What Is Walmart Family Mobile? (All You Need to Know)

If you’ve been to Walmart recently, you’re likely familiar with the retail giant’s extensive electronics department. At Walmart, you can find all the latest TVs, speakers, gaming systems, and cell phones.

However, did you know that Walmart also has a cell phone service available in addition to selling cell phones? If this is news to you, you’re probably asking, what is Walmart Family Mobile? If you’d like to find out, keep reading!

What Is Walmart Family Mobile In [currentyear]?

Walmart Family Mobile is a cell phone service provided by T-Mobile with plan structures by Walmart as of [currentyear]. Walmart Family Mobile plans range from $75 to $125 for a family of four. As well, Walmart Family Mobile plans are contract-free, have multi-line discounts, get 4G LTE coverage in 99% of the country, and promise no surprise fees.

If you want to know more about Walmart Family Mobile, like how you activate your cell phone plan, whether you can keep your phone if you switch networks, what kinds of phones Walmart offers, and more, keep reading for more facts!

What Is Walmart Family Mobile?

Walmart Family Mobile is a cell phone coverage service provided by T-Mobile. In fact, Walmart insists Family Mobile is “everything you love about Walmart in mobile.”

Further, Walmart Family Mobile offers affordable cell phone coverage with nationwide coverage that competes with other top cell phone providers.

Moreover, some of the other promises Walmart Family Mobile has include the following:

  • No contracts
  • Multi-line discounts
  • Cell phone coverage for 99% of people in the United States
  • No surprise fees
  • Get to keep your current phone

How Do You Activate Walmart Family Mobile Service?

When you purchase cell phone coverage from Walmart Family Mobile, you’ll receive an activation card in the packaging. Next, Walmart Family Mobile offers three ways to activate your service- online, via text, or over the phone. Let’s look at these methods more in-depth:

1. Activating Walmart Family Mobile Online

To activate your new phone on Walmart Family Mobile, visit the designated instruction website, which you can find here. Next, simply follow the step-by-step instructions the website provides.

However, keep in mind that you’ll need to have your SIM card number ready to set up your Walmart Family Mobile coverage.

2. Activating Walmart Family Mobile Over the Phone

Another way to activate your new phone or Walmart Family Mobile plan is to do so over the phone by calling Walmart’s customer service number: 1-877-440-9758.

Additionally, make sure you have the following things ready when you set up Walmart Family Mobile over the phone:

  • Your IMEI/MEID/Serial Number from your activation card
  • Your SIM card
  • Your phone, with the battery at least 50% charged

3. Activating Walmart Family Mobile Via Text

The final way to activate your new phone is to simply send a text to Walmart’s automated support. For example, all you need to do is text “Help” to 611-611, and you’ll receive all the directions you need.

What Kind of Coverage Does Walmart Family Mobile Offer?

As previously mentioned, Walmart Family Mobile is on T-Mobile’s nationwide 4G LTE network, which promises coverage to 99% of people in the United States. Also, Walmart Family Mobile assures 5G coverage in some areas.

However, if you want to ensure you’ll get enough coverage (4G or 5G) where you live, you can check on Walmart’s website.

What Kind of Plans Are Available With Walmart Family Mobile?

What Kind of Plans Are Available With Walmart Family Mobile?

According to Walmart’s website, Walmart Family Mobile offers five different cell phone plans. Of course, the cost of each plan varies based on how many lines you need, the amount of data, if you want a mobile hotspot, and if you add international calling.

However, for a family of four, Walmart Family Mobile plans range from $75 to $125. As well, Walmart makes it easy to see how much you can expect to pay for the plan you like.

All you need to do is adjust the number of lines you’ll require, and the website automatically adjusts the display prices.

How Do You Switch to Walmart Family Mobile?

To switch your cell phone coverage to Walmart Family Mobile, all you need to do is follow three simple steps detailed in-depth on Walmart’s website:

1. Pick a Phone

The first step to switching to Walmart Family Mobile is choosing a phone connected to the coverage plan.

If you want to buy a new phone, Walmart provides a wide array of choices on its website. Moreover, you can find the latest cell phones from Samsung, Apple, Google, and more.

As well, you can opt for an older model from one or two years ago. Finally, if you wish to keep your current phone, Walmart Family Mobile allows you to do so.

2. Pick a Plan

Next, you’ll need to select a Walmart Family Mobile plan that best fits your needs.

So, whether you need coverage for just one person or an entire family, Walmart Family Mobile has a plan designed for your lifestyle.

3. Activate

The last step is to activate your phone and the Walmart Family Mobile coverage. As previously mentioned, there are three ways to start your Walmart Family Mobile plan- over the phone, online, or via text.

Moreover, here are some of the most popular scenarios Walmart’s customer service can help you with during activation:

  • New cell phone plan with a new number
  • New cell phone plan with the same number
  • Upgrading service

Does Walmart Family Mobile Provide 5G Coverage?

All existing plans on Walmart Family Mobile support 5G. Therefore, you don’t need to buy a new plan or purchase any add-on services to use 5G with Walmart Family Mobile.

If you want to see whether your device supports 5G coverage, check the Network Settings.

Also, when you buy a phone from Walmart online, the product description page will inform you whether or not the device supports 5G. Otherwise, if you buy a device from a different retailer, simply ask if the phone can support 5G.

What Phones Are Available With Walmart Family Mobile?

Walmart sells all of the industry’s latest cell phones and older models if you don’t feel like you need the newest device.

As well, Walmart keeps cell phones from a variety of manufacturers in stock. For example, some of the cell phones brands Walmart carries include the following:

  • iPhone
  • Google
  • Samsung

What Are the Benefits of Using Walmart Family Mobile?

There are several benefits to switching to Walmart Family Mobile for cell phone coverage. For example, some of the good things about Walmart Family Mobile include the following:

  • Hotspot capability
  • Simple cell phone plan structure
  • Good coverage
  • 5G capable
  • No contracts
  • Access to the latest devices
  • Multi-line discounts available
  • Non-stop 4G LTE coverage
  • Can keep your own phone if you want

How Do You Know If Your Phone Is Compatible With Walmart Family Mobile?

If you want to switch to Walmart Family Mobile but want to keep your current phone, you’ll want to ensure it’s compatible with the network before switching.

Fortunately, Walmart makes it simple to check whether or not your phone is compatible with Walmart Family Mobile. Simply text “BYOP” to 611-611, and you’ll receive an automated response indicating if your phone is compatible.

To know more, you can also see our posts on whether or not Walmart trade-in products, Walmart phone return policy, and if Walmart accepts Venmo.


Walmart Family Mobile is cell phone coverage provided by Walmart and T-Mobile. Also, this service offers plans with no contracts, no surprise fees, and nationwide 4G LTE coverage. Additionally, some areas have 5G coverage through Walmart Family Mobile.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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