Grubhub is famous for food delivery and is incredibly popular with people young and old, but do you want to know some of the top Grubhub statistics or facts?
If so, keep reading as I dive into this topic and tell you 23 interesting facts and statistics about Grubhub, and I’ll answer all of your questions that you have, too!
Grubhub Statistics for 2023
1. Grubhub Was Founded in 2004 & Based in Chicago, Illinois
A lot of people would find it interesting that Grubhub was founded in 2004 and it’s based out of Chicago, Illinois.
2. Grubhub Founders Are Matt Maloney and Mike Evans
Mike Evans and Matt Maloney founded Grubhub and the current CEO of Grubhub is Matt Maloney.
3. Grubhub Is Part of JustEatTakeaway.com
Did you know Grubhub is a part of JustEatTakeaway.com, which is an online food delivery marketplace and a global leader in the industry?
Furthermore, Just Eat Takeaway bought Grubhub for $7.3 billion in stock in June 2020, which allowed Grubhub to have access to more money and resources.
4. There Are More Than 658,000 Daily Grubs on Grubhub
An interesting statistic about Grubhub is that the number of Daily Grubs has grown on the platform to more than 658,000 in 2021.
In contrast, there were 492,300 in 2019, and that was up from 435,900 in 2018, which was an increase from the 2017 number of 334,000.
5. More Than 320,000 Restaurants Use Grubhub
There are now more than 320,000 restaurants that use Grubhub, which shows its popularity and makes it a better competitor to DoorDash.
6. Grubhub Is in More Than 4,000 Cities
Grubhub can be found in more than 4,000 cities across America, which is higher than the 3,200 number in 2019.
7. Grubhub Is in All 50 States
Even though Grubhub is only available in about 4,000 cities, it has managed to become available throughout all 50 states in America.
8. 64.3% of Grubhub Users Are Women
An interesting statistic about Grubhub is that women make up 64.3% of the users, which means 35.7% are males.
9. 32.3% of Users Are Either in the Age Group 25-34 or 35-44
It’s a tie between the two age groups 25-34 and 35-44 on Grubhub, with both groups accounting for 32.3% of the users on the platform.
10. The Age Group 18 to 24 Uses Grubhub the Least
We were surprised to find that the age group that uses Grubhub the least is those within the 18 to 24-year-old demographic.
Furthermore, we don’t know why this is a trend and don’t know if this trend will continue in the future, but it’s interesting nonetheless.
11. In 2020, Grubhub’s Revenue Was $1.8 Billion
In 2020, Grubhub reported revenue of $1.8 billion, which was an increase from 2019 of 39%, and shows that Grubhub is continuing to grow in the food delivery service market.
12. In 2020, Grubhub’s Net Loss Was $155 Million
In 2020, Grubhub reported a net loss of $155 million, which was the biggest loss for the company since 2013 when it went public!
13. There Were 31.4 Million Active Users on Grubhub in 2020
Grubhub had 31.4 million active users on its platform in 2020, which meant that 31.4 million people were using the app at least one time a month!
14. Over $5 Billion Has Been Given As Tips to Drivers
A crazy statistic concerning Grubhub is that there have been more than $5 billion given out to drivers as tips over the years!
15. Grubhub Revenue Was Only $8.5 Million in 2010
Grubhub revenue has grown dramatically over the years and you can see this by looking at 2010 when the Grubhub revenue was only $8.5 million.
Furthermore, in 2012, revenue grew to $60 million, with 2014 revenue topping $253 million, and in 2017 revenue was $683 million.
Also, Grubhub’s revenue topped $1 billion for the first time in 2018, with it being $1.3 billion in 2019, and then $1.8 billion in 2020.
16. Grubhub Delivery & Service Fees Are the Lowest
If you’re looking to use a food delivery service, you might want to try Grubhub since the company has the lowest delivery and service fees when compared to DoorDash, UberEats, or Postmates.
Further, the fees Grubhub charges are about 12%, which is lower than the 20% that UberEats charges, and much lower than Postmates, which has fees as high as 30%.
17. Grubhub Allows Orders to Be Placed 4 Days Ahead of Time
Did you know that if you use Grubhub, you can place your order up to 4 days in advance of when you want it delivered?
Additionally, you can choose whether you want to pick up the order or have it delivered, so it’s a great option if you get busy and want to place the order before you forget about it.
18. You Must Act Quick to Cancel Orders
One cool fact about Grubhub is that you can cancel your order once you’ve placed it, but you must call quickly and make the call before the restaurant prepares your order.
Unfortunately, once the restaurant has started preparing your order you cannot cancel it, but if the order is for the next day or two, then you just need to call four hours before the delivery time.
19. Grubhub Delivery Drivers Are Given Perks
If you decide to be a delivery driver for Grubhub, you can get a lot of different perks such as cash bonuses of up to $2,000 annually, with the average being $1,440.
In addition, you can earn commission sharing which gives you about $2.700 more in income each year, and there are other cool benefits to being a Grubhub driver.
20. The Delivery Fee Is Not a Driver Tip
A fact that people don’t know about Grubhub is that the $9.99 delivery fee is not a driver tip.
Therefore, if you order from Grubhub, you should tip the driver since they are not seeing any of that fee money.
21. Grubhub’s Highest Market Share Was in 2016 at 66%
Grubhub’s highest market share was in 2016 when it had a 66% market share, which then fell dramatically over the next several years.
To illustrate, the market share dropped down to 50% by 2017, then to 33% in 2018, and fell to 18% in 2020.
22. Grubhub Brands & Subsidiaries Include Seamless and LevelUp
Grubhub has more subsidiaries and brands to its name including Seamless, LevelUp, Tapingo, MenuPages, AllMenus, and Eat 24.
23. Grubhub Purchased LevelUp for $390 Million
Another interesting fact about Grubhub is that when the company purchased LevelUp, it cost the company $390 million!
How Many Customers Use Grubhub?
Grubhub has more than 31 million users on its platform according to 2020 numbers, which is about 8.8 million more people than in 2019.
Does Anyone Still Use Grubhub?
Grubhub is still used by people all across America, although it has less of a market share compared to DoorDash or Postmates.
However, even though Grubhub does not have the market share that other delivery services have, it does turn a profit every year, which has increased year over year.
What City Uses Grubhub the Most?
You’ll find that Grubhub has a considerable market share in New York City where it’s used the most and the market share sits at 37% in New York City.
In addition, Philadelphia, Boston, and Chicago prefer Grubhub to other food delivery services, but the choice of food delivery service changes from city to city.
Who Pays More- Uber Eats or Grubhub?
Uber Eats pays more than Grubhub and it averages out to about 2.61% more, but it can be as high as 3.38% more depending on your location.
Is It Worth Driving for Grubhub?
It’s worth driving for Grubhub because on average, a Grubhub driver will make $29 an hour, which is around $56,000 a year if you’re working full-time.
Therefore, it’s not a bad gig to drive for Grubhub at all if that’s what you want to do, and could well be worth your time!
How Long Is Grubhub Waitlist?
The waitlist for Grubhub is usually less than 30 days although it’s a first-come, first-served basis for those on the waitlist, and it depends on the market at the time.
However, if you’re on the waitlist for more than 30 days, Grubhub will reach out to you and see if you still want to remain on the waitlist or have the company remove your application.
To know more, you can also read our posts on how does Grubhub make money, does Grubhub owns DoorDash, and why is Grubhub so expensive.
There are a lot of interesting facts about Grubhub you might want to know including that Grubhub was founded by Matt Maloney and Mike Evans in Chicago, Illinois.
Additionally, Grubhub can be found in 4,000 cities throughout the United States, and it’s available on some level in all 50 states with more than 320,000 restaurants participating.