If you purchase an item from Advance Auto Parts that turns out to be faulty or the wrong size, you can return it to the store for a refund or replacement.
So, when returning items to Advance Auto Parts, what’s the return policy? What are the guidelines you need to know? Here’s what I discovered from my research!
What Is Advance Auto Parts’ Return Policy In [currentyear]?
According to the Advance Auto Parts return policy, items should be returned within 45 days from the day of purchase in [currentyear]. When returning the items, you should have the original receipt. Additionally, the product should be unused and in its original packaging to be accepted. Employees will not accept the item if it has been installed in your car.
To learn more about how the return policy at Advance Auto Parts works, whether the company accepts products that are already opened and with no receipt, and the non-returnable products, keep on reading!
How Long Do You Have to Return Items to Advance Auto Parts?
According to the Advance Auto Parts return policy, you should exchange or return items purchased from a store within 45 days.
If you stay with an item past this period, Advance Auto Parts will not accept it back unless it has a warranty.
How Can You Return Advance Auto Parts Items Bought In-Store?
If you want to return items to an Advance Auto Parts store, you need to follow the guidelines set by the retailer.
You should take back the item within 45 days and carry the original receipt. In addition, you should also put back the items in their original packaging.
Advance Auto Parts’ staff expect the items to be unopened and uninstalled; otherwise, they might not give you a refund or replacement.
During the return, Advance Auto Parts employees will also request a valid photo ID and will retain any applicable information in the company return activity database.
You can use a Driver’s License, Military ID, State ID, Permanent Resident Card, or Border Crossing Card for the return.
How Can You Return Advance Auto Parts Items Bought Online?
When returning products bought online, you still need to do so within 45 days.
If you are near an Advance Auto Parts store, your returns should also be in the original packaging, and you should have the receipt.
You can also show the confirmation email or the merchandise return form to the employees.
Advance Auto Parts will refund you using the same method you used to pay for the product in the first place.
However, the shipping and handling charges are non-refundable unless you return a product due to an error.
On the other hand, if you need to ship the return, you can initiate the process on the order status page on the Advance Auto Parts website.
You can follow the instructions, select the reason for the return, and then ship back the item.
This retailer will then provide a new tracking number for the carrier you choose. Advance Auto Parts can verify the return and process the refund using the tracking number.
If you don’t live near a store, you can request a paid UPS return label.
Once the process is complete, the refunds will be processed within 7 -10 business days.
Can You Return Opened Items to Advance Auto Parts?
Unfortunately, you can’t return parts to Advance Auto Parts if they have been opened.
If you do, the staff will not process a replacement or refund because it’s against the company return policy.
However, if you return items with a limited warranty within the free replacement period, the staff will give you a new one.
Can You Return Items to Advance Auto Parts Without a Receipt?
If you have lost your original receipt or proof of payment, the refund will be made at the store’s discretion.
However, if the staff agrees to refund you, you will not get an Advance Auto Parts Merchandise Card instead of a cash refund.
Additionally, the return will be given based on the item’s lowest selling price within the last 45 days.
You’ll also need to produce a valid photo ID for the store records.
On the other hand, you can get a receipt copy by checking your Order Confirmation email or the “Your Order Status” section on your account.
However, if you haven’t registered an account at Advance Auto Parts and cannot locate your confirmation email, you can contact the customer care department at:
- 1-877-238-2623 (ADVANCE)
What Is the Advance Auto Parts Return Policy After 45 Days?
Once the 45 days have elapsed since the purchase date, you can’t return the item to Advance Auto Parts.
The company policy is strict and limits returns to this period. You can only return the item for a replacement if it has a warranty. This should be during the free replacement period.
What Are the Non-Returnable Items at Advance Auto Parts?
While Advance Auto Parts has a return policy for its customers, some high-level merchandise is classified as non-returnables.
These items are non-returnable because the team members might deny the request or they are in the same category as their electrical counterparts.
You can consult the store managers for confirmation if the items are returnable or not.
Advance Auto Parts has a comprehensive list of all the non-returnable items on its website, which include the following:
- ABS speed sensors
- Air injection valves
- Fuel injection kits
- Switch connectors
- Speed sensors
- Engine computers
- Vacuum pumps
- Oxygen sensors
Once you buy any of these items, you can’t return them to a store for a refund or replacement, even during the 45 days.
Can You Return Core to Advance Auto Parts?
Recyclable products, like batteries, are sold with a core charge. If you return a core to Advance Auto Parts, it needs to be the exact part you purchased in the original packaging.
It should be undamaged and rebuildable; otherwise, you won’t receive your credit. Before returning the core, ensure that the fluids have been drained.
Can You Return Items to Any Advance Auto Parts Store?
If you need a refund or a replacement, you can take the item to the nearest store. As long as you have the receipt as proof of payment, you can go to any location.
Additionally, if you need to replace an item with a warranty, any Advance Auto store can process this.
Like other retailers, the company has a database with information about product warranties, making it easier to give you a replacement.
According to the Advance Auto Parts’ return policy, you should take back an item within 45 days from the day of purchase. When returning the items, you should have the original receipt.
Additionally, the product should be unused and in its original packaging to be accepted. Employees will not accept the item or refund you if it has already been installed in your car.