Why Is My Walmart Schedule Not Working? (Why, Potential Fixes + Other FAQs)

Working at Walmart is an excellent job opportunity. Not only does the company hire thousands of new applicants every year, but employees have access to competitive wages, comprehensive benefits, and a healthy work environment.

One part of working at Walmart is using the My Walmart Schedule app on and off the job. However, if you’re new to working at Walmart and your app isn’t working, you might be asking, how do I fix it? I researched everything you need to know, so keep reading to find out!

Why Is My Walmart Schedule Not Working In 2024?

The most common reason the My Walmart Schedule doesn’t work or lags is because of the app’s massive file size as of 2024. Some quick fixes to improve download speeds include reinstalling the app, restarting your device, clearing the app’s cache, and updating the Walmart app and your device. Walmart’s helpline is 1-700-WALMART if you still experience issues.

If you want to learn more about the My Walmart Schedule app, what the app is used for, why it experiences slow download speeds, and much more, keep on reading! I’ve looked into everything you need to know!

What Is The My Walmart Schedule App?

Walmart’s schedule app is designed for employees, allowing them to do the following:

  • Check their work schedule up to two weeks in advance
  • Apply for paid time off (PTO)
  • Review and learn about disability information
  • Apply for a leave of absence
  • Apply for educational time off
  • Swap shifts with other employees at the same store location

As you can see, the Walmart My Schedule life aims to make life a little easier for employees through efficient scheduling and hassle-free PTO requests.

Why Does The My Walmart Schedule App Experience Frequent Problems?

Walmart employees across the country frequently note there are glitches or other problems with the My Walmart Schedule app.

That said, part of the problem is the size of the Walmart app, which is considerably bigger than other apps.

However, the My Walmart Schedule app has to provide information for millions of employees. So, it’s only natural the app has a lot of data.

Therefore, if your phone already has a lot of stored data, the Walmart app will experience more problems, operate slower, and have frequent crashes.

Additionally, the My Walmart Schedule app may be working slower if it gets updates while you’re using it.

Why Does The My Walmart Schedule App Load Slowly?

The My Walmart Schedule App is usually loading slowly because of the massive size of the app itself.

As previously mentioned, if you already have a considerable amount of data saved on your phone, the Walmart app may load even slower.

Also, ensure you have the most current version of the My Walmart Schedule app because if you’re using an outdated version, that can affect load speeds.

How Can You Get The My Walmart Schedule App To Download?

How Can You Get The My Walmart Schedule App To Download?

If you are having issues downloading the My Walmart Schedule app, there are a few quick fixes you can try!

1. Check Your Internet Connection

While downloading the My Walmart Schedule app, the first thing to check is your Wi-Fi connection.

With that, it’s best to download the app while you’re at home or somewhere else with a reliable internet connection.

For example, using public Wi-Fi doesn’t ensure the fastest download speeds.

Also, check to ensure your device isn’t in airplane mode, as this will prevent the My Walmart Schedule app from downloading.

2. Restart Your Smartphone Or Tablet

Sometimes, restarting your device can help increase download speeds.

With that said, if you recently updated your phone, it’s helpful to restart your device to ensure all your apps work properly.

3. Redownload The My Walmart Schedule App

Walmart employees report that redownloading the My Walmart Schedule app often works if the original download doesn’t work.

However, before downloading the Walmart app, make sure you cancel the first download.

How Can You Fix The My Walmart Schedule App?

If you already have the My Walmart Schedule app downloaded on your phone and are experiencing lags or other glitches, there are a few techniques to fix the issues.

Fortunately, these solutions only take a few moments and are similar to the methods listed above:

  • Update the My Walmart Schedule app (so it’s operating under its most current software)
  • Restart your phone or tablet
  • Update your phone or tablet
  • Check your device compatibility (older phones will experience slower download speeds)
  • Clear the app’s cache file from the app’s settings

Does The My Walmart Schedule App Have A Helpline?

Luckily, the My Walmart Schedule app has a helpline, which you can reach at 1-700-WALMART.

After calling this line, you can inform the operator about the problems you are experiencing, and they will do their best to help you.

However, current Walmart employees note that there are long wait times when you call this line.

Who Can Download The My Walmart Schedule App?

The My Walmart Schedule app is compatible with Android and Apple smartphones. Therefore, you should be able to find the app on the Google Play store and the Apple App Store.

Additionally, the My Walmart Schedule app is free and doesn’t come with added fees after you download it.

What Features Are Included In The My Walmart Schedule App?

There are several helpful features included in the My Walmart Schedule, including the following:

  • Scheduling information
  • Push to talk (employees can instantly connect and respond to customers’ needs)
  • Mobile clock-in (employees can start their shift with just a click of a button)
  • Ask Sam (a voice-activated personal assistant that helps employees find local merchandise and answer customer questions)

To know more, you can also read our posts on whether or not Walmart has night shift jobs, Walmart firing & termination policy, and Walmart 90 day probation.


Unfortunately, the My Walmart Schedule app experiences frequent crashes and slow download speeds because the app uses a lot more data than most other apps. With that said, make sure your internet connection is strong and your device is updated before using the app.

Otherwise, you can try reinstalling the app or clearing the app’s cache to ensure the fastest operating speeds if the other solutions aren’t working.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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