Thousands of parents regularly visit Walmart to buy essential items for their babies such as baby formula, diapers, and clothing.
However, if you’ve bought a baby formula item from Walmart that does not suit your child, you may be wondering – what is Walmart’s baby formula return policy? Here is what I’ve found out!
Walmart Baby Formula Return Policy
Walmart accepts returns of unopened baby formula within 90 days of purchase or delivery with the original receipt. You can return the item in-store, via Mobile Express Returns, or by free USPS/FedEx mailing service. Bring a government-issued photo ID if you have lost the receipt.
If you want to learn more about the legality of returning baby formula, whether you can return baby formula to Walmart without a receipt, and much more, keep on reading!
Can You Legally Return Baby Formula To Walmart?
You can legally return baby formula to Walmart since the U.S. Food and Drug Administration (FDA) identifies baby formula as a food item and does not enforce rules regarding its return.
Because of this, independent retailers enforce their own return policies surrounding baby formula.
Walmart categorizes these products as non-perishable food items and therefore permits their return. However, you will be notified on the receipt if a particular brand has modified or different return policies.
When Can You Return Baby Formula To Walmart?
You can return baby formula (including brands such as Similac, Enfamil, Parent’s Choice, Gerber Baby, Earth’s Best, Happy Baby, etc.) to Walmart with a receipt or online invoice within 90 days of purchase or delivery at any time during store hours.
Most Walmart Supercenters and Neighborhood Markets open at 7-8 AM and close at 10-11 PM.
Although customers are not allowed to return baby formula after 90 days, the decision rests at the discretion of store managers who may accept your return after 90 days if you have the original receipt.
How Can You Return Baby Formula To Walmart In-Store?
You can quickly return baby formula to Walmart by heading over to a nearby store and visiting the customer service desk or checkout lanes, which typically handle returns.
Make sure you have the correct proof of purchase such as a receipt or online invoice, and a valid government-issued photo ID for verification purposes.
Exchanges and cash refunds are distributed immediately whereas refunds made to debit and credit cards can take up to 10 days to complete.
Alternatively, you can use the Mobile Express lanes to return baby formula purchased from Walmart.com or Walmart stores. You’ll need a smartphone to access the Walmart app and process the return.
Can You Return Baby Formula To Walmart Without A Receipt?
Walmart will return baby formula without the original receipt if you are within the 90-day time frame and meet the criteria for receipt-less returns.
As part of this criteria, you will be required to present a valid government-issued photo ID (i.e., driver’s license, passport, state ID) that Walmart will use to track your return activity.
If the refund process verifies your return, you may exchange the baby formula for another item, paying the difference if the new product is worth more.
Additionally, baby formulas worth less than $25 will be refunded with cash whereas Walmart shopping or gift cards will be issued to products worth $25 or more.
Note that unverified returns may be denied or offered store credit at the product’s current sale price, even if that is less than what you paid.
How Can You Return Baby Formula To Walmart Through Mail?
Customers who are on the go can conveniently return baby formula to Walmart through the mail by following these steps:
- Start a return from the order history section at Walmart.com or the Walmart app
- In the list of orders, nominate the baby formula for refund or replacement, specifying the reason for doing so
- Select “Return by mail” to receive a printable free shipping label
- Attach this label to the baby formula packaging
- Drop the package off at a nearby USPS or FedEx location
Refunds and replacements will be processed once the baby formula reaches Walmart. Due to this, you should allow up to 10 days for refunds to arrive in your mode of payment.
Can You Return Opened Baby Formula To Walmart?
Most stores will only allow you to return opened baby formula within 90 days if the product was sold beyond its expiration date or was defective.
Additionally, baby formula that arrived damaged from delivery will be refunded or replaced.
Since each store operates its own store policy, you should call the store ahead of your visit to make sure that your baby formula item will be accepted for a return.
What is Walmart’s Return Policy For WIC Baby Formula?
WIC baby formula is eligible for a cash or store credit refund if the customer can show a receipt dated within 90 days of purchase.
Also, defective or expired WIC products are only exchangeable for a new version of the same item.
If you possess an official Instant Formula Exchange form from a WIC nutritionist, an exchange will be processed according to the instructions on the Formula Exchange Form.
Baby formula can be returned to Walmart within 90 days from the purchase or delivery date. You can register returns in-store, via Mobile Express, or by free mail, and must provide proof of purchase for a full refund or exchange.
WIC customers are eligible to receive an exchange or store credit. You can return baby formula without the receipt by providing a valid official ID document at Walmart.