The Amazon Fire TV Stick is an efficient and convenient way to stream all your favorite shows and movies on services like Netflix, Hulu, and several other streaming apps.
If you are interested in buying a Fire Stick from Amazon, you may be curious about the warranty that comes with your purchase. Also, is there additional coverage you can buy to protect your Amazon Fire Stick?
Here are all the answers about the Amazon Fire Stick warranty you need to know!
What Is The Amazon Fire Stick Warranty?
The Amazon Fire TV Stick comes with a one-year warranty at no additional cost, which covers any issue concerning the product’s material or defective workmanship. Customers can file a warranty claim for Fire Sticks on Amazon, which, if successful, will be repaired or replaced, or a reimbursement will be made.
To learn how to file a warranty claim for your Amazon Fire Stick, keep reading!
What Is Covered By The Amazon Fire Stick Warranty?
Whether you buy a new or refurbished Amazon Fire Stick, the warranty that comes with your purchase covers any defects in the materials as well as the quality under regular use.
The warranty begins when you buy the Fire Stick and lasts a year after the original purchase date.
Additionally, the Amazon Fire Stick warranty plan does not cover any damage that occurs from the consumer.
How Do You File A Warranty Claim On Your Amazon Fire Stick?
Amazon makes filing a warranty claim on your Fire Stick very simple, as it is done all online through the Amazon website.
To start a warranty claim on your Amazon Fire Stick, you must first log in to your Amazon account or create one if you do not already have one. Then access the Online Returns Center and click on the ‘Return Items’ tab.
Select your Amazon Fire Stick on the list of items and check the ‘Defective’ box. Amazon requests a detailed description of your problem after you check the box.
After providing a description, Amazon will send you a return label to print and use to return the device.
After sending your Amazon Fire Stick, Amazon will contact you with additional information regarding your warranty claim.
How Does Amazon Handle Fire Stick Warranty Claims?
After you file a warranty claim with Amazon, the company lists three ways they handle the issue.
For example, the details of Amazon’s Fire Stick warranty state the company will do one of the following:
- Repair the Fire Stick with new or refurbished parts
- Provide a new or refurbished replacement device
- Reimburse the entire or part of the amount paid for the Fire Stick device
After your Fire Stick is fixed, Amazon places a limited warranty on the new device until the original warranty’s expiration or for 90 days, whichever period is longer.
So, after your Fire Stick device is fixed, you can feel safe knowing there is another warranty in place.
Can You Buy Additional Protection For Your Amazon Fire Stick?
If you want to purchase more protection for your Amazon Fire Stick, Amazon does offer a couple of options.
Protection plans are provided by SquareTrade and are available in either two or three-year plans.
SquareTrade coverage plans range between $5 and $10, depending on the length of coverage. Additionally, Amazon often offers SquareTrade plans at a discounted price.
To verify your purchase, SquareTrade emails you your protection plan within 24 hours of purchase.
What Is Included In The SquareTrade Warranty Plan For Fire Sticks?
The SquareTrade warranty plan includes several perks for the low price Amazon offers.
Additionally, the SquareTrade protection plan covers defects that the normal Amazon warranty does not.
Mechanical Failures:
The SquareTrade warranty protects your Amazon Fire TV Stick from device failures caused by dust, overheating, humidity, and power surges, which the one-year Amazon warranty does not cover.
The protection plan begins on the date your device is delivered or when you purchase the SquareTrade protection plan. However, you must buy the SquareTrade warranty within 90 days of buying your Amazon Fire TV Stick.
Replacements:
If your Amazon Fire TV Stick breaks during the time of coverage, SquareTrade will replace the device in two days after filing a claim.
Additionally, SquareTrade will send you a prepaid shipping label to send in your broken device. So you do not have to worry about paying additional shipping fees.
Easy Cancellation:
If you realize you do not want the SquareTrade protection plan, it is very easy to cancel. SquareTrade gives you a full refund if you cancel the coverage within the first 90 days.
Additionally, SquareTrade allows you to cancel your coverage online or over the phone.
If you want to know more about Amazon, you can also read our related posts on what Amazon Freetime is, if Amazon Prime Video has 4K content, and why there are commercials on Amazon Prime.
Conclusion
Amazon provides a one-year warranty on all electronics, including the Fire TV Stick, at no additional cost. You can also buy more coverage (either a two or three-year protection plan), which SquareTrade provides.
To file a warranty claim on an Amazon Fire Stick, you must log in to your Amazon account and print out a shipping label. Amazon will then replace, repair, or reimburse your Fire Stick device.
