Verizon Group Text Not Working (List of Potential Fixes + FAQs)

Are you trying to send a group text on your Verizon phone, but have realized it’s not working and want to fix it as soon as possible so you can get back to your conversations?

If so, continue reading below, because I’ve found several fixes for Verizon group text not working that may help you!

Why Isn’t Verizon Group Text Working In 2024?

To fix Verizon group text, you can restart your device, switch from WiFi to the cellular data network, and make sure you have a strong data connection in 2024. You can toggle Airplane mode on and off to see if that helps. Additionally, you could try to reset all settings and that could fix the issue.

Do you want to know fixes for your Verizon group text? Well, I’ve been researching this topic and have found even more possible fixes during my research, so read on to learn more!

1. Restart Your Device

Restarting your device could fix your Verizon group text, and it’s one of the most basic tech fixes for nearly any problem.

Additionally, restarting your device can improve the performance of your device, clear the cache, and clear out the apps draining your battery.

2. Disable WiFi

While you can send group texts over WiFi, it’s a lot easier and quicker to disable WiFi and send the group messages through the cellular network.

However, if you don’t disable WIFi, then it’s going to keep automatically switching to your wireless network and could be why your Verizon group text is not working.

3. Connect to Mobile Data

As mentioned above, connecting to your cellular network is the best way to send group texts, so you want to try to fix the Verizon group text not working by connecting to your mobile data.

4. Ensure Strong Cellular Connection

To fix the issues with your Verizon group text not working, you want to make sure you have a strong cellular connection.

For example, if you’re only getting one bar in your location, you should move somewhere that allows you to get a stronger signal, and it could allow for your group texts to send.

5. Toggle Airplane Mode on & Off

You can toggle Airplane mode on and off to see if that will help fix the problems with your group texts not working.

Furthermore, you’ll want to wait about 30 seconds between toggling Airplane mode and turning it back off to make sure each action is registered with the device.

6. Reset Network Settings

To fix Verizon group text, you can reset network settings, which will clear out issues with your data connection, and hopefully, fix the problem for good!

Also, it’s simple to reset your network settings by following the steps below:

  1. Go into your “Settings”
  2. Click on “General Management” or “System”
  3. Select “Reset”
  4. Select “Reset Network Settings”
  5. Select “Confirm”
  6. Your device will reboot and you should be able to send and receive group texts

7. Have Account Owner Enable Multimedia Messaging

7. Have Account Owner Enable Multimedia Messaging Verizon

Sometimes the fix for using group texts with Verizon is that you have to have the account owner enable multimedia messaging through their account.

For example, if your phone is a corporate device given to you by your employer, then MMS may not be enabled, which could prevent group texts from working.

Therefore, have the account owner look into their account and ensure it’s turned on.

8. Update Software

Another simple fix for using group chat would be to update the software on your device, which can fix various glitches, bugs, and other issues that are preventing features from working.

Therefore, go into your “Settings,” then select “System” or “System Updates” to see if there is a new software update you can download and install.

During the update process, your device may restart more than once, so make sure you’re not doing anything important on your device at that time.

9. Update Message App

Regardless of which messaging app you’re using, you should update the app to ensure it works properly and that you’re receiving the security fixes and patches for bugs and glitches.

Furthermore, updating the app can reset the app and clear out memory issues or other problems that could be preventing the app from sending group texts.

10. Force-Stop Message App

You can force-stop the messaging app you’re using to see if that helps fix the problem, which can be done by going into your “Settings” and then “Apps,” and looking for the messaging app.

Select “Stop” or “Force Stop” and then try to reopen the app to see if it will now send or receive group texts.

11. Contact Verizon

If you still cannot get group texts to work, then you should contact Verizon to see if there is an account issue that prevents you from sending these messages or if there is another problem.

Additionally, the Verizon Customer Service team may have other fixes or tips to help you get the group texts working again.

12. Factory Reset Device

The final fix for Verizon group text not working would be to factory reset your device, which will erase everything on your device, and is the last resort option.

Therefore, only factory reset if you have to and if you’ve backed up all of your data first, including pictures and videos.

To factory reset your device, follow the steps below:

  1. Go into “Settings”
  2. Click on “Apps”
  3. Select “Backup & Reset”
  4. Select “Factory Data Reset”
  5. Select “Reset Device”
  6. Click on “Erase Everything”
  7. Confirm the option

However, the steps you’ll need to take to factory reset will depend on which device you own but you can find the option within “Settings,” regardless of the device you’re using.

Does Verizon Limit Group Messaging?

Verizon does limit the number of people in a group message to 20 people at one time, and there is no way around that limitation.

Why Is My Verizon Texting Not Working?

The messaging app could be having issues, so the best way to solve this problem is to restart your device and clear out text messages you no longer want to keep.

To know more, you can also read our posts on Verizon FIOS TV not working, Verizon login not working, and Verizon LTE not working.


To fix Verizon group text, you can try to restart your device, force-stop the messaging app, update your device, disable WiFi and connect to data. Additionally, make sure you have a good data connection, update your messaging app if needed, and toggle Airplane mode on and off.

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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