Best Buy iPad Return Policy (Used, No Box, No Receipt, Time Frame, + More)

Being the top electronic retailer in the United States, Best Buy strives to satisfy its customer needs by issuing a consumer-friendly return policy on its items.

Apple’s iPads are among the high-end electronics sold at Best Buy. After purchasing an iPad from Best Buy, you may wonder, what is the Best Buy iPad return policy? Read on to find out!

Best Buy iPad Return Policy

Best Buy allows customers to return iPads within 14 days of purchase. When returning an iPad to Best Buy, all accessories, including charging cable, charging brick, box, and Apple Pencil, should also be provided for a full refund. Additionally, Best Buy will charge a restocking fee of $45 when returning any iPad model.

If you are interested in gaining more insight on Best Buy’s iPad return policy on used, no-box, no-receipt iPad and after the stipulated return period, continue reading!

Does Best Buy Accept iPad Returns?

Yes, Best Buy allows customers to return iPads to its stores within 14 days, starting from the date you receive your item. An additional $45 will be charged as a restocking fee.

There is no restocking fee for iPads purchased and returned within MS, OK, HI, SC, AL, OH, CO, IA, and other states where the restocking fee is restricted by law.

For Best Buy to accept your return, you should also provide proof of purchase, such as purchase receipts or credit card statements.

Additionally, ensure that all accessories and packaging purchased with the iPad are attached when returning it.

Examples of iPads you can buy and return to Best Buy include;

  • iPad Pro 12.9-Inch 4th generation
  • iPad Mini 7.9-Inch 5th generation
  • iPad Pro 11-Inch 2nd generation
  • iPad Pro 11-Inch (Latest Model) among other iPad models.

Can I Return An iPad To Best Buy With No Receipt?

Yes, you can return an iPad to Best Buy with no receipt. However, ensure to attach an alternative proof of purchase.

Best Buy’s return and exchange policy allows customers to attach packing slips or credit card statements, together with a valid ID photo, as proof of purchase when there is no receipt.

Additionally, you should return the iPad Pro, iPad Air 4th generation, iPad 8th generation, or iPad mini within the stipulated 14 days return period alongside a restocking fee of $45.

Can I Return A Used iPad To Best Buy?

Yes, you can return a used/pre-owned/refurbished iPad to Best Buy. However, you should return it in a new-like condition within 14 days.

Moreover, ensure that you have included all accessories and packaging when returning the iPad and a valid proof of purchase.

With proof of purchase, you can return an Apple Geek Squad Certified Refurbished 10.2-Inch iPad Latest Model, a pre-owned iPad Air 2, or any other used iPad.

Will Best Buy Accept A No Box iPad Return?

Will Best Buy Accept A No Box iPad Return?

Yes, Best Buy will accept no box iPad returns made within the stipulated return period. However, Best Buy will charge a deduction fee on your refund for the missing packaging.

Ensure that all other accessories purchased with the iPad are attached to enable swift processing of your return request by Best Buy.

Best Buy repackages refurbished or pre-owned iPads. If the packaging used by Best Buy to ship a pre-owned iPad is lost, you will be charged a deduction fee on the refund.

How Strict Is Best Buy’s 14 Day’s Return Time Frame On iPads?

Best Buy does not allow iPad returns after the 14 days return and exchange period.

All Best Buy members must adhere to the stipulated period regardless of their membership status.

Does Best Buy Accept iPad Gift Returns?

Yes, Best Buy allows iPad gift returns to its store. However, Best Buy will give you store credit for the purchase price of the iPad instead of monetary reimbursement.

Best Buy will credit the gift purchaser and notify them via email for iPad gifts returned via mail.

Can I Return An Open-Box iPad To Best Buy?

Yes, you can return an open-box iPad purchased at Best Buy. The return occurs within the given return period of 14 days for all Best Buy customers.

The following are examples of open-box iPads you can purchase and return to Best Buy for refund or exchange; Apple iPad Air 10.9-Inch 4th generation or iPad Pro 11-Inch 2nd generation.

Can I Return An iPad To Best Buy Picked At A Non-Best Buy Station?

Yes, you can return an iPad purchased at a non-Best Buy Station on the condition that Best Buy verifies it.

All Returns of iPads picked at a non-Best Buy Station, such as a UPS Access Point, can only be returned to Best Buy.

Moreover, you should return the IPad within 14 days for Best Buy to accept your return.

To learn more, you might also be interested in reading up on the Best Buy return policy after 15 days, and Best Buy’s open box return policy, and the Best Buy Apple Watch return policy.


Best Buy prides itself on being a one-stop-shop for all your iPad requirements. On top of that, consumers have a feasible iPad return policy.

Best Buy provides all members, Standard, Elite, and Elite Plus Best Buy, with an equal opportunity to make the best out of the return and exchange policy on iPads.

Photo of author

Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of

Leave a Comment