What Is T-Mobile’s Restocking Fee? (All You Need to Know)

If you have a T-Mobile phone and have thought about returning it because you don’t like it, you might be wondering- what is the T-Mobile restocking fee?

Well, I have been researching this answer for you and have found a lot of information that you need to know, so read on to learn all about the T-Mobile restocking fee!

What Is T-Mobile’s Restocking Fee in [currentyear]

The T-Mobile restocking fee varies by the device’s full retail price, with the highest restocking fee being $70 for devices over $600 in [currentyear]. You’ll have a $40  restocking fee if your device has a retail price between $300 and $599. Also, for any device where the full retail price is under $300, you’ll just pay a $20 restocking fee.

Are you looking for more information about the T-Mobile restocking fee, such as when you’d have to pay the fee, or do you have other related questions? If so, keep on reading to learn more details!

Do I Have to Pay a Restocking Fee at T-Mobile?

T-Mobile does charge a restocking fee if you’re returning the device for reasons other than it being defective, and this fee applies to every state except Hawaii.

Does T-Mobile Charge a Restocking Fee for Phone Cases?

According to users online, T-Mobile doesn’t charge a restocking fee for phone cases, but you’ll still need to have your receipt for the return.

Does T-Mobile Charge a Restocking Fee for Accessories?

The T-Mobile Return Policy states that the restocking fee applies to devices and accessories, although it doesn’t list which accessories have the restocking fee included.

Therefore, it’s best to contact your local T-Mobile store to ask about a specific accessory to see if the restocking fee applies.

How Many Days Do I Have to Return My Phone to T-Mobile?

If you want to return your device to T-Mobile, the number of days you have to return it will depend upon how you purchased the item.

For example, if you purchased it at a T-Mobile store, you have 14 days to return the phone, but you can return the phone to any T-Mobile store.

However, if you purchased the T-Mobile phone online and chose in-store pickup or had the phone shipped to you, then you have 20 days to return your phone to a T-Mobile store.

Can You Return a Phone to T-Mobile After 14 Days?

Can You Return a Phone to T-Mobile After 14 Days?

If you purchased the phone online and had an in-store pickup, ordered your device through the phone, or had the phone shipped to you, then you will have 20 days to return the phone.

In contrast, you will not have longer than 14 days to return a phone to T-Mobile if you purchased the phone from a T-Mobile retail store location.

What Does T-Mobile Require for Phone Returns?

To return your phone to T-Mobile, you’re going to need to bring your proof of purchase, which can include an emailed receipt or a printed receipt.

Additionally, you’ll need to put the phone in its original box with all original contents, such as the USB charging cable, and other accessories, and return it to any T-Mobile location.

Does T-Mobile Restocking Fee Apply to Third-Party Retailers?

The T-Mobile restocking fee does not apply to third-party retailers, but that doesn’t mean a restocking fee won’t be issued depending on the third-party retailer you purchased it from.

Therefore, the best option would be for you to contact the retailer you purchased the T-Mobile device from to see the specific details of the return policy since every retailer is different.

Why Is There a Restocking Fee for Phones?

Phones have a restocking fee because the store has to sell the phone as either refurbished or used and cannot sell the phone as “new” anymore.

Furthermore, this means that the phones will be discounted and the store will lose money on the sale, and it also takes time for the employees to restore the device to factory settings.

That being said, this is why restocking fees generally apply to phones and other electronic items, and not phone cases, as electronics decrease in value once they leave the store.

To know more, you can also read our posts on T-Mobile Tuesday, T-Mobile Jump, and T-Mobile Edge.


T-Mobile does charge a restocking fee that varies depending on the full retail price of the device, with devices over $600 having the highest restocking fee at $70.

However, devices with a value under $300 have a $20 restocking fee, and T-Mobile will charge this fee, except when the device is defective or it’s in Hawaii. Finally, the in-store return policy allows you to return it within 14 days, and online purchases can be returned in 20 days.

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Mackenzie Jerks

Mackenzie is a freelance writer and editor, published author, and music enthusiast who holds a Bachelor of Science in Business Administration. When she’s not writing, Mackenzie is either wrapped up in a book, discovering new music, or introducing herself to a new fitness regimen.

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