Walmart is a successful retail store because it has created a strong management system that oversees duties from the highest to the lowest ranks. To achieve this, Walmart subdivides its employees into groups to facilitate the smooth operations of activities based on job level.
For instance, Walmart has created a CAP 1 position within the inventory department, a less known term that raises the question, what is Walmart CAP 1? Here’s what I found out about the job title!
What Is CAP 1 At Walmart In 2023?
CAP 1 at Walmart refers to associates tasked with providing customer service by maintaining Walmart’s inventory accuracy as of 2023. The CAP 1 associates work in the first shift to support the duties of other CAP associates by organizing and maintaining the inventory, providing customer service, and maintaining an organized shopping environment.
If you want to find more information on the meaning of CAP 1 at Walmart, a detailed summary of the duties and responsibilities, the hourly pay, and much more, keep reading!
What Does CAP 1 At Walmart Mean?
Being a CAP 1 associate at Walmart means that you work in the first shift with the primary responsibility of ensuring that customers locate all items they’re looking for on the shelves.
Ideally, CAP associates at Walmart facilitate the Customer Availability Process (CAP) by ensuring that store merchandise is made available to the customers on the shelves.
That said, once CAP 2 associates have unloaded merchandise off trucks and separated them, CAP 1 associates ensure that they stock products and maintain neat aisles.
What Are The Duties Of A Walmart CAP 1 Employee?
The primary duty of a Walmart CAP 1 associate is to ensure that shelves are well stocked and customers can receive directives whenever they need assistance while shopping.
Further, other duties and responsibilities of Walmart CAP 1 associates include:
- Ensuring that merchandise is signed and priced appropriately.
- Assisting customers along the aisle with purchasing decisions.
- Maintaining an organized inventory system.
- Helping customers in finding and locating merchandise whenever need be.
- Collaborating with co-workers, managers, customers, and vendors to ensure smooth business operations.
- Maintaining cleanliness and order within the shopping environment.
- Resolving any customer complaints to ensure maximum customer satisfaction.
- Utilizing warehouse equipment appropriately to complete necessary tasks.
What Is CAP 1 Stocking At Walmart?
CAP 1 stocking at Walmart refers to stocking meant for CAP 1 associates, which involves stocking up all dairy and frozen products and some parts of the meat department.
Also, CAP 1 stocking involves capping all bins and lacing them with overstock retrieved from the third shift.
What Are The Working Hours Of Walmart Cap 1 Associates?
CAP 1 associates at Walmart work from 4 am to 1 pm, considered the first shift. According to the company policy, the CAP 1 associates can work up to 40 hours a week.
How Much Does The CAP 1 Position Pay At Walmart?
A CAP 1 associates’ pay at Walmart can range between $10 and $12 per hour.
What Does A CAP 1 Supervisor Do At Walmart?
A CAP 1 Walmart supervisor is responsible for managing the inventory control process at Walmart by overseeing all duties and responsibilities of CAP 1 associates.
Further, the supervisors work closely with management to ensure that they organize, schedule, and assist team members in maintaining a smooth inventory flow and that warehouse operations run effectively.
In addition to this, the supervisor motivates CAP 1 associates to complete duties and spearhead training whenever necessary.
How Much Does A Cap 1 Supervisor Make At Walmart?
CAP 1 supervisors at Walmart are estimated to get an hourly pay of $16, but Walmart pays any amount between $10 and $16 per hour.
Does Walmart Drug Test CAP 1 Employees?
No, Walmart does not do a drug test for CAP 1 associates but may conduct a background check to determine the candidate’s eligibility.
According to the company policy, Walmart may only conduct drug tests for specific positions in the store, such as the maintenance department and employees working in the pharmacy.
What Is The Difference Between Walmart CAP 1 And CAP 2 Employees?
The primary difference between Walmart CAP 1 and CAP 2 employees is that they’re scheduled to work at different shifts along with different duties and responsibilities.
So, while both positions facilitate the customer Availability Process, CAP 1 associates ensure that items are stocked properly on shelves.
On the other hand, CAP 2 associates ensure that items are retrieved from warehouses and made available in-store.
Additionally, CAP 1 associates only stock frozen, dairy, and meat products, while CAP 2 associates stock items ranging from pharmacy products, chemicals, paper, health and beauty, groceries, among others.
Is The CAP 1 Position At Walmart Hard?
No, the Walmart CAP 1 job title is not hard.
However, associates have to be ready to work in a fast-moving environment, with excellent communication skills to have a friendly engagement with in-store customers.
In conclusion, Walmart CAP 1 associates are employees working the first shift to ensure that merchandise is appropriately stocked on the shelves.
In addition to this, the associates provide shopping assistance to customers in locating items, providing suggestions on purchases, and resolving customer issues.