Best Buy, a pre-eminent electronics retailer in the US, allows customers to return electronics to maximize customer satisfaction.
With an inclusive return and exchange policy, you might have queries on the Best Buy drone return policy. Here’s what I found out about the Best Buy drone return policy!
Best Buy Drone Return Policy
Best Buy’s return policy allows customers to return drones within 15 days of purchase. However, if the drone is open, Best Buy charges a restocking fee of 15% of the drone purchase price. Customers also have to present proof of purchase and original photo ID when requesting to return the drone.
If you want to gather more information on the Best Buy drone return policy and whether you can return an open-box drone, keep reading!
Can You Return Drones At Best Buy?
Yes, you can return drones at Best Buy. Best Buy’s return and exchange policy allow customers to return new, refurbished, clearance, open-box, and preowned drones.
Customers can request to return drones within 15 days from the day of purchase by mail or at Best Buy in-store.
However, it is necessary to produce proof of purchase such as original receipts, credit card statements and packing slips, and original photo identification for Best Buy to process the return request.
Can You Return An Opened Drone To Best Buy?
Fortunately, you can return an opened drone to Best Buy if you are not satisfied with the purchase.
Best Buy adheres to a return and exchange policy that necessitates the use of proof of purchase and original photo ID when requesting a return.
Additionally, Best Buy requires customers to accompany the drone with the original packaging and accessories for the employees to process the return request.
If the original packaging and accessories are missing, Best Buy will accept the request to return the drone but will deduct an amount from the refund to cater to the missing items.
It is important to note that opened drones attract a restocking fee of 15% of the item purchase price.
For instance, if you purchase a DJI or Contixo drone, open it, and feel unsatisfied with the purchase, you can return the item with all accessories and request an 85 % refund of the item purchase price.
Best Buy also exempts restocking fees for opened drones purchased and returned in Alabama, Colorado, Hawaii, Iowa, Mississippi, Ohio, Oklahoma, and South Carolina.
Customers have to ensure that the request to return an opened drone is made within 15 days from the day of purchase.
What Does Best Buy Drone Warranty Cover?
Best Buy drones can be covered by the manufacturer’s warranty or through Best Buy Total Tech Support.
The Best Buy drone warranty by manufacturers is dependent on the cover offered by each company or brand and is not influenced by Best Buy.
For instance, the DJI Mavic Air 2 quadcopter drone has a manufacturer’s warranty of up to 180 days, while the Contixo F24 Quadcopter Drone has a warranty of up to 1 year.
Best Buy also provides customers with additional coverage, termed as the ‘Geek Squad Protection Plan,’ which extends and enhances the manufacturer’s coverage for up to four years.
This Geek Squad Protection Plan is a service under Best Buy Total Tech Support™ and is available to customers on a membership fee of $199.99 per year.
Members of the Geek Squad Protection Plan enjoy the following benefits:
- Coverage from accidental damage to the drone
- One-time battery replacement of original and non-disposable drone battery
- Coverage from normal wear and tear
- Power surge repair
- On-board camera coverage
- Transferrable coverage
- Convenient claim support
How Strict Is Best Buy Drone Return Policy?
Best Buy Drone return requests must be made within 15 days from the day of purchase.
The customers must produce the receipt or any proof of purchase accompanied by a valid ID for Bet Buy to process the request.
It is important to note that opened drones attract a restocking fee of 15% of the item’s price except those purchased and returned in exceptional states.
In addition to this, customers must provide the original packaging and accessories; otherwise, Best Buy will deduct an amount to replace the missing item.
Can I Return My Drone To Best Buy?
Yes, you can return your drone to Best Buy if you are unsatisfied with the product. All you have to do is produce proof of purchase and present original photo identification.
However, if you have already opened the drone, Best Buy will charge a restocking fee of 15% of the purchase price of the drone.
Ensure that you return the drone within 15 days from the day of purchase.
Should I Return My Best Buy Drone?
You should return your drone to Best Buy if you are not okay with the drone you purchased.
Best Buy’s drone return policy accommodates the return of drones to the store by mail or by visiting the physical store.
If you are looking to learn more, you can see our related posts on Walmart drone return policy, and the Target camera return policy.
Conclusion
Best Buy’s drone return policy allows customers to return drones and request refunds, exchanges, or repairs. Therefore, customers can return both open and unopened drones within 15 days from the day of purchase.
