If you’re one of the many people who shop at Lowe’s for your home improvement supplies, you may have also purchased an appliance or two while there.
Lowe’s offers great deals on many major appliances, but do you know how their appliance warranty works? I’ve been curious about this and started doing some research. Here’s what I’ve found!
Lowe’s Appliance Warranty
Lowe’s offers a warranty on their major appliances, which begins after your manufacturer’s warranty runs out after a year. Your Lowe’s Appliance Warranty will activate and continue for 3 or 5 years, depending on your chosen plan. Refrigerators, freezers, cooktops, washing machines, and dryers are just some of the appliances covered.
Read on to find out what Lowe’s warranty offers, how to make a claim, and whether you can cancel it!
What Are The Time Frames In Lowe’s Appliance Warranty?
Lowe’s offers two different lengths of warranty for their appliances, a 3-year plan and a 5-year plan (which comes at an extra cost depending on the appliance).
When you purchase a new major appliance at Lowe’s, it will usually come with a manufacturer’s warranty that can last a minimum of one year.
After this warranty has expired, the Lowe’s appliance warranty comes into effect and will last up to 5 years, depending on your chosen plan.
What Does Lowe’s Appliance Warranty Cover?
This Lowe’s appliance warranty covers more than just repairs to the appliance in question and can even cover cash back for purchasing items that your appliance needs.
Quick Repairs
Lowe’s appliance warranty covers repairs to the appliance in question within 7 days of your request, and if they cannot send someone to repair it in time, they will send you a one-time payment of $50.
This benefit excludes refrigerators and freezers and will only come into effect once the original manufacturer’s warranty has expired.
Reinstallation Labor
Should your appliance become unhooked, Lowe’s will pay for the labor costs of reinstalling the appliance rather than leaving you to work out how to hook it back up and potentially damage it.
Food Coverage
If your refrigerator or freezer encounters a fault, becomes broken, or ceases to work, Lowe’s will pay up to $300 to cover any food loss during this incident.
The ‘Keep It Running’ Reward
When purchasing items to keep your appliance running (such as water filters, hoses, rinse aids, and even cooktop cleaners) Lowe’s will give you 50% cash back on these items. This goes to a maximum of $100 per 12 months.
Payback Benefit
Finally, Lowe’s also offers a benefit for those who haven’t needed to use their warranty. Should you not use the plan to request a service call before the expiry date, you’ll get 30% of the price plan back,
Customers have up to 60 days to utilize this benefit after the appliance warranty for Lowe’s officially expires.
What Appliances Are Covered In Lowe’s Appliance Warranty?
There are 11 major appliances covered by Lowe’s appliance warranty, including:
- Refrigerators
- Freezers
- Cooktops
- Wall Ovens
- Ranges
- Over-The-Range Microwaves
- Range Hoods
- Washing Machines
- Dryers
- Trash Compactors
- Dishwashers
If you are unsure if the item you wish to purchase is available under Lowe’s appliance warranty, you should be prompted in the online store to add the warranty along with your appliance.
However, if you are in the store, you can ask an associate for assistance.
How Do You Make A Claim With Lowe’s Appliance Warranty?
In the event that your appliance has a fault, you can claim on your appliance warranty to schedule a service call and pick a time and date that suits you best.
Simply call 1-888-77-LOWES(56937) to schedule your service call. Lowe’s is available 7 days a week, 8 am – 6 pm EST, and you can pick a date and time that works best for you.
To make your claim quicker, you should have your warranty documents (including your protection plan number) ready.
Your protection plan number will be on your receipt. It also helps to know the brand and model number of your product.
If this service is an in-home repair job, you will need someone 18 years of age or older for the appointment; otherwise, the repairs cannot go ahead, and you will have to reschedule.
In addition, if you need to file a benefits reward reimbursement from the above benefits (such as Quick Repairs), you can complete this online.
Do You Need A Receipt To Show Lowes Warranty?
Since your protection plan number will be printed on your receipt, it can be vital to keep it safe.
Despite this, there are times when you can lose your receipt easily, but as it’s so vital to Lowe’s appliance warranty, can an associate look this up?
Unfortunately, if you don’t have a MyLowes card or account, an associate will find it very difficult to look up your purchase, especially if it was after a long period of time. Lowes associates also cannot reprint receipts for customers.
However, if you have a MyLowes account and/or card, you will be able to view your entire purchase history whilst owning this account.
You can find your protection plan number through this service without worrying about where your receipt is.
The purchase history of a MyLowes account covers both online and in-store purchases, and it is free to sign up with no hidden costs.
Is Lowe’s Appliance Warranty Transferable?
In the event that you want a new appliance and end up selling your old one, you may want to know if the appliance warranty is transferable.
This can sometimes add to the price of your old appliance and leave you with more of a profit.
Thankfully, Lowe’s appliance warranties are transferable between owners at no extra cost. You need to call 1-888-77-LOWES(56937) to begin the transfer.
You will also need to transfer the proof of purchase receipt to the new owner and any service repair receipts you have received throughout the warranty.
Can I Cancel Lowe’s Appliance Warranty?
In the event that you can’t pay for your warranty, you may wish to cancel it to save on costs.
If that’s the case, Lowe’s has made it simple to begin the cancellation process.
If you wish to cancel your plan, you will have to mail your cancellation request, your benefits summary page, and the terms and conditions of your warranty to the following address: P.O. Box 100, Rapid City, S.D. 57709.
If your cancellation request is received within the first 30 days of your purchase, you will be refunded 100% of the purchase price of your warranty.
However, if your cancellation request is received after 30 days of your purchase, you will receive a pro-rata refund of the purchase price.
There are no cancellation fees, and your warranty will be canceled the moment that your cancellation request is received.
If you want to know more about Lowe’s services, you can also read our related posts on whether or not Lowe’s buys used appliances, if Lowe’s hauls away old appliances, and if Lowe’s delivers appliances.
Conclusion
Lowe’s appliance warranty activates after the year-long original manufacturer’s warranty expires, and covers a multitude of services. This includes service calls, benefits for purchasing items for your appliance, and food loss coverage for refrigerators and freezers.
