Thanks to Walmart’s e-commerce partnership with Wayfair, you can buy Wayfair furniture and home goods through Walmart’s online platform.
But what if you don’t like a product and want to return it? You may be wondering: can Wayfair items be returned to Walmart Here is what I’ve found out!
Can Wayfair Items Be Returned To Walmart?
Unfortunately, Wayfair items cannot be returned to Walmart. Both companies are in a retail partnership, but it does not involve Walmart returning Wayfair items. Wayfair items can be returned within 30 days of delivery only by shipping them back in their original condition and packaging.
To learn more about the reason Wayfair items are not returned by Walmart, how you can return items to Wayfair, and the shipping costs, keep on reading!
Why Can You Not Return Wayfair Items To Walmart?
Wayfair and Walmart have a retail partnership under which both can sell each other’s items through their online e-commerce platforms. However, the partnership does not entail Walmart returning Wayfair furniture and home goods.
This is because Walmart does not own or operate Wayfair, and both are separate companies. Therefore, Wayfair items can only be returned by Wayfair itself (and not by Walmart).
How Can You Return Wayfair Items?
You can return Wayfair items within 30 days of delivery. Here is the process you should follow to initiate a return:
- Visit the My Orders page on the Wayfair website and select ‘Return Item’
- Select your return and refund method
- Check and read the return confirmation email you will receive in your inbox
- Ship the item back to Wayfair based on the details provided
The amount will be refunded to you when the item reaches Wayfair at the specified address. Note that the item must be undamaged, in original condition, and inside the original packaging for it to be accepted for a return.
You will either be refunded through the mode of payment used to make the purchase or in-store credits that you can use to buy other items from Wayfair.
Do You Have To Pay Shipping Costs To Return Items To Wayfair?
Yes, Wayfair requires you to cover the shipping costs when you return an item. The amount varies depending on the location of the return and will be automatically deducted from your refund.
If you received the item through FedEx or UPS, you should print the return shipping label sent with the confirmation email and drop the package off at a nearby FedEx or UPS outlet.
If you were delivered a large, heavy, or fragile item through a special carrier, you do not have to return the shipping label since Wayfair will arrange to have the item picked from your location.
What Items Are Not Eligible For Return To Wayfair?
The following items are not eligible for return to Wayfair:
- Clearance items
- Gift cards
- Personalized items
- Bundled items at discounted rates
- Items that are already assembled
- Items marked “Non-Returnable” at the time of sale
- Open Box Items
Wayfair items cannot be returned to Walmart since it does not own or operate Wayfair. Instead, both companies are in a retail partnership that does not entail Walmart accepting returns of Wayfair items bought through its e-commerce platform.
You can return Wayfair items by shipping them back in their original condition and packaging within 30 days of delivery. The shipping costs will be deducted from the refund amount.