If you’re looking to decorate your outdoor spaces with greenery, flowers, and foliage without great expense, Walmart is the place for you.
However, if you’ve purchased a plant that didn’t quite live up to your expectations, you may wonder what the return policy is. We can tell you all you need to know about returning plants to Walmart!
Walmart Plant Return Policy!
Plants sold and shipped by Walmart are returnable within 365 days from purchase or the delivery date. To return a plant to Walmart, customers will need to bring in the plant (either dead or alive) with a receipt to receive a full refund. If no receipt is provided, customers may receive a store credit.
If you’d like to know the easiest way to return plants to Walmart, keep on reading!
Can You Return Dead Plants To Walmart?
Yes, you can return dead plants to Walmart as they are covered by the return policy for 1 year.
The warranty applies to shrubs, bulbs, annuals, perennials, succulents, foliage, flowers, and trees.
Note, that customers will have to dig up the dead plant to bring it back to Walmart stores and also bring any pots or containers that came with the plant.
Can You Return Plants To Walmart Without A Receipt?
You do not need a receipt for plants purchased online as purchase information is stored online, provided you used your Walmart.com account.
Additionally, customers are advised to hang onto proof of purchase to ensure they can claim a full refund or exchange.
Despite this, Walmart can usually process plant returns without a store receipt, but you will need to provide a government-issued photo ID.
Also, if you have the barcode of the plant still attached to the pot or plant type, the cashier may also need to scan the product’s barcode.
A cash refund will be issued if the value of the plant comes under $35. However, the price of plants worth $35 or more will be given as store credit in the form of a Walmart gift card.
When Can You Return Plants To Walmart?
Plants that are sold and shipped by Walmart or Walmart.com are returnable for one whole year, that’s 365-366 days from purchase or the date of delivery.
However, plants purchased online from Marketplace merchants may only have a time frame of 30 days in line with Walmart’s minimum return window for third-party sellers.
Work out the return period of plants purchased online under ‘return policy’ within the product’s description. Plants returned after this time frame will be rejected.
Can You Return Plants To Walmart Marketplace?
Yes, you can return plants to Walmart Marketplace. View the seller’s information under the ‘Sold and Shipped’ title.
Plants sold by third-party merchants, such as the String of Pearls succulent plant, are not returnable at Walmart stores.
Under this circumstance, you must reach out to the seller to initiate a special handling delivery according to their preference.
What’s The Easiest Way To Return Plants To Walmart?
The easiest way to return plants is by registering a return at your local store. Ensure you have a receipt dated within the necessary time frame with any payment methods used at purchase.
Additionally, in-store returns are the quickest way to receive a refund. Consider checking whether any plants bought from Marketplace are returnable in-store.
Plants purchased from Walmart online or with a Walmart Card can be returned using Mobile Express Returns. You will need the Walmart + app for Apple and Android smartphones at hand.
From the app, review your purchase history and select the plant you wish to return.
Choose Mobile Express Return as your preferred method and whether you’d like a refund or replacement, where applicable.
If you’re returning a store-bought plant purchased with the Walmart Card, you’ll need to scan a QR code at the Customer Service desk to complete the process.
Customers have 365 days from purchase or delivery to return plants sold and shipped by Walmart, or 30 days to return some plants purchased from Walmart Marketplace. Customers will need to dig up bedded plants, even if they are dead, for return. Provide a receipt for a full refund. Return plants to Walmart stores or via special handling delivery.