Best Buy Gift Card Return Policy (All You Need To Know) 

Best Buy gift cards can be an excellent gift choice if you are unsure what to give an electronics enthusiast on a special occasion. 

However, if you’re in possession of no-longer-needed Best Buy gift cards, you may be wondering – what is Best Buy’s gift card return policy? Here is what I’ve found out about this! 

Best Buy Gift Card Return Policy 

Best Buy allows customers to return gift cards for store credit only if the gift card was damaged. E-gift cards can be returned or replaced if they are not functional. However, customers cannot resell, trade, return a gift card for cash, or redeem half-used gift cards for cash.   

If you want to learn more about whether you can return a damaged gift card to Best Buy, what types of gift cards you can return to Best Buy, and much more, keep reading! 

Can I Replace An E-Gift Card At Best Buy? 

Customers can return an e-gift card to Best Buy for replacement if the code on the e-gift card is not working. 

Note that this is the only situation in which Best Buy will entertain your request for a return or replacement. 

Can I Return A Damaged Gift Card To Best Buy? 

Best Buy allows customers to return damaged gift cards for replacement, but you must provide valid proof of purchase before accepting your request. 

If you do not have the original receipt, you can bring your credit/debit card details or the remaining balance as acceptable proof of purchase. 

Can I Get Cashback On Returning My Best Buy Gift Card? 

Can I Get Cashback On Returning My Best Buy Gift Card? 

Unfortunately, you will not get cashback after returning a Best Buy Gift Card since the return policy does not allow customers to return gift cards for cash refunds. 

You will only get the refund in the form of store credit which can be used to purchase another item of equal value from Best Buy. 

Will I Get Cashback If I Cancelled An Order Purchased With A Best Buy Gift Card? 

If you cancel an order that you had purchased with a Best Buy gift card, you will not get cashback; instead, the amount will be credited to your gift card within 30 minutes. 

For instance, if you purchased an Insignia-32″ LED Smart Fire TV at $129.99 using a Best Buy gift card and cancel the order, you will receive a $129.99 store credit. 

Note that if you have lost the gift card, Best Buy recommends that you make a call to 1-888-BEST BUY to process a new one. 

Can I Return Items Bought With A Gift Card To Best Buy? 

You can return items purchased with a gift card to Best Buy. The return amount will be credited to your gift card within 30 minutes of Best Buy receiving the item. 

Keep in mind that you have either 15, 30, or 45 days to return the item purchased using a Best Buy Gift Card, depending on your membership level. 

If you are looking to learn more about Best Buy’s gift cards, you can also check our related posts on where to buy Best Buy gift cards and if CVS and Kohl’s sells Best Buy gift cards.

Conclusion

Best Buy will only allow you to return a gift card if it is damaged or if the code of your e-gift card is not functioning. 

Additionally, Best Buy does not allow customers to return gift cards in exchange for cash. Instead, Best Buy allows customers to return items purchased with a Best Buy gift card. 

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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