Verizon Device Dollars (What Are They, Using For Bills + More)

If you have Verizon as your mobile carrier, you might want to know about special promotions and offers available for Verizon customers, including Verizon Device Dollars.

Do you want to know what Verizon Device Dollars are and how you can earn them? If so, continue reading below to find out what I’ve discovered about this cool reward!

What Are Verizon Device Dollars In [currentyear]?

Verizon Device Dollars were a reward found within Verizon Up, which is a rewards program that customers can join through the My Verizon app in [currentyear]. Verizon Device Dollars can be accrued monthly and put towards a new phone. However, Verizon Device Dollars have been discontinued, and are no longer a part of Verizon Up, so you cannot earn new rewards.

Are you interested in learning more about Verizon Up, and how Device Dollars work? Well, we’re going to tell you everything you need to know, so read on to learn more!

What is Verizon Device Dollars?

Verizon Device Dollars were part of the Verizon Up rewards program, where you could convert your unused points into Device Dollars to help you pay for a new smartphone.

Furthermore, you could use the Device Dollars towards a payment plan, or towards the retail price of the new phone you wanted, and they were valid for 24-months.

How Can I Get Verizon Device Dollars?

Unfortunately, you cannot get Verizon Device Dollars anymore, since Verizon has chosen to discontinue them as a reward option in Verizon Up.

However, Verizon is still allowing customers to use those rewards towards a new phone if they still have them sitting in their accounts, but new Device Dollars cannot be earned.

What Can Device Dollars Be Used For?

Verizon allowed you to use Device Dollars to pay for a new device, such as the following:

  • Smartphone
  • Smartwatch
  • Tablet
  • Basic Phone
  • Other connected devices that Verizon offered

Additionally, you could use them to purchase a new device, whether you were on an existing line or were adding a new line to your account.

With Device Dollars, you also didn’t have to pay the total retail price of the phone right away if you were on a device payment plan.

To use the Device Dollars, you would put your rewards balance towards the purchase during the checkout process, and that amount would be deducted from the total amount of the order.

Can I Use Device Dollars to Pay My Bill?

Can I Use Device Dollars to Pay My Bill? Verizon

Verizon did not allow customers to use their Device Dollars to pay their bills, unless they also had the Verizon Visa credit card.

However, those with the Verizon Visa could convert the Device Dollars into Verizon Dollars, which could then be used as regular money.

Why Can’t I Use My Verizon Device Dollars?

If you find yourself unable to use your Device Dollars, it might be because you’re trying to use them on an ineligible product or service that Verizon doesn’t allow, which includes the following:

  • Paying your Verizon monthly phone bill (except if you got the Verizon Visa credit card)
  • Paying your Verizon Fios monthly bill (except customers with the Verizon Visa credit card, which is part of the Mobile + Home Rewards)
  • Buying a connected device without having it on a line of service
  • Purchasing a mobile hotspot
  • Purchasing accessories

How Do I Use Verizon Device Dollars at Checkout?

It’s very easy to use the Verizon Device Dollars at checkout when you purchase a new phone, and you can use it online, in-store, or through the My Verizon app.

For example, if you’re using the My Verizon app or the website, you’ll need to click on “Spend in the Shop” before you begin the process of shopping for your new phone.

Next, go through the checkout process, and you’ll see the box saying “Apply Device Dollars to this purchase.” Here, you can enter the amount you want to use on your purchase.

You can use all of your Device Dollars at once or just a few, and then select “Apply,” which will then lower the balance on your monthly payment or the full retail price of the phone.

Lastly, select “Done,” and you’ll receive a confirmation of using the Device Dollars at the top of your screen. Go to the bottom of the page and select “Place Order” to finish the process.

Additionally, you can use the Device Dollars in-store or over the phone, and all you have to do is tell the sales representative you’d like to use your Device Dollars as you’re checking out.

Can I Use Verizon Device Dollars on Headphones?

Unfortunately, you cannot use Device Dollars on headphones, since you cannot use the Verizon Device Dollars on accessories or other items beyond phones or connected devices.

Even though Verizon has discontinued the Device Dollars, the company still doesn’t allow you to use the Device Dollars on other products at this time, although that could change in the future.

To know more, you can also read our posts on Verizon teacher discounts, if Verizon offers a senior discount, and if Verizon offers student discounts.


Verizon Device Dollars was a reward that Verizon customers earned as part of the Verizon Up rewards program, but you could only access the rewards through the My Verizon app.

Furthermore, the Device Dollars could only be used to purchase a new smartphone, basic phone, or other connected devices, but could be used even if you’re on a device payment plan. However, Device Dollars have been discontinued and can no longer be earned.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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