Big Lots Headquarters (Different Locations, Addresses, Can You Visit, Contact Info + More)

Big Lots is a popular discount retail chain that sells a variety of merchandise from toys to housewares to furniture.

So, if you’re one of the customers who is curious to find out more about the company, how it started, and who owns it, read on. You’ll find tons of interesting information here!

Where Is Big Lots Headquartered In 2022?

Big Lots headquarters in Columbus, Ohio is located at 4900 East Dublin Granville Road, Columbus, OH 43081 in 2022. The mailing address is Big Lots Corporate Office & Headquarters, 300 Phillipi Rd. Columbus OH 43228. You can call corporate headquarters at (614) 278-6800. Shoppers who have any questions can contact customer service by phone, email, online chat, or social media.

For more information on Big Lots’ headquarters and the company, carry on reading. We have all the details for you!

Where Is the Headquarters for Big Lots?

The Big Lots corporate headquarters is located in Columbus, Ohio at 4900 East Dublin Granville Road, Columbus, OH 43081.

The mailing address is:

Big Lots Corporate Office & Headquarters

300 Phillipi Rd. Columbus OH 43228

How Do I Contact Big Lots Corporate?

To contact Big Lots Corporate, you can mail or call customer service using the following means:

Mail

Big Lots Corporate Office & Headquarters,

300 Phillipi Rd. Columbus OH 43228

Phone

The Big Lots corporate phone number is (614) 278-6800.

How Do I Contact Big Lots Customer Service?

How Do I Contact Big Lots Customer Service?

As a popular discount retailer with over 1400 stores in the US, Big Lots has a lot of customers who have questions to be answered and problems to be solved.

Luckily for customers, it’s easy to get in touch with Big Lots customer service by phone, email, and online chat. You can also reach the company through its social media accounts.

Email

Customers can use the Contact Us page on the Big Lots website to email customer service with their concerns on all topics, including:

  • Online orders
  • Store experience
  • Website problems
  • Rewards
  • Merchandise availability
  • Any other problems

You can also email them directly at talk2us@BigLots.com.

Phone

The phone number for Big Lots customer service is 1-866-Big-Lots (244-5687).

This service is available Monday to Friday, 8 a.m. to 10 p.m., and Saturday and Sunday, 8 a.m. to 8 p.m. Eastern time.

Online Chat

Online Chat on the Big Lots website connects customers with a representative who can answer their questions and resolve problems in real-time.

Chat is available Monday to Friday from 8 a.m. to 10 p.m., and Saturday and Sunday from 8 a.m. to 8 p.m. Eastern time.

Social Media

You can connect with Big Lots on the following social media pages:

Who Is Big Lots Owned By?

Big Lots is owned by its shareholders. It is a publicly-traded company on the New York Stock Exchange with the symbol BIG.

The majority of Big Lots shares are held by institutional holders and mutual funds.

The company is managed by the executive leadership team guided by the CEO and the Board of Directors.

Who Is the CEO of Big Lots?

The President and CEO of Big Lots is Bruce Thorn. He is also on the Board of Directors at Big Lots.

Where Was Big Lots Founded?

Big Lots was founded in 1967 in Columbus, Ohio by Sol Shenk.

The company was initially called Consolidated International and started the Odd Lots/Big Lots closeout retail chain in 1982.

How Many Stores Does Big Lots Have?

There are over 1,400 Big Lots stores in the US, in 47 states. Among US states, California has the largest number of Big Lots stores, with 151 locations.

Who Are Big Lots’ Competitors?

As a leading discount retailer, Big Lots has a number of competitors who are also known for their low prices.

The following are among the major competitors of Big Lots:

  • Walmart
  • Costco
  • Target
  • Dollar General
  • Dollar Tree
  • Ollie’s Bargain Outlet
  • Ocean State Job Lot

How Do I File a Claim with Big Lots?

Big Lots offers customers insurance through Allstate Protection Plans for their purchases like furniture, seasonal items, area rugs, electronics, and small appliances.

The insurance covers accidents, malfunctions, and product failures from normal use. You can purchase insurance at the same time that you check out and pay for the item.

If you need to file a claim with Big Lots for any item covered by an Allstate Protection Plan, you can do so online.

To learn more, you can also read our posts on Big Lots hours, Big Lots SWOT analysis, and Big Lots complaints.

Conclusion

As a popular discount retailer, Big Lots has millions of customers. Shoppers who have any problems or questions can contact Big Lots headquarters or customer service for help.

For help with Allstate Protection Plans for their purchases, customers can contact the insurer directly using the online form.

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Marques Thomas

Marques Thomas graduated with a MBA in 2011. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Marques is also the head writer and founder of QuerySprout.com.

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