Best Buy, one of the leading consumer electronics retailers in the U.S., allows its customers to return most purchased goods, such as phones and appliances, within 15 days after purchase.
However, what if you’ve missed the 15-day returns window or only decided to return the product after 15 days had passed? Here is everything I’ve found out about Best Buy’s return policy after 15 days!
Best Buy Return Policy After 15 Days
Best Buy does not allow customers with standard membership to return items after 15 days. Only Elite and Elite Plus members have 30 days and 45 days, respectively, to return most items, except for major appliances (15 days limit) and cellphones and tablets (14 days limit).
If you want to learn more about all the exceptions to the 15-day returns window, whether you can get a refund for returning an item after 15 days, and much more, keep on reading!
Can I Return A Product To Best Buy After 15 Days?
You cannot return an item to Best Buy after 15 days unless you are a member of the Elite and Elite Plus customer membership.
According to Best Buy’s return and exchange policy, customers are permitted to return items for a refund, repair, or exchange within 15 days from the date of purchase.
This period of 15 days is only extended if the customer acquires a membership through the My Best Buy programs.
Note that you can become a Best Buy Elite or Elite Plus member by enrolling in Best Buy’s free rewards program.
Additionally, you also have to spend at least $1500 annually to gain Elite status and $3500 to acquire Elite plus status.
Does Best Buy Make Exceptions On Returns After 15 Days?
Best Buy does not make exceptions on returns made after 15 days unless the return is from a customer with a membership in the reward program.
So if you have a standard membership, there will be no exceptions on returns after 15 days since you are no longer within the eligible return and exchange period.
However, Elite and Elite Plus members can return products after 15 days since Elite members have up to 30 days, and Elite Plus members have up to 45 days to return items after the date of purchase.
What Is The Return Policy For Appliances At Best Buy After 15 Days?
Major appliances cannot be returned after 15 days, even by members of the Best Buy reward program (Elite and Elite Plus).
Customers can only return major appliances such as refrigerators and washing machines within 15 days after purchase.
Additionally, Best Buy’s return and exchange policy highlight that all packaging and accessories must be returned for a full refund.
In case any items or accessories are not included, Best Buy will deduct some amount from the full refund to replace these missing items.
How Can I Get Cashback Without Receipt After 15 Days?
You can only get cashback without a receipt after 15 days if you are a Best Buy Elite Member or an Elite Plus member.
If you are a standard member, you are not eligible to return items to Best Buy with or without a receipt after 15 days, and so you cannot get cashback after 15 days.
When returning items without a receipt, you must produce alternative proof of purchase, such as credit card statements and packing slips, alongside a valid photo ID.
The workers at the store will use these documents to match the number of product records to verify the purchase without a receipt.
Note that the return package should include original packaging and accessories since Best Buy will deduct some amount to replace the missing items if some are not included.
Additionally, customers should be aware that returning some items, such as cellphones, drones, cameras, and lenses, will require them to pay restocking fees.
Can I Return A Laptop At Best Buy Within 14 Days?
You can return a laptop to Best Buy within 14 days and request a refund, exchange, or repair.
Best Buy’s return and exchange policy highlight a return period and exchange of 14-45 days, depending on the type of customer membership.
Am I Entitled To A Refund After 15 Days At Best Buy?
Unfortunately, you are not entitled to a refund after 15 days at Best Buy unless you are on an Elite or Elite Plus membership that offers extended return and exchange periods.
If you are within your rightful return and exchange period, with all the terms and conditions adhered to, you are fully entitled to receive a refund.
How Many Days Do I Have To Return To Best Buy?
Depending on your membership status and variability in items, you might have 14 days, 15 days, 30 days, or 45 days to return items to Best Buy.
Below is a guideline for the return and exchange periods for different products and membership statuses:
- For most products – 15 days for Standard Membership, 30 days for Elite Members, and 45 days for Elite Plus Members.
- For cellphones, cellular tablets, wearables, and mobile hotspots – 14 days for all members.
- Major appliances – 15 days for all members.
To learn more, you might also be interested in reading up on Best Buy’s return policy without receipt, the Best Buy open-box return policy, and the Best Buy price adjustment policy.
Conclusion: Best Buy Return Policy After 15 Days
Best Buy does not accept the return of items after 15 days unless the items belong to the Best Buy reward program members. So if you’re an Elite or Elite Plus member, you can return most items within 30 days and 45 days respectively.
However, this does not include devices like cellphones, tablets, and wearables, which must be returned within 14 days by all members. Additionally, all major appliances must be returned within 15 days.