“Welcome To Verizon Wireless” (What It Means + Other FAQs)

Have you heard “Welcome to Verizon Wireless” when you’ve tried to make a call and want to know what it means?

Well, keep reading below as I’ll get into all of the details behind the “Welcome to Verizon Wireless” message and answer all of your related questions!

“Welcome to Verizon Wireless” Meaning

You may be hearing the “Welcome to Verizon Wireless” message because of how the number is stored in your phone. This error message commonly happens when you have more than one entry for the exact same contact. The duplicate entry could be causing an error on the Verizon network when you try to dial that number.

Do you want to know additional details about “Welcome to Verizon Wireless” and have other related questions? If so, continue reading to find out even more interesting facts!

How Do I Fix the “Welcome to Verizon Wireless” Message?

There are several different ways you can try to fix the “Welcome to Verizon Wireless” message but it may take a couple of steps before you find the correct fix.

Delete the Contact & Reboot

One of the best ways to fix the error message “Welcome to Verizon Wireless” is to check the number and delete all of the contact entries that contain that number.

For example, if you have your friend stored in your phone as a contact with their name and then another entry with that same number but under a nickname, delete them both from your phone.

The issue may be that there is a corrupted data point for that phone number so delete the contacts with that number and reboot your device.

Additionally, once your device is rebooted you can try to dial the number again and see what happens without adding the number as a contact.

If that works, you can try to re-add that entry as a single contact to see if it goes through.

Adjust Phone Settings

Sometimes the “Welcome to Verizon Wireless” message could mean that there is an issue with your phone settings, such as with your Network Mode.

Furthermore, go into the “Settings” and select “Connections” and then look for “Mobile Networks” to see what your Network Mode is, such as CDMA or LTE.

Make sure that the settings within the phone are on the appropriate Network Mode for your location.

Additionally, you can try to reset the settings to see if that fixes the error if you’re unsure which mode you should be connected to.

Simple Phone Reboot

As with most tech devices, sometimes simply rebooting the phone will solve the “Welcome to Verizon Wireless” message error.

Hold down the power button and then click “Restart” and allow your device to reboot fully before you try to dial the number again to see if that fixes the error.

For example, rebooting the phone can clear out cache and memory issues that could be causing corruption within the Verizon network and preventing you from dialing the number.

Clear Your Phone Log

One trick that might work as well would be to clear out your phone log of recent calls and missed calls.

The error message could simply be a corruption from within the call log, especially if you’re trying to dial a number that you regularly dial or receive calls from.

Hard Factory Reset

While it’s never the best option to use, you could always hard factory reset your device, but you’ll lose everything on your phone so this should be a last resort.

What Does It Mean When Your Phone Says “Welcome to Verizon Wireless Your Call Cannot Be Completed As Dialed?”

What Does It Mean When Your Phone Says “Welcome to Verizon Wireless Your Call Cannot Be Completed As Dialed?”

When you hear this particular message, it means that the issue has to do with the Verizon network and could be as simple as you’re in a location where you cannot get a good signal.

Additionally, it could also mean that the tower didn’t pick up your call in time or that the tower is overloaded with traffic and cannot connect your call.

When this happens, you should look to see if you have a good signal, and if not, move to a location with a better signal and try the call again.

Similarly, you also can just wait a few minutes and try the call again to see if the issue was with the tower and not your location.

What Does “Welcome to Verizon Wireless There Are Restrictions On This Line Mean?”

If you hear the message that tells you this, then it’s likely there is a block or other type of restriction on the phone that is preventing you from contacting the phone.

For example, if you have Verizon Smart Family and have only certain numbers enabled on your child’s device, then a call to the device outside of those contacts could give you this message.

Therefore, the best option would be to try to get a hold of that person through another method of communication to see if they know what is going on.

What Does “Welcome to Verizon Wireless The Called Party is Unavailable Mean?”

When you hear that the called party is unavailable, it likely means that the device cannot receive a call at this time, which could happen if the number is invalid or the number was turned off.

Also, it could mean that the device itself has been turned off or that there is an issue with terminating the call through the circuits.

If someone has not paid their phone bill and the phone was turned off, then this message could be what you hear when you try to dial that number.

To learn more, you can also read our posts on what is Verizon Wireless, how to switch from Verizon to AT&T, and Verizon kids phones plans.


The most common “Welcome to Verizon Wireless” message is caused by a duplicate entry for the same contact, such as having a phone number stored two different ways.

This could cause corruption in the dialing process so the best way to fix this error message is to delete the contacts for that particular number and then reboot your device.

However, other similar messages can appear when you try to make a call, which could be the result of call blocks or restrictions on who can call a particular device,

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Florence Howard

Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Outside of work, she enjoys listening to rock and metal, and playing with her dog and cat.

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