Target sells a variety of headphones at reasonable prices both in-store and online including wireless earbuds, gaming headsets, workout headphones, and much more.
People usually have unique preferences when it comes to headphones. So in case you are not satisfied with a headphone you bought from Target, you may be wondering – what is Target’s headphone return policy? Here is what I’ve found out!
Target Headphone Return Policy
Target accepts returns of headphones within 30 days of purchase or delivery with all original packaging and accessories, offering a full refund if the receipt is provided. However, Apple headphones are only returnable for 15 days and Heyday headphones can be returned within a year.
If you want to learn more about the quickest way to return your headphones, whether you can return these without the receipt, and what to do if your return is rejected by Target, keep on reading!
How Can I Quickly Return Headphones To Target?
Returning headphones in-store is the most direct way to receive an instant refund or exchange at Target.
However, if you’re out and about, you may prefer to return the headphones via mail (see more below).
When registering a return in-store, you’ll need an original store receipt or a return barcode from Target.com’s return center for online orders, as well as a government-issued photo ID for verification.
You should bring the headphones in the original packaging with all additional features (wires, cases, stickers, etc.) for Target to accept your return.
Note that cashiers will honor exchanges at the price you paid or issue a refund using the same method used at purchase, so make sure to bring the debit or credit card you used for payment.
Cash refunds will be distributed on the spot, whereas card refunds can typically take 1-5 days.
Can I Return Headphones To Target Without A Receipt?
You can usually return headphones without a receipt to Target if you display an alternative proof of purchase.
Luckily, Target cashiers can help verify your transaction, but you must make sure to bring a government-issued photo ID.
If you bought headphones in-store using the Target RedCard or a third-party credit/debit card including Visa, MasterCard, Discover, or American Express card, Target will be able to track your purchase.
On the other hand, online purchases are automatically registered in your own purchase history at Target.com.
Additionally, check purchases can be verified provided you bring the original checking book and gift cards are easily located if you can give the actual gift card.
If Target is able to verify your purchase, you will receive a full refund or exchange for the headphones.
However, in case your transaction cannot be tracked, Target will issue you store credit in the form of a merchandise card worth the current value of the headphones in-store at that time.
Can I Return Used Or Open Headphones?
Headphones are covered by Target’s standard return policy, which states that all products must be returned unopened and in a new condition.
However, customers (on online forums) have reported successful returns with an open box provided all original features are included and the original receipt is provided.
Note that Heyday headphones manufactured by Target’s private label can be easily returned at any time during the one-year time frame, even if they are broken, damaged, or used.
If you received damaged or broken headphones, you may request a replacement by calling Guest Services at 1-800-440-0680, free of additional charges.
Ultimately, the store manager will make the final decision on whether to pursue a return on opened or used headphones.
When Can I Return Headphones To Target?
You can return headphones at Target including wireless earbuds, wired earbuds, noise-canceling headphones, gaming headsets, workout headphones, etc., within 30 days from purchase or delivery.
Here are a few headphone brands that Target sells that must be returned during this time:
- Samsung (including Galaxy Buds)
- Beats by Dr. Dre
Apple headphones such as Airpods and Wired Earpods must be returned within 15 days.
Additionally, Target Circle members or Target RedCard users receive a further 30 days to return headphones on top of the standard duration for each type of product.
Headphones sold under Target’s private label Heyday are covered by Target’s one-year satisfaction guarantee policy, giving customers one whole year (365-366 days) to register a return.
Note that Target Plus Partners may modify the standard return policy. Therefore, customers should always check the returns window before purchasing.
To do so, you can visit the “shipping and returns” page of the product on Target.com to view the modified return policy, or on the Plus Partner’s section under the “sold and shipped by” page.
How Can I Return Headphones To Target By Mail?
You can return headphones to Target via mail by following these steps:
- Log in to your Target.com account or open the Target app
- Desktop users should next click on ‘Orders’ while App users should select ‘Purchases’
- Press ‘Start a Return’ on the headphones you wish to return
- Select ‘Return by Mail’ along with a reason for returning from the drop-down menu and press Submit
- Attach the printable free shipping label to the outside of the securely packaged headphones
- Drop the parcel to any nearby UPS location
Once your package is received, Target will inspect the item for signs of damage and then process the refund to the mode of payment you used. This can typically take up to 5 days after the package arrives.
What Can I Do If Target Rejects My Headphones Return?
Target reserves the right to reject any related return requests that do not comply with the return policy.
For example, headphones cannot be returned past their return window nor if any parts are missing.
Returns are down to the discretion of the store manager, so you may need to try alternative locations if you cannot reach your desired outcome.
Contact Guest Services for further inquiries relating to returns.
Customers can return most brands of headphones including Sony, Samsung, Beats, Skullcandy, etc. within 30 days, whereas Apple headphones are returnable for 15 days.
You’ll have one year to return Heyday headphones. Receive a full refund when you provide a receipt or return barcode.