Exchange Policy
Target’s exchange policy allows customers to exchange products within 90 days of purchase, or 120 days if customers are Target Circle members or Target RedCard users. Customers can exchange an item in-store or online via Target’s Guest Services by bringing a valid receipt or return barcode.
If you’d like to learn more about how to exchange items at Target stores, whether you actually need a receipt, and how you can benefit from exchange programs, keep on reading!
How Can You Exchange Items At Target Stores?
Target’s exchange policy allows customers to exchange most store-bought products, including home decor, apparel, electronics, cosmetics, clothes, non-perishable groceries, and more at the Guest Services counter.
If you are within the stipulated returns window and provide valid proof of purchase, such as a paper or digital receipt, Target will honor the original price you paid for the item.
Additionally, you may exchange free promotional items if an appropriate replacement is in stock when you show a receipt.
You can exchange products for almost anything in-store, and if the replacement item costs less than the original product, you’ll be refunded the difference.
Likewise, if the new merchandise costs more, you’ll need to pay the outstanding amount to get it exchanged.
Can You Exchange Items At Target Without The Receipt?
Unfortunately, you cannot exchange an item at Target without the receipt and must present valid proof of purchase to get an exchange for the original price you paid.
In case you have lost the receipt, Target can attempt to verify your purchase by looking up the transaction through the payment card you used for the purchase.
Stores can identify purchases made with a Target RedCard (debit, credit, and MasterCard) as well third-party Visa, American Express, Discover, and MasterCard credit and debit cards.
Additionally, check users must bring a blank check from the same checking account, while Target gift card holders must provide the same physical gift card used at the time of purchase for look-up.
Note that you must bring along a valid government-issued photo ID since Target will use that to verify your details. If your purchase is authorized, you may exchange the item at the original sale price.
Target holds the right to deny exchange requests without appropriate proof of purchase.
However, you may still receive an exchange at the current sale price if the item shows no signs of usage or damage.
Can You Exchange Items Purchased Online At Target.com?
You can exchange products purchased online at Target.com by visiting your local Target store if you’re looking for instant results.
Otherwise, you’ll need to call Guest Services at 1-800-440-0680.
The exchange will be registered as a return and repurchased with the same price you originally paid.
Alternatively, Guest Services will process simple replacements on broken or damaged products as an even exchange minus additional fees.
You can use your personal Target account to request a replacement by selecting ‘Order’ on the desktop and ‘Purchase’ on the app. After that, choose ‘Fix and Issue’ and follow the subsequent steps.
Once you have submitted the form, Target will distribute your replacement if it holds sufficient stock or issues you a refund.
If applicable, Target will provide a free shipping label to return the defective item, however, you can even keep it in most cases.
Are There Any Exchange Limitations At Target?
Customers can perform an unlimited amount of exchanges provided they comply with Target’s policy.
Also, those who are unable to prove their purchase can exchange up to 0 worth of goods in a year.
In this case, the cashier may take note of your personal details to keep track of receipt-less returns.
The best way to guarantee a successful swap is by exchanging merchandise within the stated time frame.
When Can You Exchange Items At Target?
You can exchange products anytime within the stated time frame during store open hours.
Target typically opens at 7-8 AM and closes at 9-10 PM. Most standard items are returnable for 90 days from purchase or the date of delivery.
However, Target Circle members and Target RedCard users receive an additional 30 days to the standard policy, boosting the time frame up to 120 days.
All products made by Target’s private labels or exclusive store brands are exchangeable for one year, and registered users will have one year after the ‘event date’ (varies between programs) to exchange an item.
For items sold by third-party Target Plus Partners listed under ‘sold and shipped’, consider checking the exchange policy on the ‘shipping and returns’ tab as these may differ from Target’s standard procedures.
Does Target Offer Exchange Programs?
Target offers an exchange program called the Target Tech program.
Under this, customers can exchange pre-owned electronics such as phones, tablets, games, consoles, and wearables (i.e., electronic watches, Fitbits, headphones) for a Target gift card or PayPal credit.
Target Tech employees curate real-time quotes and offer reasonable trade-in prices.
Additionally, agreed values are settled with a short agreement that simply signs over ownership of the goods.
You can take part in the Target Tech program in-store and online, and online participants can expect to receive the gift card within 10-14 days.
For more information on how you can get the most out of shopping at Target, you can see our other posts on the Target clearance return policy, if Target sells car batteries, and if you can donate eyeglasses to Target.
Customers can exchange items within 90 days (unless stated otherwise) at Target stores and online. Provide an original receipt or return barcode to exchange items at the original sale price.
Exchange in-store for instant results, or contact Guest Services for online exchanges. Customers can exchange used electronics and car seats for gift cards as part of exclusive exchange programs.