Verizon offers so many different products and services to its customers, that you might not know about Verizon Connect.
If this is the case, keep reading to learn all about Verizon Connect below, and whether or not it’s something worth obtaining!
What Is Verizon Connect In 2024?
Verizon Connect is a cloud-based software for businesses that focuses on using advanced-level GPS to provide GPS fleet tracking for companies so they can manage all aspects of fleet operations. You’ll have real-time maps, asset tracking, accurate delivery times, track fuel consumption, and you’re notified when bad driving behaviors occur in 2024.
Are you looking for more information about Verizon Connect, such as if it’s part of Verizon or what it does? If so, continue reading below to learn all of those answers and more!
Is Verizon Connect Part of Verizon?
Verizon Connect is part of Verizon and other company brands were merged and rebranded to create Verizon Connect, including the following:
- Verizon Telematics
Verizon has merged all of these brands to create the ultimate solution for fleet industry needs, and it allows for a simpler dashboard so you can track all of the details at once.
What is the Focus of Verizon Connect?
Verizon Connect has three main focuses for its fleet management software which are:
- Help improve efficiency for the customer
- Improve driver safety with real-time tracking and alerts of bad behaviors, such as speeding and brake checking
- Help businesses improve their productivity by fixing driver issues
What is Reveal by Verizon Connect?
Reveal by Verizon Connect was formerly known as Fleetmatics Reveal, which was one of the merged fleet management companies that are now Verizon Connect.
Also, it’s known as Verizon Connect Reveal and there is even a plug-and-play version which makes transitioning to this software incredibly easy!
Therefore, if you need fleet management solutions, you can check out the Reveal product overview brochure to see all of the useful features of this business software.
Similarly, Verizon also has the Reveal Manager mobile app, which is for managers looking to easily track vehicles and employees.
With this app, you can run everything right from your smartphone, including tracking the performance of vehicles and accessing all types of real-time data about the fleet.
What Is the Cost of Verizon Connect?
Verizon Connect will cost you $45 per month for just the basics and can go up to $250 per month depending on the plan you get, length of the contract, and add-ons.
Unfortunately, you cannot get a free trial before you sign up for Verizon Connect and there is no free version available, so either way you go you’ll have to pay for the software.
Does Verizon Connect Record Audio?
Unfortunately, Verizon Connect doesn’t record audio since the dash cams that are used only record video.
If you’re looking for fleet management software that does record audio, then you should look at other companies, as there’s no indication that audio will be coming to Verizon Connect.
How Do I Add a Driver on Verizon Connect?
It’s very easy to add a driver on Verizon Connect, which you can do if they’re an existing user or a new user. To add a driver that’s an existing user, simply follow the steps below:
- Click on the User List and select Account Profile > Admin
- Click on “Users and Roles” and then “User List,” and use the pencil to edit the user you’d like to change
- Choose “Yes this user is a driver” and then click “Save”
However, it’s important to note that you cannot turn an existing driver into a new user, and you’d have to delete the existing driver and recreate them as a user who is a driver.
Likewise, you can create a new driver who isn’t already a user by following the steps below:
- Go into “Account Profile” and select Drivers > Create a New Driver
- Click on the Details tab and add in all of the details required such as upload photo, first name, last name, driver number, employee ID, driver’s license, and other fields.
How Do I Pay My Verizon Connect Bill?
You can pay your Verizon Connect bill by going into the Verizon Connect Payment Panel, which you’ll need to create an account password if you don’t already have one.
Additionally, you can contact customer service to pay your bill and most major credit and debit cards are accepted, including Discover, Visa, Mastercard, and American Express.
How Many Employees Does Verizon Connect Have?
Verizon Connect has 3,681 employees and is based out of Atlanta, Georgia, so it’s much smaller than other parts of Verizon, such as the wireless industry we’ve come to know.
However, Verizon Connect does have these employees scattered in more than 15 countries throughout the world, which is why Verizon Connect is also useful for international shipping.
How Many Customers Does Verizon Connect Have?
Verizon Connect has over 4 million customers and managed to earn over $259 billion in revenue for 2021.
Therefore, it’s easy to see why shipping companies and other businesses have opted to go with Verizon Connect over the competition since it’s a popular software all over the world.
How Do I Cancel Verizon Connect?
If you’d like to cancel Verizon Connect, it can be difficult to do since you have to sign a contract to use this software, but contacting customer service is the easiest way to cancel.
However, it should be noted that if you cancel Verizon Connect when you’re under contract, you’ll have to pay the remaining balance of the contract, and if you cancel shortly after signing, you could be out hundreds or thousands of dollars.
Is Verizon Connect Worth It?
From the online reviews of those that have used Verizon Connect it’s worth purchasing because the software has been useful in improving the safety and driving skills of employees.
Further, the software comes with ELD tracking, alerts when vehicles are coming up on maintenance, commercial vehicle roadside assistance, and reports for cost analysis.
Additionally, you will be able to see if an employee has used a company vehicle for unapproved reasons, which allows the employer to rectify the situation before it becomes a liability.
Additionally, the software is easy to use and employers enjoy the fact that there’s a live map on the dashboard, which also helps give accurate customer delivery times.
Reading the reviews, you’ll see a mixed bag with some people saying that customer service is horrible, while other businesses would like to see more features, but it’s worth it for many.
Verizon Connect is fleet management software that allows you to track your trucks at all times, including real-time maps and alerts to show you how your employee is driving.
Additionally, Verizon connect will show you live video, and you’ll be alerted when your driver is engaging in bad driving behaviors, such as speeding.