What Is 711’s Return Policy? (No Receipt + More)

We usually do not plan on returning items when we purchase them. However, you are bound to need to return something at least once in your lifespan. However, store return policy varies widely, so this might make you wonder what is 711’s return policy?

To learn about 711’s return policy, take a look at the article below!

What Is 711’s Return Policy In 2024?

711 stores are franchised, therefore, they are under individual management which means the exact return policies will vary from store to store in 2024. Moreover, many 711 stores do allow returns of its products to some extent. However, exactly what these policies are can vary widely.

For everything you need to know about returning items to 711, keep reading below.

Can You Return an Item to 711 Without a Receipt?

711 does not appear to have a company-wide policy regarding returns without receipts. For this reason, the base may be to simply not accept them at all.

However, in other cases, individual stores may allow you to return certain items without a receipt.

If you’re considering returning an item without a receipt, we recommend contacting your local store and asking.

Furthermore, since this store is franchised, the policies vary widely from store to store.

Can I Return Clothing to 711?

Often, you can return clothing as long as it is not heavily worn and still has the tag on.

However, if you purchased the wrong size or just decide you no longer want it, it may be well within your rights to return it.

Furthermore, your local store will vary in its exact policy. Some may not allow returns unless you have the receipts, and others may have a very short return window.

Therefore, it is always best to ask what the return policy is before you purchase something that you may need to return (like a piece of clothing). 

Even if a store does not allow refunds, they may provide an in-store credit for the same amount of money. You may also be able to exchange a shirt for a different size.

Once again, because this store is franchised, it really depends on the owner and their chosen policy.

Can You Return Beer at 711?

Can You Return Beer at 711?

If 711 allows you to return other things, it will often also allow you to return beer.

Of course, the beers usually have to be in their original packaging. If you have tried them, then they may still be accepted for a return. It simply depends on the exact store.

Furthermore, it is best if you have your receipt when you go in to make your return, although, some stores may allow you to return products even without the receipt.

Can You Return Cigarettes to 711?

Usually, cigarettes are under the same return policy as other items at 711.

However, 711 usually allows returns within reason. Furthermore, they will not allow you to return a box of cigarettes with one left.

Furthermore, if they are unopened and unused, many stores will allow you to return them without much of a problem.

Of course, it does depend on the exact owners, since some are more lenient than others in this aspect. When in doubt, we do recommend asking your local store what its policy is.

Can You Make Returns to the 711 Logo Store?

The logo store is a bit different from a 711 convenience store. Therefore, it operates with different return policies.

Therefore, you can return any order to the logo store within 30 days. However, the order cannot be washed or worn.

Additionally, all returned items are inspected by staff to ensure that they are returnable. If they are deemed non-returnable, you will be contacted.

You also have to get pre-approval using the form available on its website. Next, a shipping label will then be sent, which you can use to make your return.

Lastly, your refund will be provided on the same method that you paid with.

To know more, you can also read our posts on the 711 shoplifting policy, does 711 have ATMs, and what time does 711 stops selling beer.


711 is franchised, which complicates things when it comes to return policies. Different stores have different policies, as they are all under different ownership (despite sharing a name). Therefore, it all depends on the owner and what policies they have set.

However, most 711’s do have reasonable return policies. They may allow you to return clothing that doesn’t fit, or expired food items. For this reason, we recommend calling and asking before you take an item in to return.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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