Home Depot is popular for the wide range of power tools it sells from notable brands such as Milwaukee, DeWalt, Ryobi, and RIDGID.
However, what if you’re unsatisfied with a power tool purchased from Home Depot and want to return it? Here is everything I’ve found out about Home Depot’s power tool return policy!
Home Depot Power Tool Return Policy
Home Depot accepts returns on power tools within 90 days of purchase with a valid receipt. However, gas-powered tools must be returned within 30 days. Customers must return the power tools to Home Depot in unopened and unused condition with all the components or accessories.
If you want to learn more about the types of power tools you can return to Home Depot, whether you can return power tools without the receipt, and much more, keep reading!
What Types Of Tools Can I Return To Home Depot?
You can return almost all types and brands of power tools (including drills, saws, grinders, sanders, routers, compressors, etc.) to Home Depot within 90 days of purchase with a valid receipt.
Gas-powered tools are an exception to this policy, as listed in Home Depot’s return policy exceptions.
These tools must be returned to Home Depot within 30 days in good condition with a valid receipt.
Note that you must return gas-powered tools directly to a Home Depot store as it is dangerous due to the flammable gasoline to send them in the mail.
Also, Home Depot does not require you to drain the power tool of gas if you have filled it.
How Long Do I Have To Return Power Tools To Home Depot?
After purchasing your power tools from Home Depot, you have 90 days to return them to Home Depot.
However, if you purchased the tools using any of Home Depot’s credit options, you will have a full year from the date of purchase to return them to Home Depot.
These credit options include the Consumer Credit Card, the Commercial Revolving Charge Card, and the Commercial Account Card.
As mentioned earlier, if you purchased gas-powered tools from Home Depot, then you have only 30 (as opposed to 90 days for electric power tools) days to return them to a Home Depot store.
Note that this will be the case even if you purchased the tools using Home Depot’s credit options due to their status as return exceptions.
Can I Return Opened Power Tools To Home Depot?
To be eligible for a full refund at Home Depot, you must return the unused power tools.
However, online shoppers have reported that some store managers may accept returns on tools that have been opened if they have all the accessories and are in good condition.
Can I Return Used Power Tools To Home Depot?
Home Depot may accept returns on used power tools within 90 days of purchase if they are in good condition and show no obvious signs of wear and tear.
The ultimate decision to accept or reject a return for used power tools will be at the discretion of each individual Home Depot store manager.
If you are returning a used power tool to Home Depot, make sure that you have the receipt (or similar proof of purchase), and the original packaging and are within the returns window.
Can I Return Power Tools Without The Box To Home Depot?
As stated in the Home Depot return policy, power tools should be unopened and unused in order to be eligible for a refund.
However, it is at the discretion of the store manager to accept the return of a power tool without a box.
To claim a return without the box at Home Depot, it is essential to return the power tool with all the components it came with and have a valid receipt.
Other than that, you may also require a photo ID to return power tools at Home Depot.
Do I Need A Receipt To Return Power Tools To Home Depot?
When returning power tools to Home Depot, it is recommended to have your receipt as it can make the return process easier.
However, Home Depot states that if you have lost your receipt, they may be able to locate your purchase within their systems for certain purchase methods.
For example, the Home Depot system has access for 30 days to purchases made with credit and debit cards, checks, and Home Depot credit cards.
If Home Depot cannot locate your purchase and you do not have a receipt, you may still be able to return your power tool.
In this case, you will be issued store credit for the lowest sale price for the item you wish to return.
How Do I Return Power Tools To Home Depot?
You can return your power tools (including lathes, band saws, planers, impact wrenches, drills, etc.) to Home Depot either in-store or via mail.
Alternatively, you may also be able to schedule a collection for your Home Depot power tools to return them.
To return your power tools in-store, you will need a government-issued ID and proof of purchase.
Keep in mind that Home Depot has a third-party refund verification system in order to process returns.
You can also mail your power tools back to Home Depot or arrange a collection by contacting Customer Care at 800-430-3376, who will be able to help you process your return.
How Will I Receive My Home Depot Power Tool Refund?
Home Depot will issue your return for your power tools via the same payment method you used to purchase the product.
For example, if you paid via credit card at Home Depot for your power tools, you will receive your refund via credit card.
What Should I Do If My Home Depot Power Tools Are Damaged?
If you purchased or received damaged power tools from Home Depot or received power tools with missing parts, you can return them to customer service for a full refund.
Alternatively, you can contact Home Depot Customer Support at 1-800-430-3376 to schedule a return within the next 30 days.
If you want to know more about Home Depot’s tools, you can also read our related posts on who makes Ridgid tools for Home Depot, if Home Depot owns Ryobi, and if Home Depot sells Craftsman tools.
Power tools can be returned to Home Depot within 90 days after purchase if they are in unopened and unused condition and you have a valid receipt.
You can return your power tools to Home Depot in-store, via mail, or by collection through contacting the Customer Care team.