FedEx Attendance Policy (All You Need to Know)

As committed as you may be to your new job at FedEx, sometimes life happens. Whether you’re not able to work due to illness, injury, or a death in the family, it’s helpful to know what to expect when it comes to FedEx’s attendance policy.

In this article, we’ll go into detail about what FedEx expects from its employees, how much paid time off you can accrue, and what happens if you call off work. So, if you’re a new hire at FedEx, then be sure to check out this article!

What Is FedEx’s Attendance Policy In 2024?

FedEx has a fairly strict attendance policy in 2024. Employees must provide notice of tardiness or an absence at least two hours before their scheduled start time by calling their manager. One or two unexcused absences may be allowed, but more than three could mean termination. Employees earn one hour of paid time off for every 20 hours worked.

We’ve got plenty more details to share about FedEx’s attendance policy, so please keep reading for more useful facts and tips!

Does FedEx Care About Attendance?

According to employee anecdotes, FedEx’s attendance policy is pretty strict.

The company’s call-out procedure requires employees to provide notice of tardiness or an absence at least two hours before their scheduled start time via telephone.

As a new hire, you’re allowed two days to call out (without pay) within your first 30 days. If you call out three times during this period, you’re likely to get fired.

When it comes to unexcused absences (i.e. no call no show), you likely won’t get fired after one incident, but you may get written up.

One write-up isn’t so bad, but if it becomes a pattern, you may be let go.

In either case, you’re likely to receive some leeway if there is a serious and justifiable reason for your absence.

Put another way, if you have a good reason for missing work, the absence might not go on your record.

How Does FedEx’s PTO Work?

FedEx offers paid time off (PTO) benefits to employees, however, these benefits aren’t necessarily connected with sick leave.

Employees accrue a particular number of paid hours off based on the following scheme:

  • Part-time workers earn one PTO hour for every 20 working hours. They can accrue a total of 40 PTO hours per fiscal year.
  • Full-time workers earn one PTO hour per 20 working hours. They can accrue a total of 80 PTO hours per fiscal year.

Earned hours can be used for various purposes like:

  • Vacations
  • Wedding, maternal, and paternal leave
  • Personal physical or mental illness or injury
  • Physical or mental illness or injury of a family member
  • Child care

When Can You Start Using PTO at FedEx?

When Can You Start Using PTO at FedEx?

Employees start earning paid time off as soon as they start working for FedEx. You can start using accrued hours after your first six months of employment.

Does FedEx Offer Bereavement Leave?

Like a lot of other aspects of FedEx’s attendance policy, this question doesn’t seem to have a clear answer.

Some employees note that they were given two days to attend the funeral of an immediate family member. Others were allowed to take all of the time they needed.

How Many Unexcused Absences Does FedEx Allow?

There doesn’t seem to be a company-wide policy regarding the number of allowed unexcused absences at FedEx.

For example, one current employee noted that people get fired for the first unexcused absence at their location.

Another said that his location allows three unexcused absences before employment is terminated.

Still, another noted that you’d get written up for two unexcused absences and get fired after four.

Given that this policy seems to vary from location to location, it’s advisable to avoid unexcused absences in the first place.

However, if that’s not possible, clarify what your location’s policy is with your supervisor. 

How Do I Call off Work for FedEx?

As mentioned in the previous question, you’ll want to avoid unexcused absences as much as possible. Therefore, if you know that you need to miss work, you should…

  • Dial (800) 463-3339
  • Wait for an agent to pick up your call. Explain that you want to take sick leave
  • Provide the required personal details and the reason for your sick leave

Some managers may also request that you call or text them directly so they can plan around your absence.

To learn more, you can also read our posts on FedEx orientation, does FedEx drug test, and does FedEx requires a signature.


Overall, FedEx’s attendance policy is pretty strict, especially when it comes to unexcused absences. In most cases, if you have more than two, you could get terminated. Therefore, your best bet is to call in as soon as you know you won’t be able to work.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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