As a popular neighborhood discount retailer, Dollar General has millions of customers who rely on it for everything from basic household necessities and groceries to holiday decor.
To make it easier for customers to contact the company in case of any problems, Dollar General has several ways to get in touch with its corporate headquarters and customer service. So, if you’d like to learn more about this topic, keep reading!
Where Is the Dollar General Headquarters Located In currentyear]?
The Dollar General headquarters are located in Goodlettsville, Tennessee, at 100 Mission Ridge, Goodlettsville, TN 37072 in 2024. The phone number for the corporate headquarters is 1-615-855-4000. Customers who have complaints or questions can reach customer service by phone or email, or use the online contact form. Dollar General can also be contacted through its social media accounts.
If you have more questions about Dollar General, who owns it, and what brands it owns, read on for more useful information!
Where Is the Dollar General Corporate Office Located?
The Dollar General corporate headquarters is located in Goodlettsville, Tennessee.
How Can I Contact the Dollar General Corporate Office?
The mailing address for the Dollar General Corporate Office Headquarters is:
Dollar General Corp.
100 Mission Ridge,
Goodlettsville, TN 37072
The phone number is 1-615-855-4000.
How Do I File a Complaint with Dollar General?
Customers who have any problems or questions concerning Dollar General stores, products, returns, online orders, and more can contact customer service.
Dollar General customer service can be reached by phone, email, and social media.
Phone
1-800-678-9258 and 1-877-463-1553
If you prefer to put your problem in writing so you have a record of it, you can email Dollar General Customer service at custsvc@dollargeneral.com.
You can also use the online support forms for a number of customer service issues. Your problem will be given a case number and a reply via email.
There are different online forms you should use if you need help with in-store issues or online shopping at dollargeneral.com.
For the following issues, you can use the in-store support form:
- Store Locations
- DG Digital Coupons
- Coupon Policy
- Store Questions
- Product Information
- Store Feedback
- Company Information
- Employment Questions
- DGme (Employee Access)
For all issues concerning online shopping at dollar general.com, you can use the online support form:
- Online orders
- Returns
- Shipping
- Online payments
- Affiliate program
- Safety, security, and privacy
- Feedback
Social Media
Who Is Dollar General Owned By?
Dollar General is not a privately owned company but is publicly traded under the symbol DG on the New York Stock Exchange.
The largest shareholders of Dollar General stock are institutional investors like financial holding companies and mutual funds.
Who Is the CEO of Dollar General?
The CEO of Dollar General is Todd J Vasos. He has held this position as head of the management team since 2015.
Who Is the CFO of Dollar General Stores?
John Garratt is Executive Vice President and Chief Financial Officer of Dollar General.
What Brands Does Dollar General Own?
As well as leading national brands in household goods, food, drink, health, and toiletries, Dollar General stores also sell products from company-owned brands.
Dollar General store brands include:
- Clover Valley
- Good & Smart
- true living
- DG Home
- Gentle Steps
- Studio Selection
- DG Health
- DG Office
- Comfort Bay
- Bobbie Brooks
- Smart and Simple
Can I Buy a Dollar General Franchise?
Dollar General does not offer franchises, but all of its stores are owned and operated by the company itself.
If you are interested in franchising opportunities, there are many other possibilities that you could explore.
How Many Dollar General Stores Are There?
There are over 17,500 Dollar General stores across the US in 46 states. Dollar General stores are mostly located in smaller and more rural communities.
Where Was Dollar General Started?
Dollar General stores started out as a liquidation company called J. L. Turner and Son Wholesale in Scottsville, Kentucky.
It was run by the father and son team of J.L. and Cal Turner.
The Turner family opened their first retail store in Springfield, Kentucky. The original name was Turner Department Store, and in 1955, it was changed to Dollar General.
Are Dollar Tree and Dollar General Owned by the Same Company?
Dollar Tree and Dollar General are not owned by the same company. In fact, they are major competitors, since they sell similar products in a similar price range.
Is Walmart Cheaper Than Dollar General?
Dollar General and Walmart are the two retailers with the lowest prices. However, Walmart does have a wider range and selection of products.
A study by Kantar Retail found that, while edibles were marginally cheaper at Dollar General, non-edible products cost less at Walmart.
If you want to learn more, you can also read our posts on Dollar General competitors, what is Dollar General, and is Dollar General a franchise.
Conclusion
Dollar General headquarters in Goodlettsville, Tennessee is responsible for all operations of thousands of stores across the US. All Dollar General stores are owned and operated by the company.