Is T-Mobile Visual Voicemail Free? (All You Need to Know)

If you have T-Mobile and have thought about upgrading your voicemail to Visual Voicemail, you may be wondering if Visual Voicemail is free.

So, does T-Mobile provide Visual Voicemail free of charge? If you’d like to find out, keep reading this article for useful and interesting facts regarding this subject!

Is T-Mobile Visual Voicemail Free in [currentyear]?

T-Mobile Visual Voicemail is free for customers, and the app is available to download from the Google Play Store in [currentyear]. However, with the Visual Voicemail option, you get a free trial of Voice to Text, so you’ll need to unsubscribe after the free trial, or you’ll be charged $4/ month.

Do you have more questions about T-Mobile Visual Voicemail, such as what you can do with this upgraded voicemail? If so, keep reading and I will tell you all you need to know!

What Is the Purpose of T-Mobile Visual Voicemail?

T-Mobile Visual Voicemail allows you to visually see your voicemail messages, such as who left the message.

Furthermore, it works similar to an email inbox with more features and options than standard voicemail, including the ability to skip, archive, play, delete, and save voicemails.

Also, T-Mobile Visual Voicemail doesn’t require that you dial a number to retrieve the messages since it’s an app you can download and use right on your Android device.

Is T-Mobile Visual Voicemail Available on iOS?

Unfortunately, the T-Mobile Visual Voicemail app is only available for those on Android, since iOS already has a voicemail app built-in.

What Is the Default Password for T-Mobile Voicemail?

Whether you’re using Visual Voicemail or the regular T-Mobile voicemail, the default PIN will be the last four digits of your mobile phone number.

However, you can reset the PIN by going into your dial and dialing “# 793 #” or “# PWD” and reset it through that method as opposed to calling or using the T-Mobile Visual Voicemail app.

How Do I Change the PIN for T-Mobile Visual Voicemail?

How Do I Change the PIN for T-Mobile Visual Voicemail?

To change your PIN on the T-Mobile Visual Voicemail app, utilize the following steps:

  1. Go into the Visual Voicemail app
  2. Select the “Menu” option
  3. Select “Settings”
  4. Choose the “Change PIN” option
  5. Under the “Greetings” section you want to enter your current PIN
  6. Enter your new PIN
  7. Confirm your new PIN
  8. Select the “OK” option
  9. You’ll see a confirmation message after the PIN change was completed

Also, if you’ve never changed your PIN before, the default PIN is set to the last four digits of your mobile phone number.

How Do I Opt Out of the Free Trial for Voicemail to Text from T-Mobile?

You can opt out of the free trial for voicemail to text by using the following method:

  1. Go into the Visual Voicemail app
  2. Select “Menu”
  3. Select “Settings”
  4. Choose “End Voicemail to Text Free Trial”
  5. Select the “Unsubscribe” option

Why Don’t T-Mobile Visual Voicemails Download?

If you’re having issues with T-Mobile Visual Voicemails downloading or appearing, there are several reasons for this such as no coverage, device issues, connectivity issues, and more.

However, there are multiple ways that you can fix this problem, which are listed below:

Restart Your Device

Restarting your device is one of the easiest ways to fix issues with your mobile device, including when you’re having issues with the T-Mobile Visual Voicemails appearing or downloading.

Turn Off Wi-Fi

To use T-Mobile Visual Voicemail, you need to be on your mobile data. So, turn the Wi-Fi off and ensure that you’re not automatically connecting to the T-Mobile network.

Turn Data On & Off

Turning the mobile data on and off a few times can fix connection issues that could be preventing your voicemails from appearing or downloading.

However, when you turn data on and off, wait about 10 to 20 seconds between each action, and try to reload the app. 

Toggle Airplane Mode On & Off

When there are connectivity issues, sometimes toggling Airplane Mode on and off can fix it.

You will need to do this at least three times, waiting 20 seconds between each action, and then try to load your T-Mobile Visual Voicemails again.

Move to a Better Coverage Area

Sometimes the T-Mobile Visual Voicemails don’t appear or download because you’re outside the coverage area or in limited coverage.

For example, you need a reliable connection with at least two bars to have a strong enough signal to reach the T-Mobile network.

Furthermore, if you’re inside a metal building, it can interfere with the signal, so go outside if you’re in a building to see if that helps the Visual Voicemails download.

Uninstall Power or Battery Saver Apps

If you’re using power saver or battery saver apps, it can prevent your T-Mobile Visual Voicemails from downloading or appearing.

Therefore, disable those types of apps and try to reload Visual Voicemail.

Update the T-Mobile Visual Voicemail App

You can go into the Google Play Store and see if there is an update to the Visual Voicemail app, which will help fix errors you’re having.

Update Your System

You need to perform regular system updates to keep your system running smoothly and to keep apps performing at their peak. Therefore, check to see if you have a system update available.

Also, allow the system update to fully download and install, which may include a device reboot before you try to load T-Mobile Visual Voicemail again.

Uninstall & Redownload the T-Mobile Visual Voicemail App

If you’re having issues with your T-Mobile Visual Voicemails downloading, you can delete the app and reinstall it, which could fix corrupted files in the app.

To know more, you can also read our posts on T-Mobile Add a Line free phone, T-Mobile phone not receiving calls, and does T-Mobile block spam calls & texts.


T-Mobile Visual Voicemail is free for T-Mobile customers, although the app is only available for Android users, since iOS has its own voicemail app.

Additionally, you get a free trial of Voicemail to Text with Visual Voicemail, so you’ll need to unsubscribe from that to avoid the $4 fee associated with this service.

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Mackenzie Jerks

Mackenzie is a freelance writer and editor, published author, and music enthusiast who holds a Bachelor of Science in Business Administration. When she’s not writing, Mackenzie is either wrapped up in a book, discovering new music, or introducing herself to a new fitness regimen.

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