How To Report A Venmo Scammer? (All You Need to Know)

Venmo is one of the most popular money transfer apps in the United States. Millions of people use the app to send money to friends and family, and sometimes to pay for goods and services. 

However, because of its popularity, many scammers target Venmo users and send out emails or text messages. So, how do you report these fraudulent messages when you get them? This article will tell you all you need to know, so keep reading!

How Do I Report a Venmo Scammer in 2022?

If you receive a suspicious or fraudulent email claiming to be from Venmo, you should forward it to phishing@venmo.com in 2022. If you receive a scam text message, screenshot it and send it to support@venmo.com. For a telephone call, take a screenshot of the number in your phone log and send it to support@venmo.com. 

There are many types of scams on Venmo, and sometimes you have already been scammed by the time you realize what’s happened, so keep reading for more instructions!

Will Venmo Refund Money If Scammed?

In most cases, Venmo won’t refund money lost in a scam. 

This is because personal Venmo profiles are meant to be used between friends and family, not strangers, so there is little scam protection in place. 

If you are scammed or don’t receive the item or service you paid for, it’s still a good idea to contact Venmo’s support team and they will do what they can to help. 

If you bought something from an authorized business on Venmo, there is some purchase protection in place that may allow you to get a refund. 

Overall, be sure to report any issues with a product you bought to Venmo’s customer support. 

Can You Dispute a Venmo Payment?

You can dispute a Venmo payment if you were scammed or if there was an unauthorized payment on your account. However, there are no guarantees that you will get your money back. 

To dispute a payment on Venmo, you can fill out an online request form or email support@venmo.com

As well, you can use the chat feature in the mobile app to report the problem. 

In general, it’s best to use a credit card if you’re concerned about unauthorized payments, since it’s easier to dispute and reverse payments with your credit provider. 

Overall, you can easily link a credit card to your Venmo account. 

How Long Do You Have to Dispute a Venmo Payment?

How Long Do You Have to Dispute a Venmo Payment?

If you would like to dispute a payment you made to a business on Venmo, in order to get a refund or some other compensation, report the problem within 180 days of your purchase. 

As well, you can report non-business related payments to customer support to see if they can help, although there is no purchase protection for money sent to a personal profile on Venmo. 

What Case Can Be Filed Against a Scammer?

Lawsuits filed against scammers are fraud cases. They are often filed in civil court, but can also have both criminal and civil actions brought against the person accused of fraudulent activity. 

What Should I Do If I Get Scammed on Venmo?

If you’re scammed on Venmo, you should report it to customer service right away. As well, you can report it to your bank. 

If you suspect that your Venmo account has been compromised, remove the linked cards from your account or freeze the cards to prevent further activity. 

Once you contact Venmo’s support team, they will tell you how to proceed. 

How Do I Contact Venmo’s Customer Service?

There are multiple ways to contact Venmo’s customer service team. First, you can call (855) 812-4420 to reach them. As well, you can email them at support@venmo.com. 

Additionally, you can use Venmo’s chatbot on the mobile app to quickly get questions answered or ask for help. 

Lastly, you can fill out a contact form online, and Venmo will get in touch with you.

To know more, you can also read our posts on how Venmo makes money, whether Venmo works in Canada, and whether Venmo is secure.

Conclusion 

If you receive scam emails claiming to be Venmo, you can forward them to phishing@venmo.com for review. If you receive scam text messages or phone calls, send screenshots to support@venmo.com. 

If you get scammed on Venmo, contact Venmo’s support team right away through email, phone, chat, or online form and they will do their best to help you. Refunds are typically only sent for authorized business transactions. 

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Cara Suppa

Cara Suppa has been freelance writing for over a decade and holds a BA in English and an MS in Integrated Marketing Communications. Outside of work, she is an avid cook, gardener, and discount shopper.

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