Petco Headquarters (Different Locations, Addresses, Can You Visit, Contact Info + More)

Every pet owner has been to Petco at one time or another, since they carry almost everything you could need for your dog, cat, bird, or other pets.

Petco headquarters manages over 1,500 Petco stores in the US, Mexico, and Puerto Rico. Therefore, if you’re looking for more information about the company, carry on reading!

Where Is the Petco Headquarters Located In 2022?

The Petco headquarters is located in San Diego, California in 2022. The address is 10850 Via Frontera, San Diego, CA 9212, and the phone number is 1-858-453-7845. Petco also has a Satellite Support Center in San Antonio, Texas. Petco customer service can be reached by phone, email, and through social media.

If you want more information about Petco headquarters, and how to contact the company, keep reading. We did some digging and found all the information for you!

Where Is the Petco Corporate Office Headquarters?

The corporate headquarters of the Petco Health and Wellness Company, Inc. are located in the Rancho Bernardo neighborhood of San Diego, California.

The address is:

10850 Via Frontera,

San Diego, CA 9212

The corporate phone number is 1-858-453-7845.

Petco also has a Satellite Support Center in San Antonio, Texas. The address is:

Satellite Support Center

654 Richland Hills Drive

San Antonio, TX 78245

The phone number for the Satellite Support Center in San Antonio TX is (858) 453-7845

Media persons can email Petco at pressinquiries@petco.com, or call at (858) 909-4665.

Where Is the Petco Headquarters in Mexico?

The Petco headquarters in Mexico is located in Mexico City. The address is:

Av Ejército Nacional 769,

Mexico City,

Mexico City, 11520, Mexico

The phone number is+52 55 5545 0043, and the website for Petco in Mexico is www.petco.com.mx.

How Can I Contact Petco Customer Service?

How Can I Contact Petco Customer Service?

You can contact Petco customer service by phone and email, or through the company’s social media accounts.

The Help page on the Petco website also has information about common questions like orders, returns, shipping, repeat deliveries, Pals rewards, policies, and recalls.

Phone:

The Petco customer service numbers are 877-738-6742, and (888) 824-7257. Customer service representatives are available from 5 a.m. to 9 p.m. PST, 7 days a week.

For questions about the Pals Reward program and for store feedback, you can call 1 (888) 824-PALS (7257), between 5 a.m. and 9 p.m. PST, 7 days a week.

Email:

You can email Petco at customerrelations@petco.com. You can also use the the Contact Us page on the company website to send an email with questions about the following:

  • Curbside pickup
  • Orders
  • Pals loyalty program
  • Prescription pharmacy and food
  • Products
  • Promotions
  • General questions

Social Media:

Petco can be contacted through its social media accounts on various platforms, including the following:

What Company Owns Petco?

Petco is a public corporation traded on NASDAQ under the symbol WOOF. The company went public for the third time in its history in 2021.

The largest Petco stock holder is the previous owner, the Canada Pension Plan Investment Board with 26.37% of the stock.

Most of the biggest Petco shareholders are institutional investors like financial holding companies and mutual funds.

Was Petco Previously Public?

Petco was founded in 1965, and has been taken public three times in its history: in 1994, 2002, and most recently in 2021.

Who Is the CEO of Petco?

The CEO and President of Petco is Ronald Coughlin Jr.

How Big Is Petco?

Petco is the second largest speciality pet supplies retailer in the US after PetSmart.

It has over 1,500 Petco stores in the US, Mexico, and Puerto Rico, and more than 26,000 employees.

Petco also operates over 100 in-store veterinary hospitals.

Petco’s reported annual revenues for 2021 were over $3.5 billion in the 2021-22 financial year.

Are Petco and PetSmart Owned by the Same Company?

Petco and PetSmart are very similar, since they are both pet food stores that also offer a range of associated services.

However, they are not owned by the same company.

Petco went public in 2021, and is owned by shareholders with the Canada Pension Plan Investment Board holding the largest block of shares.

PetSmart, on the other hand, is privately owned and held by BC Partners.

To know more, you can also read our posts on Petco vs Chewy, does Petco own Chewy, and Petco vs PetSmart.

Conclusion

Petco’s headquarters is located in San Diego, California, along with a Satellite Support Center in San Antonio TX that manages the overall operations of its stores.

Petco customers can get help with their questions and problems by contacting customer service by phone, email, and through social media, on platforms like Twitter and Facebook.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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