Costco is known for selling bulk products at great prices. Yet, what many Costco shoppers don’t know is they offer an excellent returns policy that allows customers to return items at virtually any time if they are not satisfied.
But what is Costco’s return policy for appliances such as fridges, dryers, ovens, and washing machines? I’ve done research about the retailer, and here is what I’ve discovered!
Costco Appliance Return Policy
Costco’s appliance return policy allows customers to return appliances such as fridges, freezers, ovens, dryers, washers, and dishwashers within 90 days of purchase. To return an appliance to Costco, customers can book a time for the item to get picked up or return it in-store and receive a full refund.
For more information about returning appliances without the box or a receipt, how you can return items, and more, then keep reading!
How Long Do I Have To Return Appliances To Costco?
While the majority of items sold at Costco have no return restrictions, however, for appliances such as fridges, ovens, and washers, there are different policies.
Customers have 90 days to return their appliances to Costco with the receipt and their membership card for a full refund.
Some appliances may have modified return policies, due to being on sale or a specific brand, so ensure you double-check at the time of purchase if you have any doubts about returning your appliance to Costco.
If it is after the 90-day returns window, online reports suggest a return is down to the discretion of Costco managers.
Additionally, if the appliance is in good condition, in the box, and with the receipt, then they may accept the return, but it is not guaranteed.
If the reason for wanting to return your appliance to Costco after 90 days is due to it being faulty, then you may be eligible for a repair or refund through the appliance warranty, which lasts up to 2 years.
Can I Return An Appliance To Costco Without The Box?
If you have not retained the original packaging for your Costco appliance but it is still in a good condition and within the 90-day return window, you may be able to return your appliance as long as you have kept the receipt.
However, to return your appliance to Costco without the box or packaging you will still require all the accessories and parts that initially came with the appliance.
Can I Return An Appliance To Costco Without A Receipt?
Yes, you can still return an appliance to Costco without the receipt as it is possible for Costco to print you a duplicate receipt.
Simply go to the Costco Membership counter with your Costco card and the date of purchase of your appliance and they will be able to produce a duplicate receipt for you that will allow you to complete your return.
How Will I Get My Appliance Return Refund From Costco?
If you purchased your appliance from Costco with a credit or debit card, you will require the same card with you for your refund, either cash or back onto the same card.
If you did not use this payment method, you may be given a Costco Cash Card with the amount of the refund of your appliance on it, which can only be spent in Costco stores.
Can I Return Appliances Bought With Costco Cash Card?
Costco Shop Cards are available for use by both non-members and members of Costco.
Because of this, Costco will accept returns from both members and non-members, so if you paid using a Costco Shop Card, you will likely receive the return money back onto a different Costco Shop Card.
To return your appliance to Costco this way, you will need your receipt to make a return as a record of your transaction will not be in the system if paid via Costco Shop Card.
Can I Get My Costco Appliance Return Collected?
If you contact the Costco Customer Care Center they will be able to arrange a collection for you for your appliance.
Because let’s face it, who wants to lug a heavy appliance back to the Costco store?
If you ordered online at Costco.com you can get your appliance collected from your house by scheduling a pick-up online.
If the appliance (double fridge, washer, dryer, dishwasher, etc.), is extra-large, Costco will send you additional instructions on what to do.
Can I Return An Appliance Bought On Costco.com?
Yes, you can return your appliance bought on Costco.com for any of the following reasons as long as it is within 90 days: no longer wanting the item, an accidental purchase, the item is missing from your order, and duplicate items.
You will be refunded the full price of the appliance, as well as shipping and handling fees, and you will not be charged for return shipping by Costco.
Either arrange the return of your appliance with Costco.com or bring it back to any Costco warehouse for a refund.
For some items bought at Costco.com, you may be required to allow additional processing time before the refund is issued.
Can I Return A Faulty Appliance To Costco?
You have the right to return faulty appliances to Costco within 90 days of your purchase, or seek a repair and replacement up to two years afterward due to the warranty on your appliance.
Costco is also able to offer free technical support on this number: 1-866-861-0450. Simply have your Costco membership number and purchase date in hand and a member of the Costco team will be able to assist you.
What Is The Warranty On My Costco Appliance?
Costco offers manufacturers warranties of up to two years. on appliances. However, Costco chooses how to fulfill the warranty by selecting repair, replacement, or refund up to the purchase price for the item.
You are also able to call the manufacturer directly about your appliance or speak to Costco Concierge Services to answer any queries about your appliance.
Does Returning An Appliance Impact My Costco Membership?
Costco states you can make as many returns to their stores as you want, but online reports say members who frequently return high price items and abuse their member privileges may be flagged.
Some Costco members may even have their membership revoked due to this, but it appears to be at the decision of each individual Costco.
Yes, you are able to return appliances such as washing machines, dishwashers, and fridges to Costco within 90 days for a full refund with a receipt if you are not satisfied with your products.
Costco also offers a two-year warranty on your appliances and free technical support to ensure customer satisfaction with every purchase.