Best Buy Shoplifting Policy (All You Need To Know)

As one of the leading consumer electronics retailers in America, Best Buy strives to maximize profits and minimize avoidable losses.

With the introduction and amendment of shoplifting policies at major stores, one might need more insight into the Best Buy shoplifting policy. Here is what I found!

Best Buy Shoplifting Policy

Best Buy’s shoplifting policy prohibits employees to engage or pursue a suspected shoplifter physically. However, Best Buy employees are allowed to confront the suspect while inside the store. After that, an investigation is launched to determine the viability of the claims.

If you want to know more about Best Buy’s shoplifting policy, the ‘no touch’ policy, and the methods of tracking down shoplifters, keep reading!

Can You Shoplift From Best Buy?

It is possible to shoplift from Best Buy. However, you should know that Best Buy has active systems, techniques, and procedures for recognizing shoplifters in the act.

Shoplifting at Best Buy causes massive losses, which makes shoplifting an offense punishable by law.

It is important to understand that shoplifting at Best Buy, as an offense, can attract dire consequences such as prosecution, apprehension, and deterrents, if you are between the age of 16 to 65.

However, if you are under 16, LP (Loss Protection) officers might have to call your parent or guardian before processing your release.

If your parent or guardian cannot be reached, LP officers will have to call the police.

Therefore, all customers at Best Buy should avoid shoplifting to avoid the impending consequences of shoplifting.

Does Best Buy Have A No Touch Policy?

Yes, Best Buy has a ‘no touch’ policy that prevents employees at the store from touching a customer suspected of shoplifting.

The ‘No touch’ policy at Best Buy aims to safeguard the safety of the employees and the peace enjoyed by other customers at the store.

Additionally, the ‘No Touch’ policy prohibits employees from pursuing the shoplifting suspect as they exit from the store.

If the suspect exits the store with unpaid items, the loss prevention officer has the right to report the matter to the police and follow a legal process.

Does Best Buy Have Loss Prevention?

Best Buy does have an active Lost Prevention system that stipulates a set of practices geared toward reducing preventable loss and preserving profit.

The store employs loss prevention officers whose sole purpose at Best Buy is to discourage theft and apprehend anyone who attempts to steal items at the store.

Similarly, the loss prevention officers at Best Buy hold individuals accountable for any damage caused at the store due to vandalism or stolen products.

What Is Best Buy’s Theft Policy?

What Is Best Buy's Theft Policy?

Best Buy’s theft policy forbids theft and shoplifting within the premises of the store.

Best Buy employs loss prevention personnel and surveillance machinery to identify and recognize shoplifters within the store and minimize theft and shoplifting.

In case of theft and shoplifting, the policy restrains the employee from physical confrontation with the suspect for the employee’s safety and other customers at the store.

Best Buy’s theft policy also restrains employees from pursuing a customer once they exit the store.

If the loss prevention officers believe that a customer has exited with an item without paying, they should note the time of exit and license plate and submit it to the police afterward.

Once a case is in the hands of the police, the store will pursue lost item(s) through legal means.

Does Best Buy Track Down Shoplifters?

Yes, Best Buy does track shoplifters in a bid to prevent losses resulting from shoplifting and theft.

As one of the leading retail stores in America, Best Buy has heavily invested in high-tech solutions that help to curb shoplifting practices in the store.

The store has a loss prevention force keen to reduce any losses of vandalism, theft, or shoplifting.

In addition to this, several surveillance cameras with video analytics software and facial recognition technology are in place for fast recognition of shoplifting practices within the store.

Does Best Buy Care If You Steal?

Yes, Best Buy does care if you steal at the store. Stealing at Best Buy has direct and indirect effects on the company’s general profits.

For instance, the immediate loss of items for the store affects the company’s ability to avail the stolen items to customers who are willing to buy them.

Moreover, replacing the stolen items at the store increases the overall production cost. Consequently, an increase in production costs affects Best Buy’s ability to turn revenue into profits.

For this reason, Best Buy runs a loss prevention system of operations that helps prevent theft and shoplifting within the store.

Does Best Buy Know If You Steal?

Yes, Best Buy knows if you steal. Best Buy uses several techniques to recognize and prevent losses through shoplifting and theft.

Like several other retail stores, Best Buy employs a dedicated loss prevention force and the latest security surveillance procedures to monitor shoplifting, theft, and alleged fraud.

For instance, Best Buy uses surveillance cameras for facial recognition and video analytics and parking lot cameral that can aid in the identification of the make and model of the shoplifter’s vehicle.

The security personnel in plain cloth also wander around the store to prevent any cases of shoplifting.

All these techniques are put in place to retrieve the stolen goods and track down shoplifters.

Does Best Buy Post Pictures Of Shoplifters?

In some instances, Best Buy may post pictures of suspected shoplifters who have been prohibited from visiting the store.

The posted picture will remind the employees that the shoplifter is prohibited from visiting the store and gives them the authority to kick them out.

In addition to this, the employees can call the police if the shoplifter keeps on resurfacing at the premises.

If you are looking to learn more about shopping at Best Buy, you can see our related posts on Target shoplifting policy, Walgreens shoplifting policy, and the Dollar General shoplifting policy.


Best Buy enacts a shoplifting policy that aids in minimizing avoidable losses resulting from vandalism, theft, and shoplifting within the store.

Photo of author

Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

Leave a Comment