Does Amazon Send Text Messages? (All You Need To Know)

If you’re an Amazon shopper, you may have wondered if Amazon sends text messages. After all, many companies these days use text messages to communicate with their customers.

In this article, I’ll answer all of your questions about Amazon’s text messaging service. Keep reading to learn more!

Does Amazon Send Text Messages In [currentyear]?

Amazon sends shoppers free text messages periodically to stay updated on their orders and track shipments in [currentyear]. Through Amazon text messages, shoppers can also receive promotional offers, deals, and product coupons. If you receive a suspicious SMS message from Amazon, report them to customer service, your phone provider, or local law enforcement.

Keep reading to learn more about how Amazon contacts shoppers via text, including what number to look out for!

How Can Shoppers Set Up Their Phone To Receive Amazon Text Messages?

Amazon does not send text messages by default. However, shoppers can enable it on their phones with a few short steps.

That said, all you have to do is log into the account and then visit the official Amazon Mobile Notifications Settings page.

From there, you are required to follow some easy instructions as mentioned below:

First, sign in to your account using your username and password. Once you have signed in successfully, you will be taken to your account homepage.

Next, click on the drop-down menu, select the “Your Account” option, search for the “Manage Notifications Settings” option, and click on it.

After that, you can see a table containing all of your active subscriptions (newsletters, mobile notifications ) and a section named active Amazon text messages subscriptions if enabled.

Therefore, simply type in the phone number associated with this particular account under the “Authentication Information” section.

Once finished, scroll down to the bottom of the page and click on the “Update Settings” button.

What Are The Benefits Of Amazon Text Messages?

By subscribing to Amazon text messages, shoppers can stay updated about their orders and track their shipments in real-time.

In other words, they will be receiving texts/SMS alerts whenever there is a change in the status of their order (i.e., when an item is shipped, delivered, or even out for delivery).

Apart from that, Amazon’s text message service can also be used to receive promotional offers, deals, and coupons from the company regularly.

So, if you are looking for a convenient and hassle-free way of keeping track of your orders and saving more money on your favorite items, then Amazon text messages are the thing for you!

What Number Does Amazon Text From?

What Number Does Amazon Text From?

When Amazon sends text messages to shoppers, it uses the shortcode 32665. Also, Amazon employs a four to six-digit number to send SMS messages at scale.

Is It Free To Receive Amazon Text Messages?

There are no charges associated with receiving Amazon text messages, as the service is provided free of charge to all subscribers.

However, keep in mind that standard text messaging rates may apply depending on your mobile phone provider and plan.

Why Does Amazon Keep Sending Shoppers Text Messages?

There could be many reasons why a shopper might be receiving text messages from Amazon.

For example, one possibility is that you may have subscribed to the text message service, which allows users to stay updated about their orders and track shipments in real-time.

Also, another potential reason could be that you receive promotional offers or coupons from the company, either as part of an existing subscription or through targeted marketing campaigns.

Alternatively, it could simply be that your order status has changed, and Amazon is sending you an update via text message.

Whatever the case, if you are getting unwanted text messages from Amazon, you can always unsubscribe at any time by following the instructions provided in the messages themselves.

How Do Shoppers Report Suspicious SMS Messages To Amazon?

If you receive a suspicious SMS message from Amazon, there are several steps that you can take to report it.

First, determine whether the message appears to be a phishing attempt or another malicious scam.

If so, you should delete the message and avoid clicking on any links or providing any sensitive information.

Next, if the message does not appear malicious, you can try reaching out to Amazon directly by contacting its customer support team, which you can do via phone, email, or website chat.

In addition, many users find it helpful to contact their mobile phone provider for additional assistance in dealing with unwanted text messages from third-party companies like Amazon.

Finally, if none of these options work, you may wish to report the issue directly to your local law enforcement agency for further investigation.

How Can Amazon Shoppers Protect Themselves From Suspicious Messages?

There are a few steps that Amazon shoppers can take to protect themselves from suspicious messages or scams.

First, it is essential to be aware of scams and phishing attempts common among online shoppers.

Additionally, users should never click on links or provide personal information in response to a text message unless they are absolutely sure that it is coming from a trusted source.

Finally, users can report any suspicious messages to Amazon or their mobile phone provider for further assistance.

By taking these precautions, Amazon shoppers can help to ensure their safety and security while shopping online.

To know more, you can also read our posts on fake Amazon emails, what is Amazon archive order, and Amazon seller complaints.


In conclusion, Amazon text messages are a subscription-based service that updates shoppers about the order status.

Likewise, Amazon sends out promotional offers, website deals, and coupons to subscribers via text messages.

Finally, if a shopper receives any suspicious SMS messages from Amazon, they should report them immediately.

Photo of author

Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

Leave a Comment