Target Optical Return Policy (Contact Lenses, Frames, Receipt + More)

Target sells a variety of eyeglasses, sunglasses, reading glasses, contact lenses, and other products as part of its Optical department.

However, what if you’re unsatisfied with an item purchased from Target Optical? Don’t worry; here is everything I’ve found out about Target Optical’s return policy!

Target Optical Return Policy

As part of its 100% satisfaction guarantee, Target Optical will happily issue a return on any form of eyewear or eye correction device. Note that customers must make the return within 90 days after purchase and cannot return opened eye contact lenses.

If you want to learn more about whether you can return prescription eyeglasses to Target, whether you can return eyeglasses without a receipt, and much more, keep reading!

What Is Target Optical’s Return Policy For Prescriptions?

You are able to return prescription glasses, sunglasses, or eye contact lenses as long as it is within 90 days of your initial purchase.

Note that the contact lenses must be unopened for health and safety reasons. You can fill out a return form online on the Target Optical website’s return request page.

What Is Target Optical’s Return Policy For Contact Lenses?

Contact lenses purchased from Target Optical must be unopened and returned within 90 days of the initial purchase date in order to be eligible for a return or an exchange.

If you have opened or used your contact lenses, you cannot return them due to health and safety issues.

Alternatively, if you receive your contact lenses and notice that they are damaged or incorrect, you can contact Target Optical directly on 1-877-848-8476 to discuss this.

Target may then offer you an exchange, although this is down to the discretion of the staff, and the outcome will vary on a case-by-case basis.

Does Target Optical Accept The Return Of Glass Frames?

Target Optical accepts the return of glass frames as long as that is how you initially purchased them.

Remember that glass frames must have been purchased within 90 days of the date of return to be eligible for a refund.

For a refund, you can return your glass frames online on the Target Optical website.

However, if you would like an exchange instead, you will need to dial 1-877-848-8476 to talk to a member of staff.

Can You Return Items To Target Optical Without A Receipt?

You can return items to Target Optical online without a receipt due to its online form that uses your personal data to confirm that an order was placed instead of needing a receipt.

The form will ask for your email address, living address, and mobile phone number.

Whilst you do not physically need to send your receipt off to Target Optical, you will need access to your order number and the date that you made the order.

This information is likely to have been sent via email to you if you no longer have access to the receipt.

If you are making a return in a Target Optical store, you will need to supply a receipt or some proof of purchase (for example, a bank transfer) to show that you made the purchase.

Can You Return Scratched Glass Lenses To Target Optical?

Can You Return Scratched Glass Lenses To Target Optical?

Target Optical’s returns policy works on a no-hassle and no-questions-asked basis as long as the item is returned within 90 days of its initial purchase date.

As a result of this, you can return glasses that have scratched lenses to Target Optical and still be eligible for a return.

Alternatively, if you want to exchange the glasses due to the scratches and are within the 90-day window, phone Target Optical to discuss this with staff.

They will be more than happy to assist you in claiming an exchange.

Note that if you have surpassed the 90 day returns window, you can only receive an exchange or a return if you had signed up to Target Optical’s ‘Worry-Free Protection Plan’.

What Do You Need To Make A Return To Target Optical?

You will need the following information to make a return to Target Optical if you are returning an item online:

  • Your order number
  • The date that your order was purchased
  • Your address
  • Your full name
  • Your mobile number
  • Your email address
  • Your zip code

If you are returning an item in-store, you will need:

  • Proof of purchase (either a receipt, bank transfer, or email confirmation)
  • Your order number (usually found on the receipt or email confirmation of your order)
  • Your full name
  • The item you wish to return

How Do You Return An Item To Target Optical Online?

To return an item to Target Optical online, follow these steps:

  • Check that your item is eligible for a return by making sure it was purchased within the previous 90 days
  • Go to the online return form that can be accessed on Target Optical’s website
  • Fill out all the information required of you
  • Wait 24 hours. After this, you will either receive an update on your claim or a return shipping label sent to you via email for free
  • Print out the free shipping label
  • Package up your item and stick the shipping label on
  • Send the package off for delivery

To find out more about Target’s eye-related services, you can also read our related posts on whether or not Target Optical takes VSP, Eyemed & other insurances, if you can donate eyeglasses to Target, and the Target return policy without receipt.


Target Optical is happy to accept most returns within a 90 day period of the initial date of purchase, and you can do this either online or in-store.

If you do not have the receipt, you can still make your return by accessing the information through the email sent by Target Optical. For exchanges, you will need to phone them or visit the store.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

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